All guestrooms at Pelicano Inn Playa del Carmen - Beachfront Hotel offer comforts such as air conditioning, as well as amenities like safes and minibars.
We loved our stay at Pelicano Inn and can’t wait to return next year. The staff is absolutely fantastic! The grounds and beach are beautiful.
Michelle
2025 年 7 月に 9 泊滞在
10/10
El hotel muy lindo, el personal excelente, nos gustó mucho , vamos a volver
Maria
2025 年 7 月に 3 泊滞在
8/10
Great location and wonderful staff!
The hotel is in a quiet, convenient location, which made for a very relaxing stay. The standout was definitely the staff—everyone was incredibly friendly and helpful, especially during breakfast, which was delicious and well-prepared. While the furniture and room decor feel dated and could use an update, everything else was very good. Not quite a 5-star experience due to the room interiors, but the service and overall atmosphere more than made up for it.
Fabiana
2025 年 6 月に 2 泊滞在
10/10
Excellent
Carlos
2025 年 6 月に 4 泊滞在
6/10
Lost power. Asked for towels and never received.
Natasha
2025 年 6 月に 3 泊滞在
8/10
Berenice
2025 年 6 月に 5 泊滞在
8/10
It’s not a place where you would spend a lot of time inside your hotel room. But I strongly recommend it. There are many shopping stores and many restaurants walking distance. The Hotel is right next to the beach and from the restaurant you can view the ocean. Security is great and convenient is a big plus! Many activities in surroundings
Benjamin
2025 年 5 月に 2 泊滞在
8/10
Buen servicio
Luis
2025 年 5 月に 4 泊滞在
10/10
Christina
2025 年 4 月に 3 泊滞在
6/10
The rooms are dark and outdated. Location is nice and all the restaurants are in a walk in distance.
Marjana
2025 年 4 月に 4 泊滞在
10/10
Had the best holiday with our group. Everyone was extremely helpful and happy, epically Isaac. Thanks to everyone at Pelicano for an amazing experience. Will be recommended you to everyone.
Mitchell
2025 年 4 月に 6 泊滞在
10/10
Very nice small hotel, beachfront view is amazing, quiet and comfortable.
Olga
2025 年 4 月に 5 泊滞在
6/10
El hotel en ubicación está bien tienes todo cerca alrededor
Había asqueles en la habitación y cucaracha..
Marcela
2025 年 4 月に 5 泊滞在
8/10
Great stay! My only critique is for the Hotel to implement that the 24-hr security guard have access to the master key to rooms in the event an hotel guest accidentally locks themselves out of their room. This happened to me one night after the front desk was closed (which was 11p) and I couldn’t get back into my room until the front desk reopened at 7a. Luckily, I had a friend who was staying nearby and I was able to sleep there but I would have much rather stayed in the room I paid for. Nonetheless, I thoroughly enjoyed my stay and recommend it.
Cierra
2025 年 4 月に 4 泊滞在
10/10
Todo muy bien
Silvia Herandy Paez
2025 年 3 月に 4 泊滞在
10/10
Staff are wonderful!! Loved our room and view!
Ellen
2025 年 1 月に 28 泊滞在
4/10
This is property has gated access and you need to buzz in and out each time. This may make you feel safe, but the question is - why is this required? The room was really basic and despite being advertised as a sea view you couldn't see it unless you climbed up and stood on the top of a wall. No balcony, despite the description. instead the room opened out onto an open walkway which was a right of way to others rooms - no privacy whatsoever. And despite saying the cost included all taxes, we were charged additional tax at check-in, where you were also told if you tried to hang anything out to dry you would be fined. We were not allowed to leave the premises at check-out until the room had been inspected for breakages and anything stolen (not that there was anything you wanted to take). The aircon was on/off, no alternative settings and you only had a sheet on the bed so we had to pile towels on top of us to keep warm in the night. It was unbearably hot if the aircon was turned off. The paths there so uneven you couldn't wheel a case - you had to carry it. So many up and down steps to get to the room, really not suitable for anyone who isn't a circus performer.
宿泊されたお客様
2025 年 3 月に 2 泊滞在
10/10
I loved the way the rooms were built around a central courtyard of trees and seating areas. The white of the surface walls was warm and welcoming. The property had the calm and comfort of an older property — the taste of an older property — I do not at all mean ‘older’ in the sense of dated. The full and large bookcase in the lobby was a pleasure to see. I had good help in arranging a shuttle from the airport to the hotel, and immediate response to a change in arrival that I had to make. Thank you for being such a special place — an oasis even though so close to the activity of 5th Avenue.
Eunice
2025 年 3 月に 7 泊滞在
10/10
Claire
2025 年 2 月に 3 泊滞在
8/10
I had to negociate to have a guess on the beach.
Sylvie
2025 年 3 月に 3 泊滞在
8/10
petr
2025 年 3 月に 9 泊滞在
10/10
I loved this place! Everyone was very friendly and welcoming.
Leticia
2025 年 3 月に 6 泊滞在
10/10
we loved this hotel and very friendly staff.
Roberto
2025 年 3 月に 6 泊滞在
10/10
We love the fact that the property is right there on the beach. It's very easy to walk from our room to the beach. We really enjoy the daily breakfast too. It's nice to have bottles of water in the room, and the "welcome" drinks. We plan to return to this property, as we really enjoyed our stay. Thank you!!!