The appartment was fine, though at the toilet was no handwash- possibility. We got only 1 towel per person, and as mentioned the welcome-procedure was not very useful. We had to insist hard to make the host come and meet us, and show how to be able to park when unloaded the car.
When first he appeared, he was helpful and showed us where to eat, because we were late and had no further information, that restaurants are closed early in Riquewihr. For the extra costs we paied at arrival: tourist tax, cleaning, linen and parking - which was OK - we never had a receipt, even if my husband asked for it. In my opinion the fact, that the place had plenty of tourists, the hosts might think, that it is not necessary to be very welcoming. But according to the price and what we usually experience in Italy, we had expected more.