リージェント シアター周辺のホテル

「部屋は広くて清潔で、快適なベッドのおかげで素晴らしい滞在ができました。 冷蔵庫もあり、空調設備も整っていました。 駅からは少し距離があります。周辺には何もありませんが、大型スーパーTesco Extraが近くにあります。また、町の中心へは徒歩圏内です。 3泊しましたが、2泊目の午後に一度ホテルに戻ると部屋の掃除やベッドメイキングは終わっていたけれど、下に置いておいたタオルがそのままで交換されていませんでした。 近くにハウスキーパーの方が居たので伝えましたが、なかなか来てくれませんでした。それでも1時間ほど後にようやく来てくれたので、新しいタオルを使うことができました。 朝食などレストランは利用していません。 レセプションスタッフは丁寧な対応でした。」

「Couldn't fault hotel woll definitely stay again.」

「街の中心地でしたがとても静かで清潔で した。」

「Very clean, very friendly and helpful staff. The kitchen is very well equipped, whatever you need, it is there. I will be sure to stay there again, when I go back to Stoke-On-Trent! Thank you very much!」

「到着して、真っ先に驚いたのは大音量のポップミュージックでした。ホテルのグランドフロアーがクラブになって踊ったり、お酒お飲んだりとかそんな場所でした。のでチェックインカウンターも小さな机一つと戸惑うことばかり部屋は2部屋でベッドもダブルベッドとシングルベッドがおかれてあり、小さなキッチンもあり広がったです。ホテル付近は下町で風情はありますが、治安は良くない感じがしました。この辺り一帯が昔からの労働者の町だったんでしょうね、イギリスの一面を見れて良かったです。ホテルのスタッフは感じ良かったです。」

「The key was missing from the key safe and having phoned the owner it turned out that a member of staff had walked off with the keys. Also no shower gel. With the kitchen being the other side of a vary thin wall i was awaken around 6am by noise in the communal kitchen.」

「I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process」

「Terrible communication and not clean at all 」

「Staff is good. Sleeping room is clean. Have to share bathroom with other guests. Toilet lock broken.」

「Property was clean. Not as stated entire property. Shared facilities. Bathroom via the kitchen on ground floor had child. Did not feel we could relax here as thought we had entire apartment. Outside next to little shop. Traffic island outside meant couldnt park outside and single line. Area around property made us feel unsafe- wasnt the best.」

「Absolutely avoid at all costs - hubby and children were left without any place to stay when hosts lost booking」

「When i arrived i was sent the code to the key safe to get the keys. When I opened it there was no key in the safe. Having phoned the contact number and cutting a long story short a member of staff had gone off with the keys in his pocket. Also there was no shower gel in the shower. The kitchen is communal and the walls are not thick and I was awaken by the sound of cups being knocked together at approximately 6 am.」

「It was extremely disappointing to discover that the photos on the website did not reflect the reality of the property. Upon arrival, the house looked nothing like what was advertised. I had booked a room for two people, but the space was far too small to comfortably accommodate us. On top of that, the entire house was unclean, which made the stay even more unpleasant. Overall, a very disappointing experience.」

「田舎のノンビリしたスタッフみたいでした、都会の機械的なものを要求するのは無理かもしれませんが小さな街の良さでもあるかと思います。」