「The property is stunning. The host was lovely. She gave us great information about the area and options for food in town. The rooms were quite comfortable and large.」
「Struttura nuova e moderna. Posizione ottima e nel pieno centro di Arona a due passi dal lago e vicino a museo archeologico. Reception telematica molto disponibile.
Abbiamo avuto una ottima esperienza, un bell’appartamento elegante e comodo」
「We had a wonderful week at Villa Paradiso. The property is stunning and very well maintained. Our spacious room overlooked the back, which made it quieter and very comfortable. The swimming pool is beautiful, with towels readily available.
The staff were outstanding – attentive, caring, and extremely responsive (thank you for helping with our restaurant reservations!). Breakfast was generous, with a varied buffet full of fresh options.
The rooms were spotless throughout our stay, and the...
「Séjour, agréable, chambre propre et grande, bon accueil.
1 petit bémol , le réseau wifi n’est pas au niveau vu que le réseau 5G est inexistant ça peut poser problème.
Thierry」
「fantastic breakfast, easy check-in, friendly staff, good value, free parking (but there are only 6-7 spots so maybe you need to look around in the surrounding streets), all in all i can recommend, the only thing that I would improve is the quality of the mattress in the single room (it might be OK for the double rooms), the single bed mattress kinda flips over the bed base, it is too soft and doesnt hold in one place, so more than one night would have been difficult. 」
「Très bon séjour, très bon accueil.
Personnel sympathique, serviable et accueillant.
Excellent petit déjeuner.
Quant aux massages : que du bonheur.
Un endroit qui donne envie d'y retourner.」
"There are a few negative points and one good point.
1. The hotel is called a hotel with a restaurant, but the restaurant was not open. I made a reservation for a restaurant by text message (hotels.com) when I made the reservation the hotel, but there was no reply. Of course, there was no information that it was not open.
I was told to go to the pizzeria that was a minute's walk away.
2. I had to press and hold the button to call the elevator. I waited for several minutes, but the elevator did not come, so I got on with other guests from another floor. Of course, they did not tell me that information.
3. There was no exit even when I went down the stairs to the lower floors. I could not get out unless I took the elevator to a floor with an exit on the ground floor. In the event of a fire, the structure is dangerous. Of course, they did not tell me that information.
4. The reception is closed from 18:00. I cannot ask for anything at night.
I would accept the information if they told me in advance, but they did not tell me at the time of reservation or check-in.
Suggestion: It would be good to post a night contact number at the reception and entrance.
5. I don't think it was intentional, but he charged me for the room even though I had already paid through Hotels.com. I told them I was sure I had paid, and then he checked.
*I think they are not good at sharing information overall.
*The view from the window is absolutely beautiful!!!"
