「The hall carpet cleaner than rooms, pink mold in shower faucet, dirty corners of floors. Bathtub slippery, no mat.
Check in was great. Person at desk was helpful and very cheery. 」
「We regularly stay at this hotel due to the convenient location, polite staff, and cleanliness. We were not disappointed on our last visit and will continue to stay there. 」
「Staff was very courteous and friendly, welcoming.
While we checked in around 3pm, the room housekeeping staff was not finished cleaning. The bathroom had not been completely cleaned and they were still making their final check and apologized for the incomplete cleaning and finished quickly.
All was good otherwise. 」
「This is one of my favorite spots in Knoxville! The staff is always friendly! The rooms and amenities here are fantastic, and they even had entertainment (live music) in the lobby!」