Plumpton Vacations from ￥195,384

Clean room, polite and helpful staff, great amenities and lovely breakfast

The hotel is good value for money. It had good intentions when it was built but things are aging now. Lovely place for older ones to stay but for younger ones who may find it difficult if they are not driving and rely a lot on mobile signal.

Perfect for a stopover. So convenient to get up in morning at be in departures. Took the train down town. Very user friendly. Then went back to the hotel. Not a single issue. Would highly recommend for a day in London.

We had an okay stay here, but it didn’t quite live up to other Marriott experiences we’ve had. On the plus side: free parking was convenient, check-in was quick, and the room had plenty of handy plug sockets. Breakfast was decent by UK standards, with friendly service — though bread options were poor, and the waffles were so sweet even our daughter couldn’t eat them. The room itself was just “ok.” It felt dated, a bit stuffy on arrival (the window barely opened), and the bathroom had some scale and mould in the corners. The duvets, like in many hotels, were far too thick for comfort. We tried the pool and spa but were disappointed — the pool was very cold, the jacuzzi was bubbly but also cold, several spa areas were closed, paint was peeling in the changing rooms, and one of the two escalators was out of order. On the positive side, the showers were well stocked with shampoo, conditioner, and gel. All in all, not terrible, but not worth nearly £170 per night. The place has clearly seen better days and would really benefit from a refresh and better maintenance.

Lovely traditional hotel with lovely clean linens and cosy atmosphere. Will return again.