There was a shortage of staff with the receptionist attending the bar as well Cleaning equipment was left in corridor. Bed was terrible. So lumpy! Another guest arrived after 1am and walls were paper thin so could hear conversation. We didn’t have breakfast so cannot comment on this.
CLARE
2025 年 6 月に 1 泊滞在
8/10 (良い)
Chris
2025 年 6 月 13 日
Chris
2025 年 6 月に 4 泊滞在
6/10 (普通)
Douglas
2025 年 5 月 25 日
良かった点 : 設備とサービス
En-suite not as clean as shoukd be. Very thin walls between rooms so noisy during the night.
Douglas
2025 年 5 月に 1 泊滞在
8/10 (良い)
Nathan、Newcastle
カップルで旅行
2025 年 5 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel really nice for the price paid bar and restaurant original not over modern which was nice the room was adequate but slightly basic although comfortable. Limited dining after 9pm but that seems the norm now. Room lacked a chair but this was quickly resolved by the hotel team
Nathan
2025 年 5 月に 1 泊滞在
8/10 (良い)
Deborah
2025 年 4 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect for purpose. A comfortable night. Friendly staff.
Deborah
2025 年 4 月に 1 泊滞在
10/10 (非常に良い)
Ihemelandu
出張
2025 年 4 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ihemelandu
2025 年 3 月に 3 泊滞在
8/10 (良い)
宿泊されたお客様
2025 年 4 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It’s fine..
A bit dated but fine for a night or two
宿泊されたお客様
2025 年 3 月に 1 泊滞在
10/10 (非常に良い)
Wesley
2025 年 4 月 2 日
Wesley
2025 年 3 月に 1 泊滞在
10/10 (非常に良い)
Sandra
2025 年 3 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Sandra
2025 年 3 月に 1 泊滞在
8/10 (良い)
Christine
カップルで旅行
2025 年 3 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very comfortable stay, staff very friendly, would stay again
Christine
2025 年 3 月に 1 泊滞在
2/10 (非常に不満)
Philip
2025 年 3 月 3 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The room was full of cobwebs the furniture broken the bathroom was filthy & no hot water from the taps
Philip
2025 年 3 月に 2 泊滞在
4/10 (不満)
ALEXANDER F.
家族旅行
2025 年 2 月 26 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Best Western Calcott
Arrived after driving all night from Scotland for a family funeral in Reading area. Allocated rooms 3&9 the corridor had a horrible smell and the rooms looked like they required a full refurbishment. We went straight to bed as we were all shattered. The beds were clean and comfortable but the bathroom tap leaked as did the shower and was extremely noisy. Got woken up at 5am with the Fire alarm being set off, for the record this had not been logged at reception. We should have complained at the time but were too tired and straight out to attend funeral next day.
ALEXANDER F.
2025 年 1 月に 2 泊滞在
10/10 (非常に良い)
Lynn
家族旅行
2025 年 2 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We were visiting our son who lived a 5 min drive away.
It was really only somewhere for us to sleep wash and have breakfast. The hotel was ideal for us. People were very friendly and breakfast was lovely.
Lynn
2025 年 2 月に 3 泊滞在
6/10 (普通)
Yunus
出張
2025 年 2 月 19 日
気になった点 : 清潔度、施設のコンディションと設備
Dated rooms, but clean.
Dated rooms. Mediocre breakfast options.
Yunus
2025 年 2 月に 1 泊滞在
6/10 (普通)
Marvin
2025 年 2 月 18 日
Marvin
2025 年 2 月に 1 泊滞在
2/10 (非常に不満)
D
出張
2025 年 2 月 14 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Not cleaned/updated after housing asylum seekers
Having arrived and being given a non smoking room that smelt of smoke and damp I asked for another room to find it was just as bad. The hotel had been used to house asylum seekers and not refurbished before opening again. It is not fit for humans ! I checked out and found another hotel (they refused a refund)
D
2025 年 2 月に 2 泊滞在
4/10 (不満)
宿泊されたお客様
グループ旅行
2025 年 2 月 9 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Tired,in need of TLC and a damn good clean
Suspicious stains on carpet (which has not been hovered either) so room changed. When closing curtain for night found blood stains on curtains in new room.
Drawer handle came off in my hand
No full length mirror
Room lighting poor
Rooms were tired, smelly and felt dirty. Also very hot despite turning heating off and weather being mild.
Bar snacks choice very limited, bar shut earlier than stated in info folder.
Breakfast- no vegetarian options except hash brown, egg and toast. Choice was limited (there were 6 of us and only 4 hash browns and 5 sausages, and not very hot. Eggs were cooked to order - asked for scrambled egg and was served a very greasy broken up omelette which the chef insisted was scrambled egg.
Such a shame as it used to be a lovely hotel
宿泊されたお客様
2025 年 2 月に 1 泊滞在
6/10 (普通)
Graham
2025 年 1 月 19 日
良かった点 : スタッフとサービス
the breakfast was excellent value and serving staff very good. You had to run the hot water for a full 5 mins before the hot water came through
Graham
2025 年 1 月に 4 泊滞在
2/10 (非常に不満)
Paul
2025 年 1 月 11 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Paul
2025 年 1 月に 4 泊滞在
4/10 (不満)
Harry
カップルで旅行
2025 年 1 月 3 日
気になった点 : 設備とサービス
The easy location for were we needed to be
Harry
2025 年 1 月に 2 泊滞在
4/10 (不満)
Paul
出張
2024 年 12 月 27 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Booked 4 nights for work, reception staff very rude, room no 14 filthy, stains in toilet and shower and hand basin, Electric cables running outside of broken wardrobe, TV very small, couldn’t get some channels poor signal,cigarette burn marks on windowsill, will be looking for somewhere better to stay next time