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テラ ノストラ ガーデン ホテルの口コミ

4 out of 5
テラ ノストラ ガーデン ホテル
Rua Padre Jose Jacinto Botelho, 5, Furnas, Povoacao, Azores

口コミ

9.6

最高に素晴らしい

評価 10 - 659 件の口コミ中 526 件が非常に良い" "
評価 8 - 659 件の口コミ中 113 件が良い" "
評価 6 - 659 件の口コミ中 13 件が普通" "
評価 4 - 659 件の口コミ中 5 件が不満" "
評価 2 - 659 件の口コミ中 2 件が非常に不満" "

9.8/10

清潔度

9.6/10

スタッフとサービス

9.6/10

設備とサービス

9.6/10

施設のコンディションと設備

9.8/10

環境への配慮

口コミ

10/10 (非常に良い)

nancy

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was a four star hotel with courteous, attentive staff. Food was excellent. The atmosphere was calming.. We had 24 hour availability of the thermal pool and gardens directly from the back door of the hotel. The public has access from 10 AM to 4 PM only
2024 年 5 月に 1 泊滞在

6/10 (普通)

Dennis

2024 年 4 月に 3 泊滞在

10/10 (非常に良い)

Wen-Chieh、NEW YORK

カップルで旅行, 小さなお子様連れの家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Feels like a real retreat with beautiful grounds and garden -- not to mention the massive geothermal soaking pool. Friendly staff and excellent restaurant, too.
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Molly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在

10/10 (非常に良い)

Kathleen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a unique property in the middle of the Caldieras around Furnas. the hotel itself is elegant, the staff welcoming and the property grounds are extraordinary. There is a thermal pool on the property which many people visit for a dip in the waters, uests have robes and slippers to use since the water discolors clothing due to the iron in the water. There are incredible gardens through which guests can walk for hours. Many tour companies bring visitors to the gardens. This place was a slice of heaven. Bountiful full breakfast was included. Would highly recommend
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

MAYA、akron

家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Upscale property
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Kristin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Terra Nostra Garden Hotel is beautiful, and the service is impeccable. We stayed for three nights, and took full advantage of the access to the gardens and thermal pool, as well as the restaurant. The staff are all so friendly and helpful, and their professionalism really added to our stay. Highly recommend a stay here!
2024 年 3 月に 3 泊滞在

10/10 (非常に良い)

Tom M

2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Donald、West Hartford

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I wouldn’t stay anywhere in Furnas except Terra Nostra Garden Hotel. Outstanding buffet breakfasts and our dinner one night featured incredible presentations, attentive staff, delectable flavors with many options. Beautiful gardens to stroll through. Continuous off hours access to thermal pool…it was magical and so relaxing at 10:30 pm. Caroline at concierge desk was fantastic helping us plan two amazing days.
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Duarte

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 3 泊滞在

10/10 (非常に良い)

Igor、Newton

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在

10/10 (非常に良い)

Jasper

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A remarkable stay. The hotel is very clean, staff is very proffessional, and the 24/7 access to the park is absolutely worth it alone. We were able to enjoy the pool to ourselves later in the evening and in the early morning because of this (may not be the case during peak season, but it will still be more serene than sharing with the public). The breakfast spread was amazing, I was very impressed, and it included many local products which I enjoyed immensely. The hotel is also located in the center of furnas, and we were able to walk around and enjoy the whole town easily by walking.
2024 年 1 月に 1 泊滞在

8/10 (良い)

Ivan

良かった点 : 清潔度、スタッフとサービス
2024 年 1 月に 4 泊滞在

8/10 (良い)

Per

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2024 年 1 月に 3 泊滞在

10/10 (非常に良い)

Jane

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 3 泊滞在
Sofia Grilo からの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Jane,Thank you for the classification given to your experience with us at Terra Nostra Garden Hotel.We hope to have the opportunity to welcome you back in the near future.Best regards,Sofia GriloGuest Experience Manager

10/10 (非常に良い)

Elizabeth

2024 年 1 月に 7 泊滞在

10/10 (非常に良い)

Julio

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Sofia Grilo からの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Julio,Thank you for the classification given to your experience with us at Terra Nostra Garden Hotel.We hope to have the opportunity to welcome you back in the near future.Best regards,Sofia GriloGuest Experience Manager

10/10 (非常に良い)

Anna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful Gardens and thermal pool
This is a very nice art deco hotel located on amazing property. You have the access to the Terra Nostra Gardens and termal pool. Thermal pool is fantastic, but make sure to wear dark coloured swim suit to avoid discolouration. The service was great as well as daily breakfast buffet and a restaurant. I highly recommend Cozido. The only thing we did not like is a lack of coffee maker in the room and a mattress with very high motion transfer. If you sleep in one bed and your partner moves, you will be bouncing side to side. For this reason o recommend booking a room with two beds even as a couple.
2024 年 1 月に 4 泊滞在
Sofia Grilo からの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Anna, On behalf of Terra Nostra Garden Hotel, we would like to thank you for your preference for our hotel and for taking the time to comment on your stay. We are pleased to hear that you enjoyed your experience. We work hard every day to provide the best service and satisfaction, so that our guests feel at home. Once again, we thank you for your preference and we would be delighted to welcome you again. With best regards, Sofia Grilo Guest Experience Manager

10/10 (非常に良い)

Leslie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
Sofia Grilo からの返信 (投稿日 : 2024 年 1 月 13 日)
Dear Leslie,Thank you for the classification given to your experience with us at Terra Nostra Garden Hotel.We hope to have the opportunity to welcome you back in the near future.Best regards,Sofia GriloGuest Experience Manager

8/10 (良い)

Pierre-Alain

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Sofia Grilo からの返信 (投稿日 : 2024 年 1 月 13 日)
Dear Pierre-Alain,Thank you for the classification given to your experience with us at Terra Nostra Garden Hotel.We hope to have the opportunity to welcome you back in the near future.Best regards,Sofia GriloGuest Experience Manager

10/10 (非常に良い)

Ana

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel with incredible pool and gardens. The buffet breakfast was amazing!
2023 年 12 月に 2 泊滞在
Sofia Grilo からの返信 (投稿日 : 2023 年 12 月 16 日)
Dear Ana, On behalf for the Terra Nostra Garden Hotel team, we would like to thank you for taking the time to comment on your experience with us and for your preference. We are happy to hear that you had a wonderful time with us. Thank you for your preference and hope to have the pleasure of welcoming you to our hotel again soon. With best regards, Sofia Grilo Guest Experience Manager

10/10 (非常に良い)

marina

2023 年 11 月に 2 泊滞在
Sofia Grilo からの返信 (投稿日 : 2023 年 11 月 17 日)
Dear Marina,Thank you for the classification given to your experience with us at Terra Nostra Garden Hotel.We hope to have the opportunity to welcome you back in the near future.Best regards,Sofia GriloGuest Experience Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在
Sofia Grilo からの返信 (投稿日 : 2023 年 11 月 17 日)
Dear Guest,Thank you for the classification given to your experience with us at Terra Nostra Garden Hotel.We hope to have the opportunity to welcome you back in the near future.Best regards,Sofia GriloGuest Experience Manager

10/10 (非常に良い)

Lori

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Sofia Grilo からの返信 (投稿日 : 2023 年 11 月 17 日)
Dear Lori,Thank you for the classification given to your experience with us at Terra Nostra Garden Hotel.We hope to have the opportunity to welcome you back in the near future.Best regards,Sofia GriloGuest Experience Manager

10/10 (非常に良い)

Lisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Sofia Grilo からの返信 (投稿日 : 2023 年 11 月 17 日)
Dear Lisa,Thank you for the classification given to your experience with us at Terra Nostra Garden Hotel.We hope to have the opportunity to welcome you back in the near future.Best regards,Sofia GriloGuest Experience Manager

10/10 (非常に良い)

Michaël、VIRY-CHÂTILLON

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Tout est parfait. L’hôtel est situé au cœur de la ville, donc tout est accessible à pied. Architecture art déco superbe, literie excellente, spa extra, sans oublier la possibilité de se baigner dans la source thermale 24h/24. Une expérience inoubliable la nuit, seul au milieu des arbres centenaires du parc. Bref foncez, vous ne serez pas déçus.
2023 年 10 月に 1 泊滞在
Sofia Grilo からの返信 (投稿日 : 2023 年 11 月 17 日)
Dear Michael , On behalf of Terra Nostra Garden Hotel we would like to thank you for your preference as well as for taking the time to make a comment about your recent stay with us. It is a great satisfaction for us to hear that our team and services were able to exceed your expectations. Once again we thank you for your preference and hope to have the pleasure to welcome you back to our hotel unit in the near future. With best regards, Sofia Grilo Guest Experience Manager

10/10 (非常に良い)

Samuel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic stay
We stayed for 4 nights. Everything was great from start to end. Unlimited access to Terra Nostra Park, and thermal pool is included. Indoor pool and Turkish bath very nice. Breakfast is an extensive spread enough to last until dinner. Staff seemed genuinely happy to help you. Visit the thermal pool at night!
2023 年 10 月に 4 泊滞在
Sofia Grilo からの返信 (投稿日 : 2023 年 11 月 17 日)
Dear Samuel, On behalf of Terra Nostra Garden Hotel we would like to thank you for your preference as well as for taking the time to make a comment about your experience with us. It is a great satisfaction for us to hear that our team and services were able to exceed your expectations. Once again we thank you for your preference and hope to have the pleasure to welcome you back to our hotel unit in the near future. With best regards, Sofia Grilo Guest Experience Manager

10/10 (非常に良い)

K

2023 年 10 月に 3 泊滞在
Sofia Grilo からの返信 (投稿日 : 2023 年 11 月 17 日)
Dear Guest,Thank you for the classification given to your experience with us at Terra Nostra Garden Hotel.We hope to have the opportunity to welcome you back in the near future.Best regards,Sofia GriloGuest Experience Manager

10/10 (非常に良い)

andrew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Grounds amazing. Baths look gross but feel great. No sulfur odor and you are alone if you go early or late in the day/ night. Food is not the reason to go to the Azores imo - or the beer. Physical beauty and Terra Nostra an excellent home base
2023 年 10 月に 4 泊滞在
Carolina Torres, Concierge Managerからの返信 (投稿日 : 2023 年 10 月 24 日)
Dear Guest,On behalf of Terra Nostra Garden Hotel, we would like to thank you for your preference and for taking the time to comment on your experience with us. We are delighted to hear that you enjoyed your stay and that our staff and services were able to exceed your expectations.Once again, we thank you for your preference and hope to have the pleasure of welcoming you to our hotel again soon. Best regards

10/10 (非常に良い)

Jennifer

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was the highlight of our weeklong trip
2023 年 10 月に 1 泊滞在
Sofia Grilo からの返信 (投稿日 : 2023 年 10 月 13 日)
Dear Jennifer,Thank you for the classification given to your experience with us at Terra Nostra Garden Hotel.We hope to have the opportunity to welcome you back in the near future.Best regards,Sofia GriloGuest Experience Manager

10/10 (非常に良い)

Anette

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was perfect.
2023 年 10 月に 1 泊滞在
Sofia Grilo からの返信 (投稿日 : 2023 年 10 月 13 日)
Dear Anette,Thank you for the classification given to your experience with us at Terra Nostra Garden Hotel.We hope to have the opportunity to welcome you back in the near future.Best regards,Sofia GriloGuest Experience Manager

10/10 (非常に良い)

Steve

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very pleasantly surprised the moment we turned up at the front door. The hotel may be 4* but it was quite easily on par with a 5* we've stayed at. Breakfasts and dinner were a thoroughly enjoyable experience: no marmalade though, only honey!! We've been to the Gardens before and one of us had been in the Thermal Pool: you cannot help but be impressed with the Pool, especially after the public have left. As of September 2023, works are ongoing at the east end of the Pool, didn't see an expected completion date. Changing rooms, WC etc are at the west end. Thoroughly enjoyable short stay in Furnas.
2023 年 9 月に 2 泊滞在
Sofia Grilo からの返信 (投稿日 : 2023 年 10 月 13 日)
Dear Steve,On behalf of Terra Nostra Garden Hotel we would like to thank you for your preference as well as for taking the time to make a comment about your experience with us. It is a great satisfaction for us to know that we were able to exceed your expectations and that you consider that your stay was thoroughly enjoyable. What a great compliment! Once again, we thank you for your preference and we hope to have the pleasure to welcome you back to our hotel unit in the near future.With best regards,Sofia GriloGuest Experience Manager

10/10 (非常に良い)

Paulo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 3 泊滞在
Sofia Grilo からの返信 (投稿日 : 2023 年 9 月 29 日)
Estimado Paulo,Agradecemos a classificação dada à sua recente experiência no Terra Nostra Garden Hotel. Esperamos ter o prazer de voltar a recebê-lo em breve!Com os melhores cumprimentos,Sofia GriloGuest Experience Manager

10/10 (非常に良い)

Richard

2023 年 9 月に 1 泊滞在
Sofia Grilo からの返信 (投稿日 : 2023 年 11 月 17 日)
Dear Richard,Thank you for the classification given to your experience with us at Terra Nostra Garden Hotel.We hope to have the opportunity to welcome you back in the near future.Best regards,Sofia GriloGuest Experience Manager

10/10 (非常に良い)

Vladimir、Fair Lawn

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing property and location. Fantastic atmosphere. Beautiful botanical garden. We love it so much we want to go back again.
2023 年 8 月に 5 泊滞在
Sofia Grilo からの返信 (投稿日 : 2023 年 9 月 7 日)
Dear Vladimir,Thank you for taking the time to share your recebnt experience with us at Terra Nostra Garden Hotel.We hope to have the opportunity to welcome you back in the near future.Best regards,Sofia GriloGuest Experience Manager

10/10 (非常に良い)

ANDREW

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A beautiful hotel in a beautiful location! The staff was wonderful and helpful. The restaurant and Bar were excellent!
2023 年 8 月に 7 泊滞在
Sofia Grilo からの返信 (投稿日 : 2023 年 9 月 7 日)
Dear Andrew,Thank you for the comment made, regarding your experience with us at Terra Nostra Garden Hotel.We hope to have the opportunity to welcome you back in the near future.Best regards,Sofia GriloGuest Experience Manager

10/10 (非常に良い)

Jose

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very relaxing with great character
2023 年 8 月に 3 泊滞在
Sofia Grilo からの返信 (投稿日 : 2023 年 9 月 1 日)
Dear Jose,Thank you for the comment made regarding your experience with us at Terra Nostra Garden Hotel.We hope to have the opportunity to welcome you back in the near future.Best regards,Sofia GriloGuest Experience Manager

10/10 (非常に良い)

MARISOL

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I love the hotel's location which is surrounded by beautiful nature and its convenience to many area attractions and dining. The service in the restaurants, spa, thermal pool area, front desk is top notch.
2023 年 8 月に 3 泊滞在
Sofia Grilo からの返信 (投稿日 : 2023 年 9 月 1 日)
Dear Marisol,On behalf of Terra Nostra Garden Hotel we would like to thank you for your preference as well as for taking the time to share your experience with us. We are very glad to know that our service was able to exceed your expectations. Once again, we thank you for your preference and we hope to have the pleasure to welcome you back to our hotel unit soon. With best regards, Sofia GriloGuest Experience Manager

10/10 (非常に良い)

Daniel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly staff
2023 年 8 月に 3 泊滞在
Sofia Grilo からの返信 (投稿日 : 2023 年 8 月 8 日)
Dear Daniel, Thank you for your preference for Terra Nostra Garden Hotel, as well as the time you took to share a comment about your recent experience with us. We hope we have the pleasure to welcome you back again in out hotel unit in the near future. With best regards, Sofia Grilo Guest Experience Manager

10/10 (非常に良い)

ami

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect stay
2023 年 7 月に 3 泊滞在
Sofia Grilo からの返信 (投稿日 : 2023 年 7 月 27 日)
Dear Ami, Thank you for your preference for Terra Nostra Garden Hotel.. We are very pleased to know that we were able to meet your expectations. We hope to have the opportunity to welcome you back to our hotel. With best regards, Sofia Grilo Guest Experience Manager

10/10 (非常に良い)

Shawn

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I can’t say enough about this hotel and the botanical gardens attached. The only thing we were missing was a view, but we didn’t need it with all there was to offer outside of your ur room. The room had plenty of space and we loved the choice of pillows. The bed could have been more comfortable/softer. The bathroom was large. The only issue there was that the water somehow ended up leaking out onto the floor outside the tub and saturated the floor towel. The food at the restaurant and at the patio bar was all excellent! We wished we had more time to be able to try out the pina colada, which looked exotic and refreshing. The cheeseburger was the best we’d ever had (and we are not normally huge fans of hamburgers). At the restaurant, we enjoyed the starters that they brought to our table, a lovely glass of red wine, the cozido for two that had lamb (which I thought was excellent). Warning…it was enough to feed at least three people! We didn’t really have room for dessert, but t managed to try the dessert that contained pink pepper ice cream. It was delicious. The staff were very helpful and friendly. The highlight of our stay were the thermal mineral pool and the amazing botanical gardens! It was like being at a theme park. The grounds and variety of plants were phenomenal! This was one of our favorite places we have ever stayed at.
2023 年 7 月に 2 泊滞在
Sofia Grilo からの返信 (投稿日 : 2023 年 7 月 11 日)
Dear Sahwn,Greetings from Terra Nostra Garden Hotel. Our sincere thanks for the beautiful words you use to describe your stay with us. We strive to create unforgettable moments for all our guests and clients, valuing your comments. We hope to have the pleasure to welcome you back to our property in the near future.Yours sincerely, Sofia GriloGuest Experience Manager

10/10 (非常に良い)

Mahlona

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I love that the guests have their own time to enjoy the hot springs. The garden is amazing. Friendly staff makes a difference too!
2023 年 6 月に 2 泊滞在
Sofia Grilo からの返信 (投稿日 : 2023 年 7 月 6 日)
Dear Mahloa, On behalf of Terra Nostra Garden Hotel, we would like to thank you for your preference for our hotel unit, as well as for taking the time to share your experience with us. It is a great satisfaction for us to hear that the hot springs were a factor that marked your stay. We hope we can have the chance to welcome you back again in the near future. Best regards, Sofia Grilo Guest Experience Manager

10/10 (非常に良い)

francis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Très bien
Hôtel parfait, sa piscine thermale accessible uniquement aux clients de l’hôtel avant 10h30 et après 16h30. On y va avec les peignoirs fournis par l’hôtel et bien sûr c’est gratuit pour les résidents. Les meilleurs petit déjeuner de notre circuit de 15 jours. Le restaurant est aussi très bien mais un peu cher pour ce qu’on vous sert, et surtout répétitif quand on reste plusieurs jours. C’est le seul restaurant de Furnas, sinon que des snacks.
2023 年 6 月に 2 泊滞在
Sofia Grilo からの返信 (投稿日 : 2023 年 7 月 6 日)
Dear Francis, On behalf of Terra Nostra Garden Hotel, we would like to thank you for your preference for our hotel unit, as well as for taking the time to share your experience with us. We are very glad to hear that our services exceeded your expectations, specially our breakfast! We hope we can have the chance to welcome you back again in the near future. Best regards, Sofia Grilo Guest Experience Manager

10/10 (非常に良い)

Ashley

家族旅行
A gorgeous property that was a joy to stay at! We had the thermal pools all to ourselves many nights and enjoyed walking around the gardens, listening to the live entertainment, and sitting in our balcony!
2023 年 6 月に 3 泊滞在
Sofia Grilo からの返信 (投稿日 : 2023 年 7 月 6 日)
Dear Ashley, On behalf of Terra Nostra Garden Hotel we would like to thank you for your preference as well as for taking the time to make a comment about your experience. We hope to have the pleasure to welcome you back to our hotel unit in the near future and that you can be able to enjoy our serrvices such as the wellness place. With best regards, Sofia Grilo Guest Experience Manager

10/10 (非常に良い)

Scott

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 6 月に 4 泊滞在
Sofia Grilo からの返信 (投稿日 : 2023 年 7 月 13 日)
Dear Scott,Thank you for the classification given to your experience with us at Terra Nostra Garden Hotel.We hope to have the opportunity to welcome you back in the near future.Best regards,Sofia GriloGuest Experience Manager

10/10 (非常に良い)

Eftihia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 6 月に 3 泊滞在
Sofia Grilo からの返信 (投稿日 : 2023 年 7 月 13 日)
Dear Eftihia,Thank you for the classification given to your experience with us at Terra Nostra Garden Hotel.We hope to have the opportunity to welcome you back in the near future.Best regards,Sofia GriloGuest Experience Manager

10/10 (非常に良い)

gabriela

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Absolutely beautiful and unique resort . Feels like Paradise .Definitely we would like to visit it again.
2023 年 5 月に 2 泊滞在
Sofia Grilo からの返信 (投稿日 : 2023 年 5 月 30 日)
Dear Gabriela, On behalf of Terra Nostra Garden Hotel we would like to thank you for your preference as well as for taking the time to share your experience in our hotel. We hope to have the pleasure to welcome you back to our hotel unit soon. With best regards, Sofia Grilo Guest Experience Manager

10/10 (非常に良い)

Maxime

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
10/10
Magnifique. Le jardins laisse sans mot. Le confort des lieux et le personnel attentionné rend l'expérience magique. J'ai adoré
2023 年 5 月に 2 泊滞在
Sofia Grilo からの返信 (投稿日 : 2023 年 5 月 30 日)
Dear Maxime,On behalf of Terra Nostra Garden Hotel we would like to thank you for your preference as well as for taking the time to share your experience with us. We are very glad to hear that we were able to meet your expectations.Once again, we thank you for your preference and we hope to have the pleasure to welcome you back to our hotel unit soon. With best regards, Sofia GriloGuest Experience Manager

10/10 (非常に良い)

Celia

良かった点 : 清潔度
2023 年 5 月に 4 泊滞在
Sofia Grilo からの返信 (投稿日 : 2023 年 5 月 25 日)
Dear Celia, Thank you for your preference for Terra Nostra Garden Hotel. We hope we can have the chance to welcome you back to our hotel unit very soon.

10/10 (非常に良い)

ANDREA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful hotel and property.
2023 年 5 月に 2 泊滞在
Sofia Grilo からの返信 (投稿日 : 2023 年 5 月 25 日)
Dear Andrea, Thank you for your preference for Terra Nostra Garden Hotel as well as the tima taken to share a comment about your stay with us. We are very glad to hear that you have enjoyed it! We hope to have the opportunity to welcome you back to our hotel unit soon.