ロック アイランド アーセナル のB&B

「Check-in was horrible. Staff was incompetent. Numerous mistakes made. Staff lied. Check-in took almost 2 hours. I’m 74 years old and this is by far the worst hotel check in I’ve ever experienced 」

「Dirty underwear on floor in bathroom dirty dishes put away in cabinets people running through halls all hours」

「Clean, easy parking」

「Excellent service very clean and friendly 」

「Clean and comfortable, nice breakfast, easy access.」

「特にない」

「Everything was 5 stars, staff, beds, cleanliness, 24 hour Folger select coffee in lobby. Easy to sign into streaming apps and automatically logs out at checkout . Price at $100 very reasonable. The only thing to remember is that there is no type of Keurig coffee maker in room. I guess that’s the Spark of Hilton, in and out fast. So docked half star for that, as had to leave the room and couldn’t use our coffee that we brought. There is a fridge and microwave though, so a solid 4.5 stars. 」

「Great service 」

「We arrived a little after 4 couldn't get checked in first 2 people we dealt with where extremely friendly at 6 we went & tried to check in room was finally available the younger gentleman was extremely rude & very unfriendly! I personally think he needs a different job that does involve customer service! 」

「The entire building was very clean. The staff was friendly and there were many choices for breakfast . The only negative was our squeaky bathroom door, which is an easy fix 」