4/10 (不満)
Jennifer、STOCKTON
家族旅行
2026 年 3 月 22 日
良かった点 : 設備とサービス
気になった点 : 清潔度、施設のコンディションと設備
We booked two rooms for one night before we few back home from Richmond airport (about 25min). This hotel wasn't that close to the airport. The rooms were very large (like a studio apartment) and had a refrigerator, stove, sink, and all the items needed in a kitchen. It had some amenities..hair dryer and soap but no shampoo or any "extras." One of our rooms was perfect no complaints. The other had an overwhelming smell of fried food and the room looked like it had been lived in for years...stains on the furniture and the items in the kitchen were very used. We notified the frontdesk and they basically said oh well. there is nothing we can do. They were fully booked. So we went to the store to buy air fresheners and opened windows. glad it was only one night because the smell was THAT bad.
Jennifer
2026 年 3 月に 1 泊滞在
