「Lovely location and fabulous reception - Sofia was extremely welcoming and helpful.
Rooms were not huge and the air con units were noisy however the breakfast and the view were outstanding!
Would visit again!」
「Great location in Angera for this 3 star hotel. Staff were extremely friendly, helpful and welcoming and it felt like a family-run establishment. It was a little rough around the edges in places (e.g. minibar fridges could do with a good clean), but overall a very pleasant stay and would recommend this hotel to anyone staying in Angera!」
「There are a few negative points and one good point.
1. The hotel is called a hotel with a restaurant, but the restaurant was not open. I made a reservation for a restaurant by text message (hotels.com) when I made the reservation the hotel, but there was no reply. Of course, there was no information that it was not open.
I was told to go to the pizzeria that was a minute's walk away.
2. I had to press and hold the button to call the elevator. I waited for several minutes, but the elevator...
「Lovely place with great views and very helpful and friendly hosts. They helped with great ideas to make the most of our evening in the area before flying out from MXP. 」
「Séjour, agréable, chambre propre et grande, bon accueil.
1 petit bémol , le réseau wifi n’est pas au niveau vu que le réseau 5G est inexistant ça peut poser problème.
Thierry」
"There are a few negative points and one good point.
1. The hotel is called a hotel with a restaurant, but the restaurant was not open. I made a reservation for a restaurant by text message (hotels.com) when I made the reservation the hotel, but there was no reply. Of course, there was no information that it was not open.
I was told to go to the pizzeria that was a minute's walk away.
2. I had to press and hold the button to call the elevator. I waited for several minutes, but the elevator did not come, so I got on with other guests from another floor. Of course, they did not tell me that information.
3. There was no exit even when I went down the stairs to the lower floors. I could not get out unless I took the elevator to a floor with an exit on the ground floor. In the event of a fire, the structure is dangerous. Of course, they did not tell me that information.
4. The reception is closed from 18:00. I cannot ask for anything at night.
I would accept the information if they told me in advance, but they did not tell me at the time of reservation or check-in.
Suggestion: It would be good to post a night contact number at the reception and entrance.
5. I don't think it was intentional, but he charged me for the room even though I had already paid through Hotels.com. I told them I was sure I had paid, and then he checked.
*I think they are not good at sharing information overall.
*The view from the window is absolutely beautiful!!!"
