Plainedge Vacations from ￥309,501

Valet was useless. Front desk not accommodating. Clean room and hotel.

Fabulous room and the hotel staff was able to accommodate us with a medical fridge. Had trouble with the t v not keeping reception and going black and construction repairs, starting eight thirty nine o'clock were a little bit off, but otherwise the stay was fabulous.

Excellent room size and surrounding location

The location was still good for a Saturday stay with a lower rate b/c subway stations are close by as is Pier 11 to get over to DUMBO quickly. The neighborhood wasn’t a ghost-town even a good bit after midnight. Room was clean and nice.

Hotel hits all the 5 star spots apart from 2 points. 1 - the rooms are not soundproof at all, and being able to hear the conversations in the room next door so clear that i could repeat what they were saying is not what i would expect. Second - the front desk staff are not as polished and committed to the level of service i would expect from a top end 5 star hotel. Doormen were top class. All in all it's a good hotel, but with so much choice in NY, i have stayed in better.