Book a Pinnawala Resort

"Clean room , good location, great views over Kandy from our room and the rooftop bar and swimming pool. Great breakfast."

"Nice and clean hotell. Friendly staff and outdoor area was good but a bit small. Did not try the pool but looked good enough. Also liked the location. "

"Clean, tastefully decorated room with huge comfortable bed. Friendly, helpful staff. Quiet location for a restful nights sleep. We enjoyed our stay and would definitely stay again. "

"This is a beautiful hotel and the staff were really friendly and helpful. Rooms were lovely and the rooftop pool and bar were great additions. The buffet breakfast was excellent too. Would definitely recommend. "

"Upon check in I said I had planned to check out at 4am to join an excursion, I requested a breakfast package to be prepared. Upon checking out no one was available and I wasn't able to get breakfast I paid for. "

"The room was just ok. Very small, cheap amenities and the first night there was a very bad smell in the bathroom— sewage smell. Talk with the front desk the following morning and it was corrected Carpets in the hallway and elevator are in deep need of a good cleaning. That doesn’t give a good image. The staff was very attentive and responsive. Very good staff. "

"Amazing location up in the hills, excellent staff and incredible hospitality. Best hotel in Kandy area. "

"This property is falsely advertised as a 4.5-star hotel; in reality, it falls far short of that standard. It is an old, converted house with dated furnishings, holes in window frames, and a leaking roof. While the staff are friendly—and Smith, in particular, was very persistent in his efforts to help us—the management fails on basic amenities. There was no daily housekeeping or spa as promised, and we were even locked out one day due to the lack of a 24-hour front desk. The food is only bearable, the location provides lovely view, but is an absolute inconvenience, being far removed from the main road."

"Lovely welcoming staff at reception! Super quiet room except for wonderful birdsong in the morning. Beautiful old furniture, artefacts , brass lift, wooden flooring …. Nice swimming pool too! "