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Hilton Queenstown Resort & Spa

5.0 star property
Luxury hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Hilton Queenstown Resort & Spa

Restaurant
Lake
Indoor pool
Room, 1 Queen Bed, Accessible | Premium bedding, minibar, in-room safe, soundproofing
Suite, 1 Bedroom (Residence) | Private kitchen | Fridge, coffee/tea maker, electric kettle
Hilton Queenstown Resort & Spa sits on Lake Wakatipu's tranquil shores. Guests enjoy panoramic rooftop views, restorative aromatherapy treatments, and nearby cycling trails. The property offers free public WiFi and an on-site restaurant for convenient dining.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Gym
  • Spa
The current price is ￥20,084
￥23,097 total
includes taxes & fees
Oct 12 - Oct 13
Couples treatment rooms, body treatments, aromatherapy, body wraps

Spa

The on-site spa has 10 treatment rooms including couples treatment rooms. The hotel's spa offers massages and wellness treatments such as aromatherapy, body scrubs, body wraps, and facials. Other on-site facilities include a steam room, a sauna, and a hot tub.

Couples treatment rooms, body treatments, aromatherapy, body wraps

Room options

Check availability for these dates

Tonight

Sep 14 - Sep 15
Check availability for tonight Sep 14 - Sep 15

Tomorrow

Sep 15 - Sep 16
Check availability for tomorrow Sep 15 - Sep 16
Available filters for rooms
Showing 23 of 23 rooms

View all photos for Deluxe 2 Bedrooms, Lake View (Residence)

Deluxe 2 Bedrooms, Lake View (Residence) | View from room

Deluxe 2 Bedrooms, Lake View (Residence)

8.8 out of 10
Excellent
(10 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
  • 100 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Twin Room

8.8 out of 10
Excellent
(9 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 44 sq m
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Premium bedding, minibar, in-room safe, soundproofing

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 45 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms (Residence)

Suite, 2 Bedrooms (Residence) | Private kitchen | Fridge, coffee/tea maker, electric kettle

Suite, 2 Bedrooms (Residence)

7.4 out of 10
Good
(10 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 100 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(38 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Room, 1 King Bed

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 44 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Lake Wakatipu Suite)

Suite, 1 King Bed (Lake Wakatipu Suite) | Premium bedding, minibar, in-room safe, soundproofing

Suite, 1 King Bed (Lake Wakatipu Suite)

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 54 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Plus)

Deluxe Room, 1 King Bed (Plus) | Premium bedding, minibar, in-room safe, soundproofing

Deluxe Room, 1 King Bed (Plus)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Relaxation)

Room, 1 King Bed (Relaxation) | Premium bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed (Relaxation)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 46 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Residence)

Suite, 1 Bedroom (Residence) | Resort view

Suite, 1 Bedroom (Residence)

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 60 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room, Lake View

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Balcony or patio
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Wakatipu Suite with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Wakatipu Suite with Lake View

  • Sleeps 2

View all photos for Deluxe Twin Room with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room with Lake View

  • Sleeps 2

View all photos for Standard Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Room

  • Sleeps 2

View all photos for Deluxe Plus King Room with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Plus King Room with Lake View

  • Sleeps 2

View all photos for One Bedroom Residence

Premium bedding, minibar, in-room safe, soundproofing

One Bedroom Residence

  • Sleeps 2

View all photos for Two Bedroom Deluxe Residence With Lake View

Premium bedding, minibar, in-room safe, soundproofing

Two Bedroom Deluxe Residence With Lake View

  • Sleeps 4

View all photos for Relaxation King Room

Premium bedding, minibar, in-room safe, soundproofing

Relaxation King Room

  • Sleeps 2

View all photos for Deluxe King Room With Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe King Room With Lake View

  • Sleeps 2

View all photos for King Room

Premium bedding, minibar, in-room safe, soundproofing

King Room

  • Sleeps 2

View all photos for Two Bedroom Residence with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Two Bedroom Residence with Lake View

  • Sleeps 4

View all photos for Accessible Room

Premium bedding, minibar, in-room safe, soundproofing

Accessible Room

  • Sleeps 2

View all photos for Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Twin Room

  • Sleeps 2
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About the neighborhood

Located in Kawarau Falls, Hilton Queenstown Resort & Spa is near the airport and on the waterfront. Lake Wakatipu and Frankton Beach reflect the area's natural beauty and area attractions include Alpine Aqualand and Queenstown Paintball. Queenstown Gardens and Queenstown Ice Arena are also worth visiting. Discover the area's water adventures with kayaking and water skiing nearby, or enjoy the great outdoors with hiking/biking trails and ecotours.
Visit our Kawarau Falls travel guideOpens in a new window
Map
9300, Kawarau Falls, Kawarau Village, 79 Peninsula Road

What's nearby

  • Remarkables Park Town Centre - 17 min walk - 1.4 km
  • Queenstown Event Centre - 4 min drive - 2.6 km
  • Queenstown Gardens - 11 min drive - 9.1 km
  • Queenstown Mall - 11 min drive - 9.5 km
  • Skyline Queenstown - 12 min drive - 9.8 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 4 min drive

Restaurants

  • ‪Airspresso - ‬4 min drive
  • ‪Manaia Lounge - ‬4 min drive
  • ‪Boatshed Café - ‬5 min drive
  • ‪Wakatipu Grill - ‬5 min walk
  • ‪McDonald's - ‬4 min drive

About this property

Hilton Queenstown Resort & Spa

Luxury eco-certified hotel by the lake
At Hilton Queenstown Resort & Spa, you can look forward to a free grocery shopping service, a rooftop terrace, and shopping on site. Indulge in a manicure/pedicure, a body wrap, and aromatherapy at the onsite spa. Be sure to enjoy a meal at Wakatipu Grill, the on-site restaurant. Free WiFi in public areas is available to all guests, along with a garden and a hair salon.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and a ferry terminal shuttle
  • Express check-out, multilingual staff, and a front-desk safe
  • Luggage storage, a porter/bellhop, and massage treatment rooms
  • Guest reviews say great things about the helpful staff and location
Room features
All 220 rooms have comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Free infant beds and travel cribs
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch HDTVs with premium channels
  • Balconies or patios, refrigerators, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ferry terminal shuttle (surcharge)
  • Ski shuttle nearby
  • Self parking on site (NZD 16 per day)
  • Valet parking on site (NZD 40 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; NZD 42 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Stacks Pub
  • Wakatipu Grill

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Ski storage
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 8 floors
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 42 per person
  • Fee for in-room wireless internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: NZD 9.95 (rates may vary)
  • Self parking fee: NZD 16 per day
  • Valet parking fee: NZD 40 per day (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 percent
  • Facilities fee: NZD 20 per person, per day and includes use of: hot tub; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hilton Queenstown
Hilton Queenstown Resort
Hilton Resort Queenstown
Queenstown Hilton
Queenstown Resort
Resort Queenstown
Hilton Queenstown Hotel Queenstown
Hilton Queenstown Resort Spa
Hilton Queenstown & Spa
Hilton Queenstown Resort Spa
Hilton Queenstown Resort & Spa Resort
Hilton Queenstown Resort & Spa Kawarau Falls
Hilton Queenstown Resort & Spa Resort Kawarau Falls

Frequently asked questions

Does Hilton Queenstown Resort & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hilton Queenstown Resort & Spa?

As of Sep 14, 2025, prices found for a 1-night stay for 2 adults at Hilton Queenstown Resort & Spa on Oct 12, 2025 start from ￥20,084, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Queenstown Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hilton Queenstown Resort & Spa?

Self parking is available for NZD 16 per day. Valet parking is available for NZD 40 per day. Limited spots are available.

What time is check-in at Hilton Queenstown Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hilton Queenstown Resort & Spa?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is Hilton Queenstown Resort & Spa located?

Situated on the waterfront, this luxury hotel is within 1 mi (2 km) of Lake Wakatipu, The Kingston Flyer, and Remarkables Park Town Centre. Frankton Beach and Queenstown Event Centre are also within 2 mi (3 km).

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Hilton Queenstown Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 581 out of 1003 reviews
Rating 8 - Good. 223 out of 1003 reviews
Rating 6 - Okay. 110 out of 1003 reviews
Rating 4 - Poor. 65 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, fantastic rooms and awesome views.
Stayed 13 nights in Aug 2025

10/10 Excellent

Linda Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel with amazing views overlooking the lake.
Stayed 5 nights in Sep 2025

10/10 Excellent

Erik walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hiltons i have ever stayed in. Super friendly staff, great condition hotel.
Stayed 4 nights in Aug 2025

8/10 Good

Jessie

Liked: Cleanliness, staff & service, amenities
Beautiful location and views
Stayed 3 nights in Aug 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly; service was excellent. Rooms and facilities were very clean and comfortable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay here. Beautiful and luxurious resort with breathtaking views of Lake Wakatipu. Staff were great from the porters service through to the restaurant staff. Truly 5 star, can't wait to go back again.
Lobby area
The snowman- Restaurant dessert.
Views from restaurant
Dinner at Wakatipu Grill
Stayed 4 nights in Jul 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great place very quiet and great facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Teck Kee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We truly enjoyed the stay.
Stayed 3 nights in May 2025

10/10 Excellent

Michaela

Liked: Staff & service
Great property
Stayed 3 nights in Jul 2025

10/10 Excellent

William Robert

Liked: Cleanliness, amenities, property conditions & facilities
Place was good and clean
Stayed 2 nights in Jul 2025

6/10 Okay

Chady

Liked: Cleanliness, amenities
It was close to the airport and cosy.
Stayed 7 nights in Jun 2025

10/10 Excellent

Bhargav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely amazing stay at Hilton. The in-room spa was the highlight of the room. Absolutely worth the upgrade. The staff was always polite and helpful. Will definitely recommend staying at Hilton.
Stayed 5 nights in Aug 2025

8/10 Good

Suzy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location on the lake. Water taxi very convenient and scenic. Fabulous sauna and pool.
Stayed 4 nights in Jul 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found the property excellent, friendly helpful staff, exquiste surroundings with beautiful scenery.
Stayed 3 nights in May 2025

10/10 Excellent

Paul David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We selected this hotel for a winter ski break. It’s Very close to the airport and a short drive to the ski resorts. Central Queenstown is about 15mins drive. The hotel room was very spacious with a split level living room/bedroom overlooking the lake. Great breakfast and dinner in the evening. We enjoyed our stay at The Hilton.
Stayed 6 nights in Jul 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
The room was amazing. The temperature was consistent all throughout the night.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Amazing room with stunning views off Queenstown the tv is rather outdated but the only thing I can flaw about my stay at the Hilton
Stayed 5 nights in Jul 2025

10/10 Excellent

Heena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

love this hotel

Great views of the lake, friendly helpful staff. Beautiful room withlake amd mountain views
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
The staff were always helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Zoe

Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay here. We stayed here for a night of our honeymoon. The staff were so friendly, helpful and went above and beyond for us. Would absolutely stay here again!
Stayed 1 night in May 2025

10/10 Excellent

Jocelyn

Liked: Amenities, property conditions & facilities
A great place to relax with wonderful views. I really liked the friendliness of the staff and how they were very helpful. Easily one of my favourite places to stay.
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Better than our expectations, great facility and the restaurant had amazing food?
Stayed 3 nights in May 2025

10/10 Excellent

Hala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place Clean and tidy Romantic Friendly staff Amazing food Love it
Stayed 4 nights in Apr 2025

10/10 Excellent

Carol Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast. Best one I've ever had at a hotel!
Stayed 1 night in Apr 2025

10/10 Excellent

Xiao Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautifully decorated and spacious, very comfortable, staff are very friendly. I will come back.
Stayed 1 night in Jun 2025