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Neya Porto Hotel

4.0 star property
Family-friendly hotel with a full-service spa and a rooftop terrace

Choose dates to view prices

Photo gallery for Neya Porto Hotel

Rooftop bar, ocean views, open daily
Meeting facility
Rooftop bar, ocean views, open daily
Family Room, Garden View | Terrace/patio
Lobby sitting area
In the heart of Porto Historic Center, Neya Porto Hotel offers a serene escape with aromatherapy and massages at its on-site spa. Savor local cuisine at Viva Porto restaurant, unwind with free in-room WiFi or enjoy views from the rooftop terrace. Guests rave about the delicious breakfast, attentive staff and convenient location.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Housekeeping
The current price is ￥14,079
￥15,986 total
includes taxes & fees
Nov 24 - Nov 25

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Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, minibar, in-room safe, desk

Classic Twin Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, minibar, in-room safe, desk

Superior Twin Room

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite (Duplex)

Superior Suite (Duplex) | 1 bedroom, minibar, in-room safe, desk

Superior Suite (Duplex)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 36 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Garden View

Family Room, Garden View | 1 bedroom, minibar, in-room safe, desk

Family Room, Garden View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Minibar
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Twin Room

Premium Twin Room | 1 bedroom, minibar, in-room safe, desk

Premium Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, minibar, in-room safe, desk

Classic Double Room

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 23 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Suite

1 bedroom, minibar, in-room safe, desk

Classic Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 2

Superior Suite(Duplex)

  • Sleeps 3

View all photos for Premium Twin Room

1 bedroom, minibar, in-room safe, desk

Premium Twin Room

  • Sleeps 2

View all photos for Classic Double Room

1 bedroom, minibar, in-room safe, desk

Classic Double Room

  • Sleeps 2

Classic Twin Room

  • Sleeps 2

View all photos for Classic Suite

1 bedroom, minibar, in-room safe, desk

Classic Suite

  • Sleeps 3

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe Double Room

Bathroom | Free toiletries, hair dryer, towels

Deluxe Double Room

  • Sleeps 2

View all photos for Deluxe Family Room

1 bedroom, minibar, in-room safe, desk

Deluxe Family Room

  • Sleeps 3

View all photos for Family Room, 1 King Bed with Sofa bed, River View

Family Room, 1 King Bed with Sofa bed, River View | 1 bedroom, minibar, in-room safe, desk

Family Room, 1 King Bed with Sofa bed, River View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Classic Family Room

  • Sleeps 3

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About the neighborhood

Map
4050-394, Porto, Rua de Monchique, 35-41

What's nearby

  • Livraria Lello - 11 min walk - 1.0 km
  • Clerigos Tower - 11 min walk - 1.0 km
  • Porto Cathedral - 15 min walk - 1.3 km
  • Ribeira Square - 15 min walk - 1.3 km
  • Porto Historic Center - 16 min walk - 1.4 km

Getting around

  • Monchique Stop - 3 min walk
  • São Bento Station - 18 min walk
  • Porto Airport (OPO) - 23 min drive

Restaurants

  • ‪SO Coffee Roasters - ‬13 min walk
  • ‪Borboleta - ‬13 min walk
  • ‪Digby - ‬4 min walk
  • ‪Antiqvvm - ‬9 min walk
  • ‪Taberna Cais das Pedras - ‬5 min walk

About this property

Neya Porto Hotel

Upscale family-friendly hotel near Ribeira Square
Near Livraria Lello and Porto Cathedral, Neya Porto Hotel provides a rooftop terrace, a garden, and dry cleaning/laundry services. Treat yourself to aromatherapy, a hot stone massage, or hydrotherapy at the onsite spa. The on-site local cuisine restaurant, Viva Porto, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Additional perks include:
  • Continental breakfast (surcharge), free bicycle rentals, and self parking (surcharge)
  • An electric car charging station, express check-out, and a 24-hour front desk
  • Massage treatment rooms, concierge services, and smoke-free premises
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 124 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as perks like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Changing tables, highchairs, and children's books
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Art supplies, childcare services, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ultimo
  • Viva Porto

Things to do

  • Free bicycle rentals
  • Free children's club
  • Full-service spa

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (1,346 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 20 per day
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 9365

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Neya Porto Hotel Hotel
Neya Porto Hotel Porto
Neya Porto Hotel Hotel Porto

Frequently asked questions

Is Neya Porto Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Neya Porto Hotel?

As of Oct 30, 2025, prices found for a 1-night stay for 2 adults at Neya Porto Hotel on Nov 24, 2025 start from ￥14,079, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Neya Porto Hotel?

Self parking is available for EUR 20 per day.

What time is check-in at Neya Porto Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Neya Porto Hotel?

Check-out is at noon.

Where is Neya Porto Hotel located?

This family-friendly Porto hotel is located in the historical district, within a 15-minute walk of Museum of Port Wine and Ribeira Square. Porto Historic Center and Livraria Lello are also within 1 mi (2 km). Monchique Stop and Alfândega Stop are within a 5-minute walk.

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Reviews

Neya Porto Hotel Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.2

Staff & service

9.6

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 475 out of 667 reviews
Rating 8 - Good. 134 out of 667 reviews
Rating 6 - Okay. 34 out of 667 reviews
Rating 4 - Poor. 8 out of 667 reviews
Rating 2 - Terrible. 16 out of 667 reviews

Reviews

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and nice hotel
Stayed 2 nights in Oct 2025

8/10 Good

abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 5 nights in Oct 2025

10/10 Excellent

Harkamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location. Close to key sites and easy access to transit.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly and helpful staff.
Stayed 1 night in Aug 2025

10/10 Excellent

yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean staff very helpful and convenient to walking to Riberas in Porto
Stayed 2 nights in Sep 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a couple of days at Neya hotel and our stay was good. The shower had an odd smell but nothing too bad, and the area where the hotel is located has a very nice view of Gaiam. The hotel is not close to the city center, but provided it has a very nice view of the river for me it was worth it.
Stayed 3 nights in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities
Really liked the breakfast overlooking the Douro River; Rooms are modern and confortable, You can get to Porto city centre walking in 15 minutes.
Stayed 2 nights in Aug 2025

10/10 Excellent

Raymond William

Liked: Cleanliness, staff & service, property conditions & facilities
Good location on the outskirts. Breakfast was plentiful and the staff were all helpful and friendly.
Stayed 7 nights in Aug 2025

10/10 Excellent

elizabeth

Liked: Amenities
Beautiful hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
A very modern and spacious hotel. Beautifully located with very friendly staff and wonderful views from the rooftop bar. We had a nice meal there and it is easy to walk into the town. I loved the cool aesthetic of the new and old blended together.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food choices around(I loved the restaurant attached to the hotel)very kind staff, comfy bed, great water pressure,clean room and beautiful view from the roof bar and my room.
Stayed 1 night in Jul 2025

8/10 Good

Nkwachi

Liked: Cleanliness, staff & service, property conditions & facilities
The closeness to the seaside
Stayed 6 nights in Aug 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay in Porto, away from centre by easily walkable
Stayed 4 nights in Jul 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Room was amazing
Stayed 1 night in Aug 2025

10/10 Excellent

lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel on the banks of the Duoro. We had a duplex which gave us beautiful views. Hotel surroundings were lovely and peaceful. Room was comfortable with lovely added extras. Great choice at breakfast
Stayed 4 nights in Aug 2025

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Great location and hotel! Staff were friendly and loved on-site parking. Would definitely recommend!
Stayed 2 nights in Jun 2025

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Portugal Trip

Great location on the Douro River
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Great location and view.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay in Great Location

Absolutely gorgeous place in a great location!
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful two-night stay and enjoyed the location of the hotel. The room was lovely overlooking the cloister courtyard. It's a beautiful hotel I would certainly recommend.
Stayed 2 nights in Jun 2025

4/10 Poor

Paul

Disliked: Cleanliness, property conditions & facilities
Dirty. Stained carpet and dust covered air vents. The shower pan is not angled properly, so the water does not drain. Instead, the water runs into the bathroom. This problem is probably why the room smells odd.
Stayed 1 night in Oct 2025

6/10 Okay

Gabriela

Liked: Property conditions & facilities
It was very far from everything, Not with we expected.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 3 nights in Sep 2025