ユニーククラブアットロペサンコスタババロ- オールインクルーシブの口コミ

2/10 (非常に不満)

Jamie

2024 年 5 月 26 日

良かった点 : 清潔度、施設のコンディションと設備

気になった点 : スタッフとサービス

2024 年 5 月に 5 泊滞在

10/10 (非常に良い)

RICARDO

家族旅行

2024 年 5 月 22 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Excelente Hotel , el staff muy atento a las necesidades, la gastronomia espectacular, el area de playa muy limpia y ordenada, jardines espectaculares, Excelente entretenimiento tanto de dia como en la noche. Sin duda el mejor hotel en el area.

2024 年 5 月に 4 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 5 月 23 日)

Estimado Huésped, Saludos desde Lopesan Costa Bávaro. Le agradecemos que se haya tomado el tiempo de compartir sus experiencias con nosotros, además de esto nos alegra que el hotel cumpliera con sus expectativas y que disfrutara del servicio de nuestro equipo y que la oferta gastronómica que tenemos le haya encantado. Esperamos poder recibirle nuevamente en nuestro paraíso. Saludos Cordiales,

10/10 (非常に良い)

BRENDA

家族旅行

2024 年 5 月 19 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Restaurants were wonderful! Staff was very attentive yo our needs and were very friendly and helpful. Would highly recommend

2024 年 5 月に 6 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 5 月 19 日)

Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate that you have taken the time to share your experiences with us, in addition to this we are glad that the hotel met your expectations and that you enjoyed the service of our team.We hope to welcome you back to our paradise. Kind regards, Public relations

10/10 (非常に良い)

Surayee

2024 年 5 月 18 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2024 年 5 月に 3 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 5 月 19 日)

Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 (非常に良い)

Boris、Bronx

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行, グループ旅行

2024 年 5 月 16 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

The best resort from punta cana

2024 年 4 月に 7 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 5 月 16 日)

Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 (非常に良い)

Steve

2024 年 5 月 15 日

良かった点 : スタッフとサービス、施設のコンディションと設備

2024 年 5 月に 5 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 5 月 16 日)

Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 (非常に良い)

K

2024 年 5 月 12 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Everything was excellent. Best resort I have been to yet. Jimmy Sosa ( our butler) and Marcela Cuevas (our check in receptionist) were awesome. They made everything smooth and enjoyable. Our vacation was perfect. It could not have been any better. This is our new favorite vacation spot. Thank you Lopesan!!

2024 年 5 月に 4 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 5 月 13 日)

Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate that you have taken the time to share your experiences with us, in addition to this we are glad that the hotel met your expectations and that you enjoyed the service of our team.We hope to welcome you back to our paradise. Kind regards,

2/10 (非常に不満)

Madeline

小さなお子様連れの家族旅行

2024 年 5 月 10 日

気になった点 : 清潔度、スタッフとサービス、設備とサービス

SALMONELLA HOSPITALIZES TWO TODDLERS I cannot urge you enough for the safety of your children to NEVER come to this resort. Both my child, and the other child we traveled with were hospitalized in the Dominican Republic (during this hospitalization we encountered other guests there with their children), and again hospitalized upon arrival home. My child is currently admitted to the hospital with severe salmonella receiving an antibiotic via IV. Her fever while at the resort was almost 104. It is confirmed by multiple physicians this outbreak was caused by the food prepared or dirty pool water by the Lopesan. I understand it’s easy to look past a bad review when you feel like you have found the resort of your choice, but for the safety of your children I urge you to choose another resort. We reported this to the Lopesan and they didn’t even respond or care. To think if I only chose a different resort I wouldn’t be sitting in a hospital bed with my child as I write this review… I would do anything to go back. I will be posting reviews on all platforms in hopes it saves even one child from this terrible illness.

2024 年 4 月に 5 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 5 月 19 日)

Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, in our hard work to satisfy our guests one of our most important goals is the safety of our guests by following safety guidelines and safety standards. quality that the Ministry of Health demands of us.So far it has not been determined that this was a result of our food, we have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change your perception of some of our services. Kind regards,

2/10 (非常に不満)

Andres

グループ旅行

2024 年 5 月 8 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

We stayed at this hotel for a friend's wedding and left appalled by the nightmare we experienced and completely heart broken for the newlyweds. Within 48 hours of arrival, half of the guests in our group fell ill with salmonella (confirmed once they returned home), including the groom who spent several days on an IV fluids and meds in his room. He eventually gathered the energy to walk down the aisle and say "I do" only to be rushed to the hospital by ambulance before the reception began. The guests that were poisoned by the resort's food were charged a gross amount of money for medical care by the onsite "clinic". All of this is not to mention the hazardous conditions that developed throughout the property after a regular summer rain storm. There were roof and window leaks throughout the common areas and guest rooms, waterfalls in the elevators, and ankle deep flooding from the lobby to the pool areas. The pools turned into muddy swamps. The flooded lobby which was full of guests waiting to be moved to dry rooms, reeked of sewage. To top it off, the service and attention at the bars and restaurants left plenty to be desired. Bride & groom left devastated and with no apologies or remediation offered by Lopesan. Avoid this place like the plague!

2024 年 5 月に 2 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 5 月 19 日)

Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, in our hard work to satisfy our guests one of our most important goals is the safety of our guests by following safety guidelines and safety standards. quality that the Ministry of Health demands of us.So far it has not been determined that this was a result of our food, we have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change your perception of some of our services. Kind regards,

8/10 (良い)

Timothy

2024 年 5 月 8 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2024 年 4 月に 8 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 5 月 9 日)

Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

2/10 (非常に不満)

Ji Seon

2024 年 5 月 7 日

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

I was infected with salmonella and received antibiotics at the hotel hospital, but was taken to the emergency room upon returning to New York. I saw a lot of people with the same symptoms.

2024 年 4 月に 4 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 5 月 10 日)

Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, in our hard work to satisfy our guests one of our most important goals is the safety of our guests by following safety guidelines and safety standards. quality that the Ministry of Health demands of us.So far it has not been determined that this was a result of our food, we have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change your perception of some of our services. Kind regards,

6/10 (普通)

Yirang Angela

2024 年 5 月 6 日

良かった点 : スタッフとサービス

気になった点 : 清潔度

2024 年 4 月に 6 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 5 月 8 日)

Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate that you have taken the time to share your experiences with us, in addition to this we are glad that the hotel met your expectations, if there is something that you think we can improve it is good that you let us know as this helps us to ensure always provide excellent service.We hope to welcome you back to our paradise. Kind regards,

6/10 (普通)

Anthony Michael

2024 年 5 月 6 日

良かった点 : 清潔度、スタッフとサービス

2024 年 4 月に 5 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 5 月 8 日)

Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate that you have taken the time to share your experiences with us, in addition to this we are glad that the hotel met your expectations, if there is something that you think we can improve it is good that you let us know as this helps us to ensure always provide excellent service.We hope to welcome you back to our paradise. Kind regards,

8/10 (良い)

Luc

カップルで旅行

2024 年 5 月 2 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Could be a 5* .... But sadly the room are VERY humid ...the air conditioning system doest work properly .... The resort is stunning.... Cons.. The area ito go swim on the beach very small cause there is LOTS of boats.... Staff are very friendly.... Book UNIQUE ..give you lots of advantage.. Private beach Private restaurant Private pool Private bar Better location....

2024 年 4 月に 8 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 5 月 3 日)

Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are glad to receive your excellent comment towards the service provided by our staff. We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

10/10 (非常に良い)

sheri

2024 年 4 月 30 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Great all inclusive.

2024 年 3 月に 6 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 5 月 1 日)

Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 (非常に良い)

Jonathon

2024 年 4 月 28 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2024 年 4 月に 6 泊滞在

Lopesan Costa Bávaroからの返信 (投稿日 : 2024 年 4 月 29 日)

At Lopesan Costa Bávaro Resort, Spa & Casino we know that vacations are one of the most important times of the year and that is why it makes our day to read opinions as positive as yours. We appreciate that you have taken the trouble to share your experience with us and with other users. If you decide to repeat your vacation in Punta Cana, we would be delighted to see you staying with us again. Sincerely,

2/10 (非常に不満)

ronny

小さなお子様連れの家族旅行

2024 年 4 月 27 日

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

The Lopesan’s management does not care about the guests We were harassed by two staff members and told management and nothing by transpired to resolve or make it better Lastly you can do better with the money spent here

2024 年 4 月に 6 泊滞在

8/10 (良い)

Mandy

カップルで旅行

2024 年 4 月 22 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Rooms, beach area, pool areas were all amazing. The resort is so big that no area ever felt crowded. Staff was always welcoming and quick to help with anything we wanted or needed. The only thing I felt was not amazing was the food. There were plenty of options but none that I thought were very good. But, I think that is pretty typical when staying at an all inclusive. It would not stop me from staying there again though.

2024 年 4 月に 7 泊滞在

Lopesan Costa Bávaroからの返信 (投稿日 : 2024 年 4 月 26 日)

Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking, we are glad to receive your excellent comment towards the service provided by our staff. We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

10/10 (非常に良い)

Mark、Voluntown

2024 年 4 月 19 日

2024 年 4 月に 2 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 5 月 9 日)

Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 (非常に良い)

Domenico

カップルで旅行

2024 年 4 月 19 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Best resort we have stayed at in DR yet. Will be back!

2024 年 4 月に 5 泊滞在

Lopesan Costa Bávaroからの返信 (投稿日 : 2024 年 4 月 26 日)

Dear guest, Thousands of travelers stay with us every year, but we are still as happy as the first day when a client lets us know that their stay at the hotel was satisfactory. We would like to thank him for the trust he has placed in us. We hope that he still has corners of the Dominican Republic to discover and that he does it with us again. He receives a cordial greeting.

10/10 (非常に良い)

Pamela

家族旅行

2024 年 4 月 18 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Beautiful resort. We had an amazing time here, the food was delicious.

2024 年 2 月に 5 泊滞在

Lopesan Costa Bávaroからの返信 (投稿日 : 2024 年 4 月 26 日)

Dear guest, Thousands of travelers stay with us every year, but we are still as happy as the first day when a client lets us know that their stay at the hotel was satisfactory. We would like to thank him for the trust he has placed in us. We hope that he still has corners of the Dominican Republic to discover and that he does it with us again. He receives a cordial greeting.

8/10 (良い)

Daniele

小さなお子様連れの家族旅行

2024 年 4 月 18 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Had a good time with my wife and daughter. The property is very family oriented which is what we were looking for. Everything was very clean and organized. We had booked a unique experience room which was worth definitely the extra cost however, when we checked in they told us that with our unique package we had a butler at our disposal during your stay. I was told he was going to contact us via WhatsApp but it never happened. I brought this up during our check out and the staff didn’t seem to care. We really did not need a butler but if I am paying for a certain experience, I expect to have all the services promised. It is better not to give false information or remove that from the package if it is not going to be respected. I would definitely give 5 stars if it wasn’t for this episode at check out.

2024 年 4 月に 3 泊滞在

Lopesan Costa Bávaroからの返信 (投稿日 : 2024 年 4 月 26 日)

Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking, we are glad to receive your excellent comment towards the service provided by our staff. We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

8/10 (良い)

Raymond Thomas

カップルで旅行

2024 年 4 月 16 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Beautiful resort property

2024 年 4 月に 5 泊滞在

Lopesan Costa Bávaroからの返信 (投稿日 : 2024 年 4 月 26 日)

Dear guest, Thousands of travelers stay with us every year, but we are still as happy as the first day when a client lets us know that their stay at the hotel was satisfactory. We would like to thank him for the trust he has placed in us. We hope that he still has corners of the Dominican Republic to discover and that he does it with us again. He receives a cordial greeting.

8/10 (良い)

Tanzina

2024 年 4 月 15 日

2024 年 4 月に 4 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 5 月 5 日)

Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 (非常に良い)

Christopher

グループ旅行

2024 年 4 月 14 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

It was a top tier experience.

2024 年 4 月に 4 泊滞在

Lopesan Costa Bávaroからの返信 (投稿日 : 2024 年 4 月 16 日)

Lopesan Costa Bávaro Resort, Spa & Casino we know that vacations are one of the most important times of the year and that is why it makes our day to read opinions as positive as yours. We appreciate that you have taken the trouble to share your experience with us and with other users. If you decide to repeat your vacation in Punta Cana, we would be delighted to see you staying with us again. Sincerely

10/10 (非常に良い)

Kevin

カップルで旅行

2024 年 4 月 13 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Property is Beautiful

2024 年 3 月に 5 泊滞在

Lopesan Costa Bávaroからの返信 (投稿日 : 2024 年 4 月 16 日)

Lopesan Costa Bávaro Resort, Spa & Casino we know that vacations are one of the most important times of the year and that is why it makes our day to read opinions as positive as yours. We appreciate that you have taken the trouble to share your experience with us and with other users. If you decide to repeat your vacation in Punta Cana, we would be delighted to see you staying with us again. Sincerely

10/10 (非常に良い)

Brent

カップルで旅行

2024 年 4 月 6 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

Good

2024 年 2 月に 5 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 4 月 7 日)

Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

2/10 (非常に不満)

Claudia

2024 年 4 月 2 日

良かった点 : 清潔度

気になった点 : スタッフとサービス

2024 年 3 月に 3 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 4 月 6 日)

Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change the misperception you have of some of our services. Kind regards,

2/10 (非常に不満)

Santiago

家族旅行

2024 年 3 月 30 日

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 3 月 31 日)

Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change the misperception you have of some of our services. Kind regards,

8/10 (良い)

Krystal

2024 年 3 月 27 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2024 年 2 月に 4 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 3 月 29 日)

Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 (非常に良い)

Carolina

2024 年 3 月 24 日

良かった点 : 清潔度

2024 年 3 月に 14 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 3 月 26 日)

Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

6/10 (普通)

Lisa E、Brooklyn

2024 年 3 月 23 日

良かった点 : 清潔度、施設のコンディションと設備

2024 年 2 月に 6 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 3 月 26 日)

Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change the misperception you have of some of our services. Kind regards,

8/10 (良い)

Lena、Woodmere

家族旅行

2024 年 3 月 22 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

The property is beautiful, very clean and spacious rooms The only thing that needs an improvement is the quality of food

2024 年 3 月に 9 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 3 月 26 日)

Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking.We have also shared your comments with the corresponding departments to improve the points you have expressed to us about our gastronomic quality and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

10/10 (非常に良い)

Mario

カップルで旅行

2024 年 3 月 22 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

El hotel es muy limpio y es muy grande con varias opciones de restaurantes para cenar. Volvería de nuevo, sin problema.

2024 年 3 月に 4 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 3 月 22 日)

Estimado Huésped, Saludos desde Lopesan Costa Bávaro. Le agradecemos que se haya tomado el tiempo de compartir sus experiencias con nosotros, además de esto nos alegra que el hotel cumpliera con sus expectativas, especialmente nuestra limpieza y restaurantes.Esperamos poder recibirle nuevamente en nuestro paraíso. Saludos Cordiales,

4/10 (不満)

Alejandro

カップルで旅行

2024 年 3 月 17 日

気になった点 : スタッフとサービス、施設のコンディションと設備

Terrible service with unique guests really disappointed

2024 年 3 月に 4 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 3 月 18 日)

Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change the misperception you have of some of our services. Kind regards,

8/10 (良い)

Lynn

小さなお子様連れの家族旅行

2024 年 3 月 17 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

Booked a Unique level queen ocean view room. View of the ocean and property was excellent. Jimmy our butler was amazing. Anything I requested from extra bottles of water and towels to the room he immediately took care of. He also took care of scheduling transportation to the airport for us. Book Unique level and request him for your butler, you won’t be disappointed. Resort is huge, bring your walking shoes. Would not hesitate to return to this hotel again. It is beautiful!

2024 年 3 月に 4 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 3 月 18 日)

Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate that you have taken the time to share your experiences with us, in addition to this we are glad that the hotel met your expectations and that you enjoyed the service of our team.We hope to welcome you back to our paradise. Kind regards,

8/10 (良い)

Taulant

カップルで旅行

2024 年 3 月 8 日

良かった点 : 清潔度、施設のコンディションと設備

The resort is beautiful! Hotel is huge so yes alot of walking around. For me the food wasn't anything special. I stayed at the unique section and was assigned a butler ( Wendy Guerrero ) the best 👍👍👍 he was very friendly and helpful throughout my stay. Overall we had an amazing stay at Lopesan.

2024 年 2 月に 5 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 3 月 10 日)

Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking, we are glad to receive your excellent comment towards the service provided by our staff. We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

6/10 (普通)

Brian、Lafayette

家族旅行

2024 年 3 月 8 日

良かった点 : 清潔度、施設のコンディションと設備

Property is very luxurious and clean. Customer service and food were hit & miss, disappointing for that level of a resort.

2024 年 2 月に 6 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 3 月 8 日)

Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change the misperception you have of some of our services. Kind regards,

8/10 (良い)

Joann

カップルで旅行, 家族旅行

2024 年 3 月 5 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

It was a very nice property. I wasn't able to contact my "butler" the entire trip, which would have made it go more smoothly. Housekeeping was very clean but they failed to provide towels and coffee supplies. We had to flag them down or leave notes for them.

2024 年 2 月に 5 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 3 月 6 日)

Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking.We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

10/10 (非常に良い)

Jose m Quiñones、Carolina

グループ旅行

2024 年 3 月 3 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Excellent place!

2024 年 2 月に 2 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 3 月 4 日)

Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 (非常に良い)

Alba

2024 年 3 月 2 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 3 月 4 日)

Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

8/10 (良い)

nicole

2024 年 2 月 28 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Amazing property fantastic beach. The food was good it was just unfortunate. We could not get reservations at a few of the places, and unfortunately the ones that we could get reservations at we could not get them until late at night. The buffets were very hit or miss. It was a gorgeous property nice rooms some of the downside to the rooms were only one of the outlets walked in the whole room. The odor of must was so bad and unfortunately, our cleaning staff never came in until late at night. They never knocked and just entered most of the time we were napping, or getting into the shower, and they never waited to hear an answer. There is no door hangers to put on to tell staff to not enter.

2024 年 2 月に 6 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 3 月 1 日)

Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking.We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

8/10 (良い)

Jeonghwan

2024 年 2 月 28 日

良かった点 : 清潔度

2024 年 2 月に 5 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 3 月 1 日)

Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

6/10 (普通)

宿泊されたお客様

家族旅行

2024 年 2 月 26 日

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

気になった点 : スタッフとサービス

2024 年 2 月に 9 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 2 月 26 日)

Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change the misperception you have of some of our services. Kind regards,

8/10 (良い)

Alexander、Helsingborg

2024 年 2 月 26 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2024 年 2 月に 9 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 2 月 27 日)

Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

8/10 (良い)

William

カップルで旅行

2024 年 2 月 25 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Property itself beautiful. Beautiful beach (only small negative were the boats). Main pool beautiful but no swim up bar and water a little a cold for my liking. Also unique and adults only pool we’re too small really not worth it. Food was generally really good. Steakhouse and the unique grill by the beach was amazing. What I didn’t like was the breakfast buffet and American valley food. Drinks were generally pretty good. Service was hit or miss. Butler was amazing (did pretty much whatever we asked including booking our ride to the airport, suprise champagne for my birthday, and a bottle of red and white on our request. Check in sucked didn’t give us our welcome drinks and generally the servers are few and far between at the beach and pool. Overall great resort but could use improvement in certain areas

2024 年 2 月に 3 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 2 月 25 日)

Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking.We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

10/10 (非常に良い)

Luis

カップルで旅行, 家族旅行, グループ旅行

2024 年 2 月 25 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

The Property was just stunning…the service was one of a kind, to include exceptional nightlife activities that are just unique, and classy. Live shows were spectacular. Truly amazing place to vacation.

2024 年 2 月に 2 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 2 月 25 日)

Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate that you have taken the time to share your experiences with us, in addition to this we are glad that the hotel met your expectations and that you enjoyed the service of our team.We hope to welcome you back to our paradise. Kind regards,

10/10 (非常に良い)

Jessica

2024 年 2 月 23 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2024 年 2 月に 6 泊滞在

Lopesan Costa Bávaroからの返信 (投稿日 : 2024 年 2 月 24 日)

Dear guest, Thousands of travelers stay with us every year, but we are still as happy as the first day when a client lets us know that their stay at the hotel was satisfactory. We would like to thank him for the trust he has placed in us. We hope that he still has corners of the Dominican Republic to discover and that he does it with us again. He receives a cordial greeting

10/10 (非常に良い)

Marko

2024 年 2 月 22 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Excellent

2024 年 2 月に 5 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 2 月 23 日)

Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

6/10 (普通)

Rimple

2024 年 2 月 21 日

良かった点 : 清潔度、施設のコンディションと設備

気になった点 : スタッフとサービス

2024 年 2 月に 4 泊滞在

Lopesan Costa Bavaroからの返信 (投稿日 : 2024 年 2 月 23 日)

Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change the misperception you have of some of our services. Kind regards,

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