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Hotel Punta Esmeralda Playa del Carmen

3.0 star property
Beach fun in outdoor pool, near Punta Esmeralda Beach

Choose dates to view prices

Photo gallery for Hotel Punta Esmeralda Playa del Carmen

Beach
Front of property
Outdoor pool
1 bedroom, in-room safe, blackout drapes, soundproofing
Terrace/patio
Located just steps from Punta Esmeralda Beach, this tranquil property features an outdoor pool and restaurant for guests to enjoy. Visitors can connect to WiFi, relax on the sunny terrace, or venture to nearby attractions including Gran Coyote Golf and Mamitas Beach.

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | 1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe Double Room, 1 King Bed

7.0 out of 10
Good
(8 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
TV
Fan
Blackout drapes/curtains
Separate bedroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe Room

7.8 out of 10
Good
(9 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Fan
Separate bedroom
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, blackout drapes, soundproofing

Standard Room

7.8 out of 10
Good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard

1 bedroom, in-room safe, blackout drapes, soundproofing

Room Standard

  • 20 sq m
  • Sleeps 2

View all photos for Room Superior

1 bedroom, in-room safe, blackout drapes, soundproofing

Room Superior

  • 30 sq m
  • Sleeps 2

View all photos for Double Room Superior

1 bedroom, in-room safe, blackout drapes, soundproofing

Double Room Superior

  • 30 sq m
  • Sleeps 4

View all photos for Suite Luxury

1 bedroom, in-room safe, blackout drapes, soundproofing

Suite Luxury

  • 30 sq m
  • Sleeps 2

View all photos for Double Suite Luxury

1 bedroom, in-room safe, blackout drapes, soundproofing

Double Suite Luxury

  • 45 sq m
  • Sleeps 4

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About the neighborhood

Located near the bay, Hotel Punta Esmeralda Playa del Carmen is in Luis Donaldo Colosio neighborhood and is connected to a shopping center. Gran Coyote Golf and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Punta Esmeralda Beach and Mamitas Beach are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as fishing.
Visit our Playa del Carmen travel guideOpens in a new window
Map
77710, QROO, Playa del Carmen, CALLE 110 ENTE AVENIDAS 10 Y 15

What's nearby

  • Punta Esmeralda Beach - 11 min walk - 1.0 km
  • Gran Coyote Golf - 3 min drive - 2.2 km
  • Mamitas Beach - 3 min drive - 2.5 km
  • Playa del Carmen Main Beach - 4 min drive - 2.9 km
  • Playa del Carmen Maritime Terminal - 6 min drive - 5.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive

Restaurants

  • ‪Naos - ‬17 min walk
  • ‪Hadar - ‬17 min walk
  • ‪Sunset Grill - ‬6 min walk
  • ‪illy cafe - ‬7 min walk
  • ‪Kanna - ‬17 min walk

About this property

Hotel Punta Esmeralda Playa del Carmen

Hotel near Punta Esmeralda Beach
Located close to Gran Coyote Golf and Mamitas Beach, Hotel Punta Esmeralda Playa del Carmen provides a terrace and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Express check-out, an elevator, and a vending machine
  • A 24-hour front desk and smoke-free premises
Room features
All guestrooms at Hotel Punta Esmeralda Playa del Carmen feature perks such as air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 21-inch TVs with satellite channels
  • Refrigerators, fans, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Restaurants on site

  • Resto Esmeralda

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • On the bay
  • Terrace

Accessibility

  • Elevator

More

  • 4 floors
  • Built in 2017
  • Mediterranean architecture
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Fan
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 10
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 10 (subject to availability)
  • Late check-out fee: USD 10 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

There is limited hot water on site
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Hotel Punta Esmeralda Playa del Carmen
Punta Esmeralda Playa del Carmen
Punta Esmeralda l Carmen
Punta Esmeralda
Hotel Punta Esmeralda
Capital O Punta Esmeralda
Punta Esmeralda Carmen Carmen
Hotel Punta Esmeralda Playa del Carmen Hotel
Hotel Punta Esmeralda Playa del Carmen Playa del Carmen
Hotel Punta Esmeralda Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Does Hotel Punta Esmeralda Playa del Carmen have a pool?

Yes, this property has an outdoor pool.

Is Hotel Punta Esmeralda Playa del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Punta Esmeralda Playa del Carmen?

Self parking is free at this property.

What time is check-in at Hotel Punta Esmeralda Playa del Carmen?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 10 (subject to availability).

What time is check-out at Hotel Punta Esmeralda Playa del Carmen?

Check-out is at noon. Late check-out is available for USD 10 (subject to availability).

Where is Hotel Punta Esmeralda Playa del Carmen located?

Located in Luis Donaldo Colosio, this beach hotel is within 2 mi (3 km) of Punta Esmeralda Beach, Mamitas Beach, and Gran Coyote Golf. Playa del Carmen Maritime Terminal and El Camaleón Mayakoba Golf Course are also within 6 mi (10 km).

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Reviews

Hotel Punta Esmeralda Playa del Carmen Reviews

7.8

Good

8.0

Cleanliness

6.2

Location

8.2

Staff & service

7.8

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 162 out of 365 reviews
Rating 8 - Good. 89 out of 365 reviews
Rating 6 - Okay. 38 out of 365 reviews
Rating 4 - Poor. 37 out of 365 reviews
Rating 2 - Terrible. 39 out of 365 reviews

Reviews

4/10 Poor

Olga

Disliked: Cleanliness, amenities, property conditions & facilities
Cheap but not decent hotel, only one night for those in great need. Towels are dirty and worn, breakfast cosists of coffee and apple, washrooms need to be renovated
Stayed 2 nights in Oct 2025

10/10 Excellent

Leslie Mayté

Liked: Cleanliness, amenities, property conditions & facilities
cheap price for a good staying
Stayed 2 nights in Jul 2025

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and people
Stayed 8 nights in Mar 2025

8/10 Good

Mathias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice. Staff very friendly , is close to a very nice beach Little far away from downtown Playa del carmen.
Stayed 2 nights in Mar 2025

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Near by a beatifull beach
Stayed 21 nights in Jan 2025

6/10 Okay

Nancy

Liked: Staff & service
Disliked: Amenities
Far from 5ta but close to beaches ⛱️
Stayed 11 nights in Feb 2025

6/10 Okay

JUAN

Liked: Staff & service
Friendly staff, continental breakfast it’s 8-930 only fruit, Coffe and tea, you get what you pay for, parking it’s on the front or on the street, great for a short stance, clean room and bed. Far from downtown and beach.
Stayed 1 night in Apr 2025

6/10 Okay

David

Liked: Cleanliness, staff & service

basic hotel with good roof terrace

A couple of km north of the main commercial area, hotel had nice roof pool and a simple breakfast. There were a few parking spots. My room was very basic and somewhat dark (window looked on to a corridor). Price was fair for PDC --- plus a good taco place opposite.
Stayed 2 nights in Apr 2025

2/10 Terrible

Kayleen

Disliked: Amenities, property conditions & facilities
Skip this place.
Stayed 7 nights in Jan 2025

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near the beach

Short stay of one night, helpful staff. Simple but sustaining fruit and roll continental breakfast. Distracted in upstairs room by audible conversations from the lobby late in the evening.
Stayed 1 night in Feb 2025

2/10 Terrible

Rosa Imelda

Disliked: Cleanliness, amenities, property conditions & facilities
Property was not what the website described. I did not stay ,felt very unsafe. Ened up making different acomedatuons. Very upsetting situation. Called Exedia and didn't get any help.
Stayed 7 nights in Jun 2025

8/10 Good

JOSUE ANGEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view, but not hot water
Stayed 1 night in Jan 2025

6/10 Okay

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room nice pool area
Stayed 5 nights in Feb 2023

10/10 Excellent

Aaron Sandy Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente facilities and easy to move around
Stayed 2 nights in Aug 2022

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Property is not near the beach or shopping. Staff was nice.
Stayed 3 nights in Jun 2024

10/10 Excellent

Alexey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

very friendly sttaff. everything you need. cheap and very nicely located. close to one of the best bea hes in Playa del Carmen no breakfast. would be nice if they had coffee available in the morning.
Stayed 1 night in Jan 2023

10/10 Excellent

Luis Alberto Castro

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience hope have best better deals next time
Stayed 1 night in Feb 2023

8/10 Good

Madelaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and spacious room. Bed was firm but comfy. Friendly staff. Quiet at night.
Stayed 1 night in Nov 2022

4/10 Poor

Martin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a room on the 1st floor, with no blind except a transparent one! Everyone could see in the room, people on the street and people living in the apartment on the other side of the street! Room also had a humidity smell hidden with lot of perfume to hide it. We did ask to move to another room but we've been told there is no other available. We did ask to cancel and leave but again, not possible so we left. Very bad experience
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised when we arrived at Punta Esmeralda! The staff was friendly and helpful, it was IMMACULATELY clean, comfortable and a great spot! Playa Punta Esmeralda was a 5 minute walk away and a beautiful beach! The little market across the street was great for snacks and drinks. 5th Ave was only a 50 peso taxi ride away. GREAT spot for the price! If you're looking for a wonderful 'boutique' hotel for your stay, this is the one!!

4/10 Poor

Ricardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t have cold water in my stay and they just told me that they can’t do nothing about it. And they didn’t have any room available to make the change. And they say they cannot make a refund. So, I just have to satay there and taking showers with cold water.

8/10 Good

Melony

Liked: Staff & service
Friendly staff, comfortable rooms, and proximity to the beach make this a great stay. Staff really worked with me to find things I needed or figure out how to navigate the area. It's far from 5th, but you can rent bikes from a place nearby and get around pretty easily. Hailing a cab may take some time. The pool and rooftop are nice enough - no umbrellas though, so plan accordingly. Book a deluxe room if you want to access balcony or beach views.

6/10 Okay

Michelle

Interesting stay

I feel there are some mis-communications between this booking site and actual hotel. Example would be that Hotels.com said we would be booking Deluxe room with two Queen beds and hotel doesn’t even offer that option. Although the hotel was quick to accommodate us with two beds it made for an awkward exchange at check in and will rate higher due to that!
Stayed 1 night in Jan 2023

6/10 Okay

mike

Liked: Staff & service
Disliked: Amenities
The hotel staff was great. The rooms are comfortable. The noise from neighborhood dogs was almost unbearable. One night they fought and barked all night making sleeping impossible. The cafe never was open. The neighborhood has no restaurants. Shopping district is miles away. I would not stay there again.
Stayed 3 nights in Feb 2023

6/10 Okay

Richard

Liked: Staff & service
Disliked: Amenities
The staff was VERY Friendly!! I feel bad that I can't give 5 stars, but wanted to give people an accurate idea of what you will be getting here. 1st- Hotel IS clean! Staff is friendly & helpful. Room was huge. Overall pleased with that. BUT- Very limited "amenities". Not even an ice machine. Only 1 chair in our room. Breakfast was white bread & a toaster, butter & a jelly, coffee or water. Getting a blanket and towels was like asking for gold. Never got an extra pillow. Only 1 trash can in the room (in bath) Overall it was decent place to base our trip from, we only slept there. But it is not a resort that you'd want to lounge around at. Neighborhood was a little sketchy too, although nothing bad ever happened to us or rental car. If you're used to staying at a 4 or 5 star resort, you will probably be disappointed. If not, it's not bad for the money!
Stayed 3 nights in Jan 2025