Property entrance
Check availability

Reviews of Hotel Guru Grand

3 out of 5
Hotel Guru Grand
Lakeside - 6, Pokhara

Reviews

8.4

Very Good

Rating 10 - Excellent. 5 out of 10 reviews" "
Rating 8 - Good. 4 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Eric, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view on Top Floors, large breakfast.
The staff is very hospitible and the included breakfast will provide plenty fuel you for your adventures. Located one street back from the lake close to the areas top Chinese restaurants and a street back from some of the more luxurious hotels in the area. I stayed in a room with a large bed and two large windows with a good view of the Peace Pagoda to the south and Sarangkot to the North West. Even better view from the rooftop. Bathroom was spacious with good hot water (solar). Cons: Difficulty accounting for payments done through expedia was awkward. Stray dogs attracted to the meat from the Chinese restaurants barked from 1-3am multiple nights. Wifi router to room was inconsistent as was electricity. (The electricity is a town wide problem). As consolation the internet in the lobby always works. All things considered it’s a good choice. Quality room with a great breakfast run by friendly people.
Stayed 1 night in Dec 2017
Response from Tanka Raj Adhikari on Jan 27, 2018
Respected Guest, Thank you very much for your booking hotel center lake and giving such an excellent review. hope to see you again . sincerely Tanka Raj Adhikari

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to the lake
Friendly staff who couldn't do enough for us. Great breakfast.
Stayed 1 night in Dec 2017
Response from Tanka Raj Adhikari on Jan 27, 2018
Respected Guest, Thank you very much for your booking hotel center lake and giving such an excellent review. hope to see you again . sincerely Tanka Raj Adhikari

10/10 Excellent

James, South Bend, IN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean rooms for surprisingly cheap
Manager at the front desk was very attentive and professional, as were the staff that showed me to my room, made sure I had wifi, and served breakfast in the dining room.
Stayed 2 nights in Dec 2017
Response from Tanka Raj Adhikari on Jan 27, 2018
Respected Guest, Thank you very much for your booking hotel center lake and giving such an excellent review. hope to see you again . sincerely Tanka Raj Adhikari

8/10 Good

Subhasish, Germany

Liked: Staff & service, room comfort
Good Experience
Good supporting staff. The rooms are spacious and the mountains view is awesome. But toiletries need to improve.
Stayed 2 nights in Dec 2017
Response from Tanka Raj Adhikari on Jan 27, 2018
Respected Guest, Thank you very much for your booking hotel center lake and giving such an excellent review. hope to see you again . sincerely Tanka Raj Adhikari Remove Edit

2/10 Terrible

Rashedul, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Full of lies: don’t stay there
I lived in this hotel with my wife for one night. I booked the deluxe room through Expedia which costs. When I checked in they gave me standard room which is small and dirty. Then I informed the manager in the front dest (probably the younger brother of the owner) that I did not like the room. I also added, in your hotel I booked the deluxe room and was expecting much better room. Then he checked my booking confirmation and changed my room from standard to deluxe and asked for a good review for that. Their deluxe room is not better than the standard one but the size. I had to ask for water bottle and coffee. Then my wife went for shower and she waited 15 minutes opening the tap for hot water, but no hot water. Then she came out of the shower and asked me to call the reception. But I found the phone is dead. I walked downstairs and informed the reception that there is no hot water and the phone is dead. The manager informed me he will turn on hot water and need to wait for one hour. He also said he will come to fix the phone but he never came. So, we went for dinner instead of shower. Later we found there was no remote control of air conditioner. I walked downstairs again and brought a broken remote control they have. We found the air conditioner is dead too. Their internet speed was below 1mbps for so many users and I could not log in to Gmail or Facebook. Their blanket was so cheap and thin. There was an ordinary breakfast in the morning where I found their knife was bent.
Stayed 1 night in Dec 2017
Response from Tanka Raj Adhikari on Jan 27, 2018
Respected Guest, Thank you very much for your booking hotel center lake and giving such a review. sorry to hear from you, please sir from your review it will help me to improve my hotel or business , come and visit our hotel next time you will find different.

10/10 Excellent

francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Vince, Coffs Harbour Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good near new hotel that ticks all the boxes
From the moment I walked in greeted by several smiling faces, I knew I'd made a good decision in coming here. Reception staff go out of their way to make your stay pleasant and carefree . Rooms are large and clean, beds are soft, good wifi reception and the Lake and shopping is just down the road. Hotel Center Lake also has a good restaurant and is reasonably priced . The top floor room offers a majestic panorama of Mount Annapurna ... clouds withstanding. Thoroughly enjoyable time spent here .

8/10 Good

kinchan, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
従業員がとても親しみ易い
従業員がとても親しみやすく、朝食も美味しく、楽しく滞在しました。特にホテルのオーナーにはポカラからカトマンズへの航空券の手配や空港への無料送迎の手配までして頂きました。 しかし、タオルの交換やペットボトルの水の補充などはこちらから頼まないとやって貰えませんでした。またwifiは1階のロビーでしか使えず、使うには部屋のある5階から階段で上り下りするので大変でした。よって評価はマイナス1の4ポイントとします。交換のタオルや水を頼むと従業員が倉庫から5階まで息を切らせて運んでくれましたが、通常のサービスの範囲なので申し訳ないけどチップは特に渡しませんでした。シーツも3泊で交換無しでした。頼めばきっと替えてくれると想います。

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed on this hotel for three nights. Very helpful with everything. Fixed good price for activities.

10/10 Excellent

Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
安静， 热情，洁净。
安静的区域， 远离闹市街道。老板很热情， 感谢老板热情帮助。早餐不错。阳台很美。