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The staff was very friendly, courteous, professional and competent. Always thrive to deliver a superb customer experience and staff goes out of way to do this. Property is clean and best value on all aspects for money. Very conveniently located to Colombo, airport, and high-way entry points.

One of the best hotels that my family and I have stayed in. We have used a lot of different hotels throughout the world and Shangri La Colombo ranks one of the best we have stayed in. Even with all the difficulties SL is in now, the hotel staff saw to our comfort without any complaints. I salute the staff and management for their gracious hospitality. Thank you!

We were there for 4 nights. The staff made it one of the most memorable stays we had anywhere in the world (we both travel a lot globally for both pleasure and business). They were warm, friendly and showed a genuine interest in making us feel welcomed. We were on vacation, but we had packed lots of things into our schedule. Hotel staff was finding ways to help us enjoy our visit and somehow do everything we wanted to do. Special kudos to Kaveen (for greeting us every morning with a smile and...

Magical hotel in the best area of Sri Lanka. Unlike other high end hotels, you really feel like part of the Cinnamon community here. I had wonderful days just staying in the hotel and getting work done in the magnificent lobby while drinking coffee and eating delicious pastries . The restaurants are all top notch and the service was amazing. Looking forward to another stay soon . It's like a hub for the Sri Lankan cultural elite. The decor also stands apart from other five star hotels - truly...

There are multiple activities within walking distance - casino, spa, bar, pool. sea, restaurant, shopping mall, etc. The hotel is self contained and enjoyable by family members of different ages. It is affordable compared to other hotels in Colombo. It is new and well maintained. Staff speak English, friendly, and helpful.

Clean and very friendly , helpful staff.

We were disappointed that we were unable to stay more than one night! My partner and I misread our flight schedule and had to leave a night earlier than anticipated. The Cinnamon Red staff were wonderful and we were given a beautiful room fir our final night in Colombo. We paid extra for late check-out and it was worth it! We will definitely stay again if we're lucky enough to visit Sri Lanka again. Thank you

Good view from the room that I stayed

It was a wonderful experience at the property

Staff was very professional rooms are clean. Breakfast was amazing. Thank you.

Perfect for an airport hotel. Clean, quiet, friendly, convenient.

Very comfortable and centrally located hotel It was very clean and beds very comfortable I would love to return to this hotel

Location attached to Colombo City Centre mall for a range of shopping options. Tuk Tuk and taxis easily accessible.

Our favorite hotel in Sri Lanka, and in the world now. We stayed twice during our stay in Sri Lanka, for a total of 4 nights. By the time we came back the second time, we felt as we were coming home. The staff are all beyond kind and genuine, from the managers and the front desk to the bellhops and servers, everyone had genuine smiles and conversation. They didn't know this, but I had a close family member die while I was overseas staying with them. Their kindness, over-the-top service, and...