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"This hotel was one of the nicest I’ve ever stayed in and was just what I needed. I stayed in a suite and was on the top floor. The views were wonderful from the living area and also the bedroom. Opening the curtains in the morning and seeing the water was breathtaking. I loved the yoga mat and exercise equipment in the room which I used and appreciated the inclusion of the minibar that was replenished daily. The bathroom was huge with well stocked amenities, the only thing I’d say is there are no hooks apart from in the toilet, so when having a shower there’s nowhere you can hang a towel to easily grab it after. Breakfast was ok, good selection of hot and cold options. I also had dinner at the restaurant one night and a drink in the rooftop bar, both were quite average. The staff at the hotel were wonderful, the person who checked me in and out was so helpful and through having passing conversations with the staff they suggested activities for me to do around the town, which I loved. The porter from Brazil was also very helpful and friendly. Every member of staff I interacted with was a shining example of attentive but not overbearing service. Thanks for a memorable experience!"

"They stored our luggage when waiting for room to be ready. Breakfast had great fresh options. Very clean and comfortable stay. "

"Nice place to stay in Ribiera Grande"

"Fantastic staff and amenities. Very cordial and friendly! The food was amazing "

"Great location in the city. Staff superb - very helpful. Good breakfast that will keep you going until dinner."

"The room was very comfortable and clean. The only issue was the noise from bar right across the street from my room on a Sat. Night."

"Enjoyed an excellent stay at this Hotel. All the staff was extremely friendly and helpful. We used the valet parking for 13 euros/day, otherwise parking could have proved difficult. The hotel even had the car ready and a small snack station and coffee machine ready to go for our early departure on the last day."

"great place in a great location. clean and spacious considering it’s EUROPE! walking distance to most places. parking is great as well!"

"O hotel é maravilhoso. Restaurante com a melhor comida de Furnas. Precisa fazer reserva. Staff gentil e atencioso. Muito limpo. "