リッチフィールド スプリングスのプールのあるホテル

「The family above our room was banging on the floor and yelling ALL night and we couldn’t sleep. Tried calling the office and left a voicemail but no call back nor did they speak to family. Had to blast the A/C and TV to try and get sleep. When I checked out the following morning all they said was, “sorry”. Will not go back. Poor customer service」

「We were very pleased with this Red Roof lodge. The main lobby was very clean and cheerful. At check in they were very friendly and accommodating. We were not sure what condition the place would be in as you see pictures on line but things could be different when you arrive. This one was not different. So we booked another night stay. During the next day I was amazed at the amount of staff they had working to keep the place clean They did also have a nice area to eat breakfast with plenty...

「It was surprisingly a good stay. The workout room needed attention as there was no water and towels available after the first day. Breakfast wasn’t the best but, its hotel breakfast Laundry machines were great. The only downside was I missed the checkout early by 1.25 hours and had to still pay for the room.」

「Before staying at this hotel I called and asked if the hot tub was working, I then made a reservation. The place sounded great, but it wasn't . I showed up and before checking in asked again is the hot tube working. I was told yes. Two hours later I found out it didn't work and hadn't for some time. The pool, kid's pool and hot tub were all filthy, with scum on their walls. The only emergency exit from the pool area, sealed closed with layers of ice. The fitness room consist of an old treadmill....

「Good 」

「Not quite up to the typical standards. Rooms were nice enough but lobby tired, elevators took forever and pool unexpectedly closed. Staff was lovely and helpful.」

「Staff at front desk was helpful, even at 4:30 AM. Appreciated the cleanliness, plenty of parking. Breakfast could definitely use some help!! And indoor pool area was not comfortable at all - sitting area was outside, the room was very hot & decking around the pool stayed soaked with some puddles. Overall, I give it a B+. Offer a better breakfast and I might bump it up to an A-.」