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Puerto Azul

2.0 star property
Hotel in Puerto de la Cruz with a 24-hour front desk

Choose dates to view prices

Puerto Azul's seafront location is perfect for families, featuring a playground, arcade room, and library. Enjoy in-room WiFi and helpful front desk staff who can guide you to Plaza del Charco or the popular Lago Martianez Swimming Pools nearby.

Reviews

7.0 out of 10
Good

Popular amenities

  • Laundry
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double or Twin Room, Balcony

Double or Twin Room, Balcony | In-room safe, desk, iron/ironing board, free WiFi

Double or Twin Room, Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double or Twin Room

Economy Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Economy Double or Twin Room

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, Terrace

Highlights

Terrace
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room | In-room safe, desk, iron/ironing board, free WiFi

Classic Single Room

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Desk
  • Sleeps 1
  • 1 Twin Bed
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About the neighborhood

Map
38400, Canary Islands, Puerto de la Cruz, Calle del Lomo, 24

What's nearby

  • Plaza del Charco - 3 min walk - 0.3 km
  • Taoro Park - 12 min walk - 1.0 km
  • Loro Park - 19 min walk - 1.6 km
  • La Paz Lookout - 20 min walk - 1.6 km
  • Lago Martianez Swimming Pools - 10 min drive - 1.9 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 35 min drive

Restaurants

  • ‪Cafeteria Zumeria Mango - ‬3 min walk
  • ‪Mokita Foodiexperience - ‬2 min walk
  • ‪Restaurante El Pescador - ‬3 min walk
  • ‪Restaurante El Bajío - ‬1 min walk
  • ‪Slow Coffee Tenerife - ‬3 min walk

About this property

Puerto Azul

Hotel by the sea
You can look forward to a terrace, an arcade/game room, and a library at Puerto Azul. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.
You'll also enjoy perks such as:
  • Limo/town car service, continental breakfast (surcharge), and express check-out
  • Express check-in, an elevator, and a TV in the lobby
  • Luggage storage, free newspapers, and smoke-free premises
Room features
All guestrooms at Puerto Azul feature thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and tubs or showers
  • TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Similar properties

View from property

Hotel Puerto Azul

  • Spa
  • Pet friendly
  • Free WiFi
  • Breakfast available
9.4 out of 10, Exceptional, 42 reviews
Hotel Puerto Azul

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: EUR 5 for adults and EUR 5 for children

Things to do

  • Arcade/game room
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1972
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 132 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 5 for adults and EUR 5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number H38-40158

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Azul Hotel
Azul Puerto
Hotel Puerto Azul
Hotel Puerto Azul Puerto de la Cruz
Puerto Azul Hotel
Puerto Azul Puerto de la Cruz
Puerto Azul Hotel
Hotel Puerto Azul
Puerto Azul Puerto de la Cruz
Puerto Azul Hotel Puerto de la Cruz

Frequently asked questions

Is Puerto Azul pet-friendly?

Yes, Puerto Azul allows cats and dogs with a maximum weight of up to 132 lbs per pet. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Puerto Azul?

Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Puerto Azul?

Check-out is at noon.

Where is Puerto Azul located?

Located in the heart of Puerto de la Cruz, this hotel is within a 5-minute walk of Puerto de la Cruz Archaeological Museum, Plaza del Charco, and Playa del Muelle. Dock of Puerto de la Cruz and Eduardo Westerdahl Museum of Contemporary Art are also within 5 minutes.

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Reviews

Puerto Azul Reviews

7.0

Good

7.4

Cleanliness

9.2

Location

8.6

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 2 out of 29 reviews
Rating 8 - Good. 13 out of 29 reviews
Rating 6 - Okay. 11 out of 29 reviews
Rating 4 - Poor. 3 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Ok

This hotel is ok but pretty worn out. I talked with the owner and he is getting ready to shut down for a total remodel. It was ok for the price and the rooftop terrace has some great views. Most of the front desk staff speaks English..
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situado. Habitaciones arregladas y limpias
Stayed 2 nights in Jul 2019

8/10 Good

Cilla

Liked: Cleanliness, staff & service, room comfort

Basic, good location and value for money.

Very basic hotel which gave me quite a shock on arrival. However the room was sparce but clean. The staff were very obliging and nothing was too much trouble for them. Breakfast was continental but sufficient. Location was perfect for beach and old town, lots of bars and restaurants nearby. The only downside there was no TV in the room but there was a tv lounge with programmes in many languages.
Stayed 2 nights in Feb 2019

8/10 Good

Alex, Bournemouth

Liked: Cleanliness, staff & service, room comfort

Great value hotel, excellent location to explore

Considering the price I was pleasantly surprised. I stayed in 3 hotels during my stay (busy time due to carnival) and this was better than hotels 3 times the price when it came to maintainance, cleanliness and WiFi coverage (which was free). The reception staff were fantastically helpful and courteous. Ok so the breakfast was basic but being in the town center there are many places to go and eat breakfast. I will definitely stay again

6/10 Okay

@awoodvine

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Simple, clean hotel in a great location.

Room was small and adequate. Shower was powerful and hot. Bed comfortable. The hotel is in a quiet area away from traffic so I could have my window open at night without hearing any noise from outside. I needed an iron and the hotel provided me with one to use.

4/10 Poor

Mojdeh, Fredrikstad

Disliked: Cleanliness, property conditions & facilities, room comfort

Ikke igjen

Personale i resepsjonen var fantastiske alle sammen. Men resten av stedet av ikke mye å skyte av. Små rom, døra til badet gikk ikke av å lukke igjen! Vi måtte spørre om å bytte håndklær i resepsjonen istedetfor at de ble byttet av rengjørings bemanningen. VEldig lytt, man hører at naboen gjør! Jeg ville nok ikke valgt det hotellet som første valg igjen! Eneste fordelen med hotellet var vel hvor den ligger i forhold til alt annet! Veldig sentralt!

6/10 Okay

Verified traveler

Disliked: Cleanliness

Zentrale Lage, landestypisches Flair

Lage mit großer Auswahl an Lokalen, kleine niedlichen Gassen zum Schauen, man ist im Urlaub in einem anderen Land. Schnell zu Fuß alles zu erreichen.

6/10 Okay

alessio, milano

Liked: Staff & service
Disliked: Room comfort

Albergo vicino al centro storico

L'albergo si trova alle spalle di una parallela che costeggia l'oceano. È un due stelle e non ci si può aspettare molto ma il personale è molto gentile e disponibile come quasi il resto degli isolani a differenza del quasi resto degli italiani. Per il tipo di viaggio che ho fatto è andato piu che bene. Ma devo ringraziare una cara operatrice di Expedia che lo ha trovato per me in base alle mie esigenze...a loro va l'eccellenza...da ora in poi tutti i prossimi viaggi saranno insieme a loro . grazie

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

sehr einfaches Hotel in guter Lage

Insgesamt Schulnote 4+. Sehr freundliches Personal und preisgünstig. WLAN und Safe im Preis inbegriffen. Wände leider so dünn, dass man nachts z.B. die Nachbarn schnarchen hört oder aufs Klo gehen hört. Ausstattung des Zimmers spartanisch. Keine Seife oder Duschzeug im Bad, aber Bett sauber und bequem. Fenster im Bad ließ sich nicht schließen und Steckdose im Zimmer war abenteuerlich lose. Für zwei Sterne fand ich das ok. Mehr Sterne hat das Hotel im jetztigen Zustand aber definitiv nicht verdient. Schade, eigentlich könnte man da mehr drauß machen.

4/10 Poor

Gary, Manchester, UK

Disliked: Property conditions & facilities, room comfort

Hmmm....

Great location, staff were friendly enough but the hotel is more of a hostel than a hotel. Very tired and dark. I had a dreadful dark room with a metal camp bed. I believe all the beds are the same and they are so noisy that as soon as you move in the night the noise wakes you up. Only half of the light bulbs worked. I never ate in the hotel so can"t judge the food but you are surrounded by great restaurants and cafes and really are spoiled for choice. I don't like to give negative comments and I suppose it's my own fault for being a little tight and thinking I had found a bargain.. in hindsight I wish I had paid a hundred or so pounds more and got somewhere more upmarket. I would add that I was a single traveler and so probably got the crappiest room in the hotel. A fellow single guest said that other rooms she had seen into were better than ours! The rooms were cleaned everyday and the maid did a good job. The resort is quite pretty and great for shopping but there isn't much to do for younger people. Kind of reminded me of Bournemouth with sun except they are all middle aged or old Spanish people taking their hols there.

8/10 Good

Baldock, Scotland, UK

Liked: Staff & service, property conditions & facilities

Nice if you want basic accommodation 5 star staff

Very nice staff would return no problems at all the rooms are standard but the staff are very good and very central :)

6/10 Okay

maurizio, Aosta,Italia

Liked: Cleanliness, staff & service

hotel per giovani

Ottima posizione della struttura, in pieno centro a Puerto de la Cruz. Le camere non sono certo il massimo: piccole e mal tenute. Buona sistemazione per giovani che non hanno bisogno di particolari comfort.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

entrada.

pongo un 4 en estado o mantenimiento solo por la entrada,no me parecio la entrada de un hotel,pero del resto muy me fui muy satisfecha muchas grasias y asta la proccima chao.

8/10 Good

maurizio, Aosta,Italia

Liked: Cleanliness, staff & service

buona sistemazione

Strutture e camere non sono dotate di grandi confort. L'hotel non è adatto ad una clientela esigente, bisogna adattarsi, ma la posizione in pieno centro a Puerto de la Cruz ne fa un ottimo luogo di soggiorno, accogliente e informale. Non adatto a famiglie. Ottimo per giovani.

8/10 Good

Renate, Ingolstadt, D

Liked: Cleanliness, staff & service, property conditions & facilities

Sehr zu empfehlen!

Eine perfekte Lage sowohl zum Busbahnhof als auch zum Strand bzw. ins Zentrum mit allen Einkaufs- und Einkehrmöglichkeiten sowie das Personal des Hotels sprechen sehr dafür, sich dort einzuquartieren. Die Einzelzimmer sind etwas klein, jedoch ausreichend mit eigenem Bad! Es gibt aber auch wunderbare Doppelzimmer, zum Teil mit Balkon! Die Dachterasse mit Blick auf den Teide fand ich ebenfalls sehr gut! Preis-/Leistungsverhältnis ist mehr als perfekt!

6/10 Okay

Conny, Zillertal, Austria

Liked: Cleanliness

Hotel Puerto Azul Tenerife

Great location - pretty pedestrian street, very close to all the action in town, waterfront, bars, resto's, shops. Quiet at night. Room service is good and cleans well. Reception is friendly and very helpful. Room is clean, no frills - no luxus, my bed is a bit uncomfortable on one side! But the room has all I need. All in all a good base in town. For those who prefer to spend less on accomodation and more on activities/sights etc, a good place. Not for those who spend thier holiday in the hotel room! I reccommend this for those who need no luxury, and I would stay here again! :)

8/10 Good

francesca (roma)

Disliked: Cleanliness, property conditions & facilities, room comfort

hotel puerto azul a puerto de cruz

l'hotel si trova in un'ottima posizione a due passi dalla plaza del charco ed è molto vicino alla stazione degli autobus. da qui si può raggiungere a piedi il lago Martiànez e il Loro Parque (anche se è un pò più lontano del lago Martiànez) , per il resto è una struttura abbastanza curata ma visto quanto costa il soggiorno non vi aspettate un hotel di lusso. io lo consiglio soprattutto per la comodità della posizione.

6/10 Okay

Danielle, France

Disliked: Property conditions & facilities, room comfort

Puerto Azul

Situé en zone pietonne il est proche de nombreux petits restaurants, quelques inconvénients du au bruit en fin de semaine musique, fetards.. L'accueil est sympatique, dommage que le petit dejeuner ne soit pas inclus dans le prix, inconvnient car l'hotel n'accepte pas la carte bleue.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Puerto Azul review

Very pleasant stay at Azul. Perfect location with transport, restaurants, sea etc within easy reach. Fabulous staff. Would be bettered with more comfortable beds. Rooms at top with balcony peferred to those lower inward facing ones which are dark and noisy! Recommended!

8/10 Good

Nicolas, Normandie, France

Liked: Cleanliness, staff & service, property conditions & facilities

calme, en plein centre historique de Puerto de la Cruz (zone piétone)

hôtel sympathique, calme, personnel très serviable, hôtel très propre. Devrait sans doute faire un petit effort pour le blanc...

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 6 nights in Jun 2019

6/10 Okay

Daniil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019