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Mercure Porto Centro Santa Catarina

Photo gallery for Mercure Porto Centro Santa Catarina

Lobby
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of Mercure Porto Centro Santa Catarina

UNESCO Sustainable Travel Pledge

Mercure Porto Centro Santa Catarina

4.0 star property

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
4000, Porto, Praca Da Batalha 116

Explore the area

  • Popular LocationPorto Cathedral6 min walk
  • Popular LocationDom Luis I Bridge10 min walk
  • Popular LocationRibeira Square11 min walk
  • AirportPorto (OPO-Dr. Francisco de Sa Carneiro)14 min drive

Choose dates to view prices

About this area

Porto

Located in Porto, Mercure Porto Centro Santa Catarina is in the city center and near a metro station. Notable landmarks in the area include Porto Historic Center and Porto Cathedral, and travelers wishing to experience a bit of culture can try Casa da Musica. Sea Life Porto and Maia Zoo are also worth visiting. Spend some time exploring the area's activities, including surfing/boogie boarding, golfing, and segway rentals/tours. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Porto Cathedral - 6 min walk
  • Aliados Square - 7 min walk
  • Bolhao Market - 7 min walk
  • Dom Luis I Bridge - 10 min walk
  • Ribeira Square - 11 min walk

Getting around

  • Batalha Stop - 1 min walk
  • São Bento Station - 4 min walk
  • Dr. Francisco de Sa Carneiro Airport (OPO) - 14 min drive

Restaurants

  • A BICICLETA – Restaurant with a bar. Serves breakfast, brunch, dinner, and light fare daily. Kids' menu available.

About this property

Mercure Porto Centro Santa Catarina

Eco-friendly Porto hotel in Centro / Baixa, walk to Porto Historic Center
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/café, 24-hour room service, and a business center. All 147 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find TVs with satellite channels, and other amenities include minibars and coffee makers.
Mercure Porto Centro Santa Catarina offers 147 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–11 AM: EUR 15 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • Access to nearby indoor pool
  • Shopping

Family friendly

  • Access to nearby indoor pool
  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business center
  • Conference space (2260 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Mercure Porto
Hotel Mercure Porto Centro
Hotel Porto Centro
Mercure Centro
Mercure Centro Porto
Mercure Porto
Mercure Porto Centro
Mercure Porto Centro Hotel
Mercure Porto Hotel
Porto Centro Hotel
Accor Porto Centro
Mercure Porto Centro Hotel Porto
Mercure Centro Hotel
Mercure Porto Centro
Mercure Porto Centro Hotel
Mercure Porto Centro Santa Catarina Hotel
Mercure Porto Centro Santa Catarina Porto
Mercure Porto Centro Santa Catarina Hotel Porto

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 416 out of 980 reviews
5 - Excellent 42%
Rating 4 - Good. 431 out of 980 reviews
4 - Good 44%
Rating 3 - Okay. 99 out of 980 reviews
3 - Okay 10%
Rating 2 - Poor. 22 out of 980 reviews
2 - Poor 2%
Rating 1 - Terrible. 12 out of 980 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Great location and excellent breakfast. Best croissants.
Stayed 4 nights in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is just perfect. Hotel has nice view. People so nice.
Stayed 2 nights in Aug 2021

2/5 Poor

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bad service. Old building. Not working a/c
Not recommend. The location is perfect but the hotel needs a lot of of service work. The rooms are quite small and there is hardly any storage for 2 people to be able to unpack. Most of our items had to be put on the floor. Additionally, the a/c was NOT WORKING and we complained for 3 days and every day they said it was fixed it and was not. I will commend the staff for being polite and trying their best but they have a lack of qualified service personnel that actually could fix any issues. The rooms were stuffy and hot and We hardly got any quality rest at nite. Stay somewhere else.
Stayed 4 nights in Aug 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021