Prior to our arrival, the owner messaged me and asked when we were coming. Once I gave him the time, he told me that he left the keys at a mini market next to the building. While I thought this was weird, I figured they were friends and probably did this all the time. When we got to the mini market, my friend and I were harassed by the guy working there before he gave us the keys. However, he did not give us the correct keys, so when I went back to ask for the correct ones, he was gone and a different guy was there. This guy told my that his friend left with the correct keys and was now an hour out of the city. I started to question him and then he started to yell at me/complain about how no one paid him to do this. A few minutes later, ANOTHER guy comes into the store with our keys, despite the fact that we were just told that they were an hour out of the city. The whole thing was extremely sketchy and throughout this process the owner of the company was extremely unhelpful and inconsiderate to the situation.