River Test

The reception area has clearly been refurbished, unlike the rooms and corridors which need some serious TLC. The staff are so helpful and friendly. Parking costs £10 per day which given the hotel is somewhere people drive to is basically a way of charging less for a room and making it up via the parking charge.

Front desk was amazing! I have some mobility issues, and was assisted to the room, always asked upon daily arrival or exit if there was AMYTHING they could help with, and had our taxi to the airport ready 20 minutes before scheduled. 5 star in my book!

Location was fantastic. Walking distance to Earls Ct station. Amenities in room were very nice too. Stove,oven,frig freezer,dishwasher and clothes washer and dryer. My only complaint was the cleanliness of the room. Linens were stained, as was the sofa arms. Vents and switches were dirty too. The wallpaper and floors looked worn and in need of refinishing. Prevoius holes from old window treatments need filling. Staff was friendly and accommodating. Especially Michael the door man. He was very good! Regarless of my complaints, due to the location and price, I WOULD stay here again, bringing my own linens and Clorox wipes for cleaning. This place could be top notch with some refreshing and updating.