セーフティボックス (室内)、アイロン / アイロン台、WiFi (無料)、ベッドシーツ

ザ タイズの口コミ

3.5 out of 5
ザ タイズ
Princess Dr, Providenciales, Caicos Islands

口コミ

9.2

とても素晴らしい

評価 10 - 112 件の口コミ中 79 件が非常に良い" "
評価 8 - 112 件の口コミ中 22 件が良い" "
評価 6 - 112 件の口コミ中 4 件が普通" "
評価 4 - 112 件の口コミ中 5 件が不満" "
評価 2 - 112 件の口コミ中 2 件が非常に不満" "

9.2/10

清潔度

9.4/10

スタッフとサービス

8.6/10

設備とサービス

9.2/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Joanne

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were excellent and very welcoming. The location is great eventhough it’s not a beachfront property. We had kitchen and laundry amenities which worked perfectly for us. Would recommend this hotel.
2024 年 5 月に 4 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 13 日)
Hi Joanne,Thank you for your kind words. We look forward to having you back at the Tides.

10/10 (非常に良い)

Vanessa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We could not have asked for a better stay! The location was excellent and so close to the beach. The room was spacious and had a great kitchen to cook meals. The property also had bikes to travel to the grocery store, which was awesome to have. We highly recommend this hotel.
2024 年 5 月に 3 泊滞在
Susie, Reservations Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Hi Vanessa,Thank you for the kind words. We look forward to having you back at The Tides on your next adventure.

10/10 (非常に良い)

Fabiola

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Susie, Reservations Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
We're thrilled to hear that you enjoyed your stay with us Fabiola, and that you loved our updated property. We take pride in our prime location, cleanliness, and helpful staff. We can't wait to welcome you back for another wonderful stay!

10/10 (非常に良い)

Jasmine

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had an amazing time at the tides!
2024 年 4 月に 1 泊滞在
Susie, Reservations Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
We're thrilled to hear that you enjoyed your stay with us Jasmine, and that you loved our updated property. We take pride in our prime location, cleanliness, and helpful staff. We enjoyed your company as well! We can't wait to welcome you back for another wonderful stay!

10/10 (非常に良い)

Brittany

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the pool and set-up of the rooms!
2024 年 4 月に 1 泊滞在
Susie, Reservations Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
We're thrilled to hear that you enjoyed your stay with us Brittany, and that you loved our updated property. We take pride in our prime location, cleanliness, and helpful staff. We can't wait to welcome you back for another wonderful stay!

10/10 (非常に良い)

Keleka

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
amazing
2024 年 3 月に 5 泊滞在
Susie, Reservations Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
We're thrilled to hear that you enjoyed your stay with us , and that you loved our updated property. We take pride in our prime location, cleanliness, and helpful staff. We can't wait to welcome you back for another wonderful stay!

2/10 (非常に不満)

Ilda

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 9 泊滞在

10/10 (非常に良い)

Kristen

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was absolutely amazing, especially Brenda. She was so nice and accommodating as this was a solo trip. The room was 10/10, so clean and the bed was very comfortable. Will definitely stay here again !
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Sy-Oubon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 7 泊滞在
Susie, Reservations Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
We're thrilled to hear that you enjoyed your stay with us, and that you loved our updated property. We take pride in our prime location, cleanliness, and helpful staff. We can't wait to welcome you back for another wonderful stay!

4/10 (不満)

Deborah Jane

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Don’t stay here! Does not look like the internet pictures. Very poorly equipped kitchen, old coffeemaker, no kettle, no mixing bowls or salad bowls, no measuring cups or spoons, no kitchen drying towel or hand towel, dirty kitchen, dirty bathroom, poor housecleaning service, pool was dirty until the last day. Not like the pictures online, sliding patio doors were missing locks, no patio security, safe was not great. Beach chairs were very limited. Plus sides: beach was great, good dining in close by Grace Bay.
2024 年 4 月に 6 泊滞在

10/10 (非常に良い)

Astrid

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
Susie, Reservations Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
We're thrilled to hear that you enjoyed your stay with us Astrid, and that you loved our updated property. We take pride in our prime location, cleanliness, and helpful staff. We can't wait to welcome you back for another wonderful stay!

8/10 (良い)

Dulani

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and updated . One bedroom and one den was spacious with two full bathrooms . Full Kitchen was nice . There was a wrap around balcony with fans with lights we could sit and have meals. Brenda at checkin/ front desk was awesome . Need more dishes/salad bowls etc. About 20 mins walk or 5 min drive to Gracebay gourmet or salt mills plaza area. Hemingways short walk . Beach was less than 5 mins with beach chairs and umbrellas . The water pressure did vary at different times to completely stopping about twice for a short time . Not sure if it was out of the property’s control or not . The washer and dryer was convenient with detergent provided. Overall a good budget friendly place .
2024 年 3 月に 5 泊滞在
Management からの返信 (投稿日 : 2024 年 4 月 4 日)
Hi,,Thank you for your review. We are glad you had a good time. Thank you for your feedback on the water pressure. This seems to be an on going issue on the island. We try hard to accommodate the guest as we can. We hope to see you soon

8/10 (良い)

Ashley

2024 年 3 月に 1 泊滞在
Susie, Reservations Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
We're thrilled to hear that you enjoyed your stay with us Ashley, and that you loved our updated property. We take pride in our prime location, cleanliness, and helpful staff. We can't wait to welcome you back for another wonderful stay!

10/10 (非常に良い)

Renata

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Property is new and location is very good. Highly recommend
2024 年 3 月に 5 泊滞在
Management からの返信 (投稿日 : 2024 年 4 月 4 日)
Hi Renata,Thank you for the great review. We enjoyed having you with us. We hope to see you soon!

10/10 (非常に良い)

Cristina G

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Nice , beautiful and quite I will definitely return there !
2024 年 3 月に 4 泊滞在
Susie, Reservations Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Hi Cristina,Thank you for the great review. We hope to see you on your next adventure!

10/10 (非常に良い)

Tracy Louise

カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
The staff was amazing, very helpful, knowledgeable, and very friendly! The place was clean, it was private, pool was perfect. It was very close to everything!! We will definitely be back!
2024 年 3 月に 4 泊滞在
Susie, Reservations Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Hi Tracy,Thank you for the great review. We loved having you with us. Thank you for the kind words to our staff I will share this with them! Can't wait to see you on your next adventure!

10/10 (非常に良い)

Natalie Diana

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rent a car, you won’t regret it. Check out the whole island, so many beaches.
2024 年 2 月に 8 泊滞在
Warm Regards, Susie からの返信 (投稿日 : 2024 年 4 月 4 日)
Hi Natalie,Thank you for the great review. It was our pleasure having you with us. Hope to see you again on your next adventure.

8/10 (良い)

kenneth

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to the beach Only recommendation is that the sliding door to the pool needs to have a better lock for better security
2024 年 2 月に 7 泊滞在
Management からの返信 (投稿日 : 2024 年 4 月 4 日)
Hi,Thank you for your valued feed back. It was our honor having you with us. We try very hard to listen to our guest feedback. We have new locks coming in for the sliding doors.

8/10 (良い)

Alexandru

家族旅行
良かった点 : 清潔度、スタッフとサービス
Fourth floor no water pressure Plumbing leaky under sink Some basic Kitchen utensils missing Other than that we enjoyed the stay
2024 年 2 月に 7 泊滞在
Susie, Reservations Managerからの返信 (投稿日 : 2024 年 2 月 27 日)
Thank you for your great review! We're pleased you were happy with your room and amenities. Your security and comfort are our priorities. We appreciate your recommendations and hope to welcome you back soon for another enjoyable stay.

10/10 (非常に良い)

Brandi

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 7 泊滞在
Susie, Reservations Managerからの返信 (投稿日 : 2024 年 2 月 27 日)
Thank you for taking the time to share your review, Brandi. We appreciate the 10 out of 10 rating, and we look forward to hosting you again.

4/10 (不満)

Nicole

グループ旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
It’s great if you are ok paying $1200 per night for your water to not work if people are using it below you and with half the lightbulbs in the master bathroom being burned out so you can barely see. The only three lightbulbs outside our door, lighting up our entryway were also burned out…making it difficult to see our doorknob/keyhole at night. I asked maintenance 4 times in 3 days to come up to our penthouse suite to change the bathroom ones. We were told they’d come. They continually did not…and I’m sure they never planned on it, and those lights will never get fixed. The last night, we didn’t sleep at all. The whole wall facing the water is sliding glass doors. Great, in theory…but not if they’re so cheap that they don’t sit on actual tracks and properly close or seal. On a windy night, it sounds like a perpetual tornado. We had the doors all closed, but the curtains inside were blowing around like they were open. This building was apparently built in 2022, which totally surprised me. It’s like it was build using legos! Building inspectors are clearly not a thing there. It’s sad, because the finishes are beautiful and the location is great. It’s just when you want to use anything…toilets, doors, kitchen sink, lights etc…you realize that looks can be deceiving.
2024 年 1 月に 3 泊滞在
Management からの返信 (投稿日 : 2024 年 3 月 1 日)
Thank you for your feedback. We investigated the light bulbs when it was first brought to our attention and confirmed none of them required replacement. What we have in our Guest History files is that you had requested additional lighting. Regarding the sliding doors, we are planning door replacements for this unit over the summer as part of routine maintenance. We take all feedback seriously to ensure a comfortable stay for all our guests. We're pleased you enjoyed our location and best wishes for your future travels.Warm Regards,Management

10/10 (非常に良い)

Vera

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was our first time in Turks and Caicos and we are so glad that we stayed at the Tides!! The staff in the reception was so pleasant, helpful and always checking if we needed anything. The guys that took our chairs and umbrellas to the beach every day were the best! We will definitely go back to Tides on our next trip !! The location was perfect!! Thank you for the wonderful time!! If I was to suggest something to better this place it would be to have accessibility to a BBQ grill. It would make our home meals so much easier.
2023 年 12 月に 5 泊滞在
Susie, Reservations Managerからの返信 (投稿日 : 2024 年 2 月 27 日)
Thank you for choosing to stay with us at The Tides during your first visit to Turks and Caicos! We're delighted to hear you enjoyed our attentive staff and convenient location. Your feedback about the BBQ grill is appreciated and will be taken into consideration for future improvements. We look forward to welcoming you back for another wonderful stay!

6/10 (普通)

Meir

家族旅行
良かった点 : 清潔度、スタッフとサービス
Overall would recommend. It’s a solid suite and the location is great.
2024 年 1 月に 4 泊滞在
Susie, Reservations Managerからの返信 (投稿日 : 2024 年 2 月 27 日)
Thank you for recommending us! We're glad you enjoyed your stay and our central location. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 (非常に良い)

Leila

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect Place!
Beautiful boutique hotel right next to the beach and only a few minutes drive to restaurants, groceries and shopping. It’s a quiet block and there is a restaurant next door. They have nice chairs on the beach and provide towels. The property itself does not have a restaurant. The room we had was huge, it had a big balcony and nice kitchen. Everything is almost brand new and the rooms come with a washer/dryer and they give you 1 pod for a load of laundry. They give you a few dishwasher pods as well. The kitchen comes with a nespresso machine and pods, tea, coffee machine, and toaster. Very convenient. I would definitely recommend this hotel. If you want a great coffee, I recommend driving to Lemon 2 Go, it’s 5 min away. We also had a great dinner at the Mango Reef restaurant one night.
2024 年 1 月に 1 泊滞在
Susie, Reservations Managerからの返信 (投稿日 : 2024 年 2 月 27 日)
Thank you for the excellent rating, Leila! Your recommendation means a lot to us. Our central location near great dining experiences and cafes is one of the great features of the resort, so we are glad you were able to take advantage of that. We hope to welcome you back soon for another wonderful stay!

8/10 (良い)

Giovania socorro

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
Susie, Reservations Managerからの返信 (投稿日 : 2024 年 2 月 27 日)
We appreciate your rating, Victoria. If you have any concerns, please don't hesitate to share them. We value all feedback and are committed to addressing any issues to the best of our ability.

10/10 (非常に良い)

Nicole

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a great property with nice facilities. The beach is beautiful and only a 2 minute walk. The staff is very kind and attentive
2024 年 1 月に 3 泊滞在
Susie, Reservations Managerからの返信 (投稿日 : 2024 年 2 月 27 日)
Thank you for your kind words! We're thrilled you enjoyed our property, facilities, and beautiful beach. Our staff takes pride in providing attentive service, and we're delighted to hear they made your stay memorable. We look forward to welcoming you back for another great experience!

10/10 (非常に良い)

Preston

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a great stay at The Tides. It’s a 2 minute walk to the beach and short walk to the Thursday Night Fish Fry. Staff was friendly and responsive as well. I highly recommend The Tides!
2024 年 1 月に 3 泊滞在
Susie, Reservations Managerからの返信 (投稿日 : 2024 年 2 月 27 日)
Thank you for recommending The Tides! We're delighted you enjoyed our convenient location, friendly staff, and proximity to the Thursday Night Fish Fry. Your kind words mean a lot to us. We look forward to welcoming you back for another great stay soon!

8/10 (良い)

Amatullah

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
2023 年 12 月に 3 泊滞在
Susie, Reservations Managerからの返信 (投稿日 : 2024 年 2 月 27 日)
Thank you for your feedback! We're pleased to hear that everything met your expectations. If you have any specific comments or suggestions for improvement, please feel free to share them.

10/10 (非常に良い)

Jessica

良かった点 : スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 5 泊滞在
Susie, Reservations Managerからの返信 (投稿日 : 2024 年 2 月 27 日)
Thanks, Jessica, it's great to hear that everything met your expectations. If you have any specific comments or ideas for how we can enhance your future visits, please share them with us! We hope to see you again.

10/10 (非常に良い)

Anne、Richmond

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were very impressed with the hotel. The rooms are very spacious, clean, and well appointed. Plus they have a lot of nice extra touches - like water bottles next to the bed and in the frig.
Susie, Reservations Managerからの返信 (投稿日 : 2024 年 2 月 27 日)
Hi Anne,Thank you for the kind review. We look forward to having you with us again on your next visit

10/10 (非常に良い)

nilesh

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean spacious unit with great location to the beach
2023 年 11 月に 7 泊滞在
Susie, Reservations Managerからの返信 (投稿日 : 2024 年 2 月 27 日)
Hi Nilesh,Thank you for the great review. We look forward to having you with us on your next adventure.

10/10 (非常に良い)

Geoff

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location and very clean.
2023 年 11 月に 1 泊滞在
Susie, Reservations Managerからの返信 (投稿日 : 2024 年 2 月 27 日)
Hi Geoff,Thank you for the great review. We look forward to seeing you again on your next adventure.

10/10 (非常に良い)

Rebekah

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location is excellent. Easy access to beach and to the best restaurants. We loved that they supplied everything - laundry soap, water bottles, golf cart transport in case you didn't want to walk etc... the layout of the room was amazing! Since we stayed here at the end of our trip. I appreciated having a washer and dryer to clean our clothes before we headed home. Would definitely recommend this hotel.
2023 年 11 月に 2 泊滞在
Susie, Reservations Managerからの返信 (投稿日 : 2024 年 2 月 27 日)
Hi Rebekah,Thank you for the awesome review. We hope to see you again on your next adventure

10/10 (非常に良い)

Catherine

2023 年 11 月に 7 泊滞在
Susie, Reservations Managerからの返信 (投稿日 : 2024 年 2 月 27 日)
Hi Catherine,Thank you for the great review. We hope to see you soon!

10/10 (非常に良い)

Kamry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Walk out balcony to the pool! Very spacious room!
2023 年 11 月に 4 泊滞在
Reservation Managerからの返信 (投稿日 : 2023 年 11 月 16 日)
Thank you for your kind review. It was our honor having you with us. We can not wait to have you back with your on your next adventure. Warm Regards,Susie

10/10 (非常に良い)

Ann

2023 年 11 月に 1 泊滞在
Susie, Reservations Managerからの返信 (投稿日 : 2024 年 2 月 27 日)
Hi Ann,Thank you for the great review. I look forward to seeing you on your next visit!

10/10 (非常に良い)

Sara

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 7 泊滞在
Reservation Managerからの返信 (投稿日 : 2023 年 11 月 16 日)
Thank you for your kind review. It was our honor having you with us. We can not wait to have you back on your next adventureWarm Regards,SusieReservations Manager

8/10 (良い)

Michele

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Tides will definitely be my Turks stay, loved the staff and the beach is super close. The rooms are big and I had a great view
2023 年 10 月に 4 泊滞在
Reservation Managerからの返信 (投稿日 : 2023 年 10 月 26 日)
Hi Michele, Thank you for the kind words. It was our honor having you with us. We would love to have you back with us on your next visit. Can't wait to hear from you again.Warm Regards,Susie

10/10 (非常に良い)

Marina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Super private area and private beach. Needed a place to spend two days with my family before moving to an all inclusive resort and we were soooo satisfied. Loved how quiet and private everything was. No food on site but if you rent a car, it’s an excellent location to many restaurants and coffee shops
2023 年 10 月に 2 泊滞在
Reservation Managerからの返信 (投稿日 : 2023 年 10 月 14 日)
Thank you for the kind words. It was our honor having you and your family with us. We hope you enjoy your time on the island. We can't wait to see you on your next adventure.Warm Regards,Susie

10/10 (非常に良い)

alicia

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was nice and clean and cost efficient. The only thing that I could say about the room is that the AC wasn’t working that well, but besides that it was a great property very close to the beach and a local restaurant by beside it.
2023 年 10 月に 2 泊滞在
Reservation Managerからの返信 (投稿日 : 2023 年 10 月 10 日)
Thank you for the kind words. Thank you for letting us know about the AC unit not measuring up to our standards for our guest. We hope to see you again on your next adventures to the Turks and CaicosWarm Regards,Susie

8/10 (良い)

diana、Newtown

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was a round the corner from the beach. Loved the complementary beach chairs/umbrellas. The pool area was large and clean. Staff was very friendly. Did not like that at times housekeeping made only the master bed and not the sofa bed and the adjoining den room. The den room needs some other furniture than a sofa bed. Some viewers said the area was walkable, but I will have to disagree. We love to walk everywhere we stay, but anything nearby is 10-15 min walk in oppressive heat and little lighting. Complementary bikes were a plus. The restaurant next door had good food. Spent most days dining there for breakfast/lunch. Everything was expensive, as expected for an island.
2023 年 8 月に 4 泊滞在
Susie, Reservations Managerからの返信 (投稿日 : 2023 年 10 月 6 日)
Hi Diana,Thank you for the kind words. It was our honor having you with us. We always take into consideration all guests worries and value their opinions.We have spoke with housekeeping to insure we continue to give 110% to each guest. Thank you for bringing this to our attention. We look forward to seeing you for your next adventure. Warm Regards, Susie

10/10 (非常に良い)

ebony

2023 年 9 月に 4 泊滞在
Reservation Managerからの返信 (投稿日 : 2023 年 10 月 23 日)
Good day,Thank you for the 5 star rating. It was our honor having you with us. We can not wait to see you again on your next vacation.Warm Regards,Susie

8/10 (良い)

April

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It’s an ok stay if you on a budget. No restaurant or entertainment
2023 年 9 月に 3 泊滞在
Front Deskからの返信 (投稿日 : 2023 年 9 月 16 日)
Hi April,Thank you for your review. Warm Regards,Management

4/10 (不満)

Iris

家族旅行
良かった点 : 清潔度、設備とサービス
気になった点 : 施設のコンディションと設備
We had reserved (and paid for) two one bedroom plus den units, but only one had a den. We think we are due a price adjustment. The smaller unit had the dining table outside, and it was much too warm to use. The air conditioner was not strong enough to keep the bedroom cool. Outside music was audible in the unit. Overall a very disappointing stay.
2023 年 7 月に 1 泊滞在
Reservation Managerからの返信 (投稿日 : 2023 年 7 月 30 日)
Good morning,This review has taken us by surprise. You did reserve 2 1 bedroom pool views with a den, you in fact utilized both dens in each room. So I am a bit confused of why you say one of the rooms did not have a den.We did not receive a complaint that the A.C wasn't blowing cold air, if we would have, we would have had someone in the room checking it for you. We pride ourselves on helping every customer we have. We strive to accommodate every guest we have. If these complaints would have been brought to our attention upon check it we would have gone out of our way to fix the issue. I am truly sorry you did not enjoy your one night stay. Perhaps in the future we can welcome you back and try again. Thank you for staying with us at the Tides. Warm Regards,SusieReservations Managrer

10/10 (非常に良い)

pamela、bronx

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 4 泊滞在
Reservation Managerからの返信 (投稿日 : 2023 年 7 月 8 日)
Thank you for the rating. It was our pleasure having you stay with us. Hope to see you again on your next adventure!Warm Regards,Susie

10/10 (非常に良い)

Karina

2023 年 6 月に 3 泊滞在
Reservation Managerからの返信 (投稿日 : 2023 年 7 月 30 日)
Good day,Thank you for the 5 stars. It was our honor having you stay with us. We can't wait to have you back!Warm Regards,SusieReservations Manager

10/10 (非常に良い)

Samuella Abena

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I loved it here! It was a quite area. The room was clean with a full kitchen, two bedrooms, a washer and dryer and a nice size patio. I was able to see part of the beach from my patio. The staff was pleasant and made sure we were satisfied with our accommodations. I did not take a lot of photos but I have a room tour on my Instagram @empressabena.
2023 年 4 月に 2 泊滞在
Reservation Managerからの返信 (投稿日 : 2023 年 5 月 17 日)
Hi Samuella,Thank you for the kind words.It was our honor having you stay with us at The Tides. We can not wait to see you again on your next visit. Warm Regards,Susie Reservations Manager

10/10 (非常に良い)

Avis

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
After our flight was canceled I immediately contacted the hotel. Susie, the reservations manager was incredible. She quickly offered a solution so that we could enjoy the same number of days as planned. We received a warm reception, fast check-in and escort to our suite by Wayne. The accommodations were great. Clean, spacious and very quiet. The full kitchen was definitely a plus. The amenities (in-suite and poolside) were very nice. Brenda was a God send. She truly made our stay memorable. We also owe the highlights of our time in Turks to her. She patiently orchestrated three fun filled days for us. Which included travel to the other islands, transportation while there, suggestions for attractions, breakfast and lunch. My family and I plan to return to the island and The Tides soon. Thank you Susie, Brenda and Wayne! ❤️
2023 年 4 月に 4 泊滞在
Reservation Managerからの返信 (投稿日 : 2023 年 5 月 6 日)
Good Day,Thank you for the kind words. We strive everyday to treat every guest like family. The moment you stepped into Tides you became part of our family. Thank you for being such a great person. It truly was our honor having you join our family. Until next time! Warm Regards,SusieReservation Manager

10/10 (非常に良い)

Ana

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location
2023 年 4 月に 3 泊滞在
Reservation Managerからの返信 (投稿日 : 2023 年 5 月 5 日)
Thank you for the rating you left us. It was our honor having you stay with us. We hope to see you on your next adventureWarm Regards,SusieReservation Manager

10/10 (非常に良い)

Gina Presetta

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
First of all from the first encounter with Wayne the manager and Samantha and Brittney they go above and beyond to make sure EVERYTHING AND EVERY DETAIL went well. If you stay here you will never want to leave.
2023 年 4 月に 5 泊滞在
Reservation Managerからの返信 (投稿日 : 2023 年 4 月 21 日)
Good Day Gina,Thank you for the kind words. It was our honor having you stay with us at the Tides. As you are aware our guest are the most important part of our day, we strive to to make your stay the best. We can not wait to have you back with us on your next adventure. Warm Regards,SusieReservation Manager