2/10 Terrible
Ashley
Traveled with family
May 29, 2024
Disliked: Cleanliness, amenities, property conditions & facilities
Well, I knew I was in for it when I checked in and one of the guests came down complaining that there was pee all over his room and he wanted a new one. Of course the construction in the parking lot and extremely limited places to park was my first clue that I might have made a mistake in booking this hotel. We got to the fourth floor via the elevator and went in our room. It had beds but none of the other amenities listed. No refrigerator, no hair dryer, no towels and no microwave as advertised. The bathroom had a super strong pee smell. We could not find any pee on the toilet or floor but as the room had recently been redone we believe they must have tiled over a really big pee mess. We did finally get towels and a hair dryer but on the second night the elevator broke and my elderly mother had to go up the stairs, with her cane, to get to our room the last two nights. The breakfast was not bad but the construction noise and loud music in the morning and the loud music at night made it really hard to sleep. The room was one of the few that had been recently redone and wasn't bad except the pee smell and lack of aforementioned amenities. It seemed fairly clean but we had to buy and use a couple of cans of Lysol to combat the pee smell. Unfortunately, the pee smell won! At any rate this might end up being a decent place to stay someday but should not have been opened until the renovations were completed.
Ashley
Stayed 3 nights in May 2024