Located in Centro / Baixa, a neighborhood in Porto, bnapartments LoftPuzzle is near a metro station. Porto Historic Center and Porto Cathedral are notable landmarks, and if an activity is on the agenda, check out Port of Leixões Cruise Terminal. Looking to enjoy an event or a game while in town? See what's happening at Alfandega Congress Center or Crystal Palace Gardens. Visit our Porto travel guide
Along with express check-out, this smoke-free apartment building has free WiFi in public areas and multilingual staff assistance. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences like a sofa bed and a coffee/tea maker. Limited housekeeping is available.
Bnapartments LoftPuzzle offers 9 accommodations with coffee/tea makers and designer toiletries. Accommodations are furnished with double sofa beds. Accommodations at this 3-star apartment have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Housekeeping is provided on a limited basis.
24-hour roundtrip airport shuttle on request for a surcharge
Family friendly
Free crib
High chair
Kitchenette
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Freezer
Microwave
Refrigerator
Stovetop
Toaster
Bedrooms
Bedsheets provided
Double sofa bed
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with satellite channels
Comfort
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Smoking not allowed
Services and conveniences
Iron/ironing board
Limited housekeeping
Local maps
Multilingual staff
Location highlights
In the city center
Near a metro station
Near a train station
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Fire extinguisher
General
9 units
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 8 PM
Late check-in subject to availability
Late check-in fee: EUR 9 for check-in between 8 PM and midnight
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 7 days before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
Late check-in fee: EUR 9 for check-in between 8 PM and midnight
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Property Registration Number 956/AL;5730/AL;12696/AL;5725/AL;1650/AL;12697/AL;12698/AL;975/AL;12699/AL
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
bnapartments LoftPuzzle Apartment Porto
bnapartments LoftPuzzle Apartment
bnapartments LoftPuzzle Porto
bnapartments LoftPuzzle
bnapartments LoftPuzzle Porto
bnapartments LoftPuzzle Apartment
bnapartments LoftPuzzle Apartment Porto
Frequently asked questions
Is bnapartments LoftPuzzle pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
This property doesn't offer parking.
What time is check-in at bnapartments LoftPuzzle?
Check-in start time: 3 PM; Check-in end time: 8 PM. Late check-in is available from 8 PM–
midnight for a fee of EUR 9.
What time is check-out at bnapartments LoftPuzzle?
Check-out is at 11 AM.
Does bnapartments LoftPuzzle provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per vehicle applies.
Where is bnapartments LoftPuzzle located?
Located in Centro / Baixa, this apartment building is within a 10-minute walk of Avenida dos Aliados, Porto Cathedral, and Dom Luis I Bridge. Porto Historic Center and Ribeira Square are also within 15 minutes. Pr. da Liberdade Stop and São Bento Station are within a 2-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
bnapartments LoftPuzzle Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Perfect location for visiting Lisbon as this is walkable
to restaurants, shopping and grocery
PAOLO
Stayed 3 nights in Jun 2025
Verified
10/10 Excellent
Liam
Apr 20, 2024
Liked: Cleanliness, room comfort, communication
The best location
Perfect location in the heart of Porto. Walking distance away from everything. The apartment had everything that we needed, was nicely designed with a lovely balcony overlooking part of the city.
Liam
Stayed 2 nights in Apr 2024
Verified
10/10 Excellent
Nikki
Oct 18, 2025
Liked: Cleanliness, room comfort, communication
The apartment is situated in a central location with easy access to shops, restaurant and transport. Note that there is construction work right outside which starts early, this should be aded to the description for transparency. We stayed in the duplex/premier apartment which provides wonderful space for a family of 4 however the stairs can be dangerous for young children. Would be nice to have extra towels. Bathroom is a bit dark. Kitchen is well equipped with utensils, crockery etc. Overall a comfortable stay. Thank you to the receptionist for allowing us to store our bags before check in.
Nikki
Stayed 4 nights in Oct 2025
Verified
8/10 Good
Verified traveler
Nov 11, 2023
Liked: Cleanliness, room comfort, communication
Excellent stay in Puerto city center
The check in process had a few bumps, but I think it was due to not being able to receive the communications from the property since I was traveling that day; which is critical, since no one is on site and has to meet you there to let you in and get you checked in. Once we got past that hurdle, the place was great and the location is phenomenal, very close to everything per.
Verified traveler
Stayed 3 nights in Nov 2023
Verified
10/10 Excellent
Lafit
Jun 25, 2025
Liked: Cleanliness, amenities
Excellent location. Comfortable unit.
Lafit
Stayed 3 nights in Jun 2025
Verified
4/10 Poor
Verified traveler
Jun 26, 2024
Liked: Room comfort, communication
Disliked: Cleanliness
Porto stay in June
1 Fan was broken, kettle and pans were dirty and rusted. When we went inside the room, there were flies as well
The service was excellent, accomidating and helpful with advice for local restaurants and attractions. Our only issue was the hotels.ca website states there is air conditioning but there wasn't any! Extremely hot while we were there. The hosts offered a reimbursement for one night if we changed hotels but this was peak season and there weren't any options. Also the apartment has a lift but only from the first floor, not the main floor lobby.
Verified traveler
Verified
10/10 Excellent
Myung Chae
Nov 14, 2025
Liked: Cleanliness, amenities, communication
객실도 깨끗했고 주변 지역과의 접근성도 좋았음
Myung Chae
Stayed 1 night in Oct 2025
Verified
8/10 Good
Marcelo
Jul 5, 2025
Liked: Cleanliness, room comfort, communication
Ótimo apartamento.
Ótimo apartamento, extremamente novo, limpo e bem localizado, da pra fazer tudo a pé, só não é nota máxima pela falta de ar condicionado, cidade extremamente quente no verão e faz muita falta para dormir, tinha um ventilador, mas não estava funcionando, de resto tudo otimo e recomendo.
Marcelo
Stayed 2 nights in Jul 2025
Verified
10/10 Excellent
Nathaly
May 15, 2025
Liked: Cleanliness, room comfort, communication
Tudo perfeito!
Foi maravilhoso! Local super espaçoso, limpo, charmoso e sem contar a localização mega privilegiada! Fizemos a reserva de ultima hora e mesmo assim deu tudo certo, fomos recebidos muito bem. Com certeza se retornarmos a Porto, já temos o lugar favorito para hospedagem!
Nathaly
Stayed 1 night in May 2025
Verified
10/10 Excellent
Veronica
Jul 30, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Cerca de bares, restaurantes y atractivos turisticos, excelente loacion.
Veronica
Stayed 2 nights in Jul 2024
Verified
6/10 Okay
Gabrielle
Jun 14, 2024
Disliked: Cleanliness, communication
Insonorisation du logement et même de la toilette dans le logement c’est zéro.
Petit loft pratique. Les lits n’étaient pas confortables. Le point fort: l’emplacement. Tout se fait à pied à Porto. Pour ce qui est de la partie cuisine, il manquait beaucoup d’équipements. Très peu de matériel. Il y a un ascenseur pour les bagages. Moyennement propre, ménage fait rapidement.
Gabrielle
Stayed 4 nights in Jun 2024
Verified
10/10 Excellent
Oseok
May 27, 2024
Liked: Cleanliness, room comfort, communication
리셉션 없다고 하셨는데 직원분이 계셔서 짐보관도 해주셔서 너무 좋았어요!
Oseok
Stayed 1 night in May 2024
Verified
6/10 Okay
Maria Antonia
May 26, 2024
Liked: Cleanliness
Location parfaite pour visiter!
Matelas moyen!
Canapé lit pas confortable pour dormir!
Bain manque de support pour les linges !
Bruit pour causes travaux!
Liked: Amenities, property conditions & facilities, communication
Disliked: Cleanliness
Comodo e ben arrivato. Purtroppo pieno di polvere, evidente polverr sopra cucina e armadio... E noi siamo soggetti allergici. L host disponibile. Posizione fantastica
laura
Stayed 2 nights in Nov 2023
Verified
10/10 Excellent
Anna
Jul 31, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Ein schönes Apartment inmitten von Porto, trotzdem sehr ruhig- wir hatten die Fenster/Balkon zum Innenhof. Die Wohnung verfügt über alles, inklusive Klimaanlage. Wir wurden sehr nett empfangen und auch extra Fragen zur Umgebung und Restaurants wurden ausführlich beantwortet. Würde ich wieder buchen.
Anna
Stayed 7 nights in Jul 2023
Verified
8/10 Good
Virginia
Jul 3, 2023
Liked: Room comfort
Disliked: Cleanliness
Lugar ótimo! Mas há uma obra do metrô em frente!
Achamos a localização ótima! Tirando uma obra gigante que há do metrô na calçada da acomodação, que não é mencionado e nem mostrado nas fotos! Vc chega achando que ficará numa linda rua! Porém se depara com um buraco imenso! Impossível abrir as janelas, e não há ar condicionado! No verão é bem quente por ali! A limpeza deixou a desejar, uma pena pois a acomodação é super bonita e os móveis de alta qualidade!
Virginia
Stayed 2 nights in Jun 2023
Verified
8/10 Good
liliana
Oct 24, 2022
Liked: Cleanliness, room comfort, communication
Recomendable
Excelente ubicación, el apartamento muy práctico, comodo, limpio y bonito. El único detalle es que se escuchan los ruidos del edificio.
liliana
Stayed 2 nights in Oct 2022
Verified
6/10 Okay
Tamara
Aug 15, 2022
Liked: Cleanliness, communication
Bien pero no lo suficiente.
La ubicación excepcional,el apto limpio y espacioso,las camas normalitas (colchón de muelles)aunque la ropa de cama muy suave.
Lo peor las obras del metro en la plaza en la que se encuentra,ya que no nos permitió disfrutar de la estancia como hubiéramos deseado,estábamos en un primero y no podíamos abrir las ventanas por ruido,suciedad y por la indiscreción de tener allí mismo a los obreros.También había que dar mucho rodeo para ir a sitios cercanos porque la calle estaba cortada.
Tamara
Stayed 5 nights in Aug 2022
Verified
10/10 Excellent
Michel
May 31, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful place in the very heart of Porto.
The studio is beautiful, full of light and very quiet at night because it faces a big courtyard. Beautiful view and very close to metro. I strongly recommend *****
Michel
Stayed 1 night in May 2022
Verified
10/10 Excellent
Shin
Nov 11, 2020
Liked: Cleanliness, room comfort, communication
Moderno, nuevo, esta centro y buena vista. Recomendable
Shin
Stayed 2 nights in Nov 2020
Verified
8/10 Good
Carl
Sep 23, 2020
Liked: Cleanliness, communication
Newly refurbished, central apartment.
Nice new apartment, super central.
Corridor noise travels straight into the apartment under front door.
No cutlery in the kitchen, so couldn’t actually cook without buying new cutlery...
Balcony was not clean.
Balcony overlook directly onto the intercontinental hotel plant room, which was noisy and pushed heat up to the balcony.