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ベストウェスタン プラス マウンテン メロディーズ イン & スイーツの口コミ

2.5 out of 5
ベストウェスタン プラス マウンテン メロディーズ イン & スイーツ
1949 Parkway, Apple Valley, Pigeon Forge, TN

口コミ

9.4

最高に素晴らしい

評価 10 - 828 件の口コミ中 614 件が非常に良い" "
評価 8 - 828 件の口コミ中 154 件が良い" "
評価 6 - 828 件の口コミ中 35 件が普通" "
評価 4 - 828 件の口コミ中 13 件が不満" "
評価 2 - 828 件の口コミ中 12 件が非常に不満" "

9.6/10

清潔度

9.6/10

スタッフとサービス

9.2/10

設備とサービス

9.4/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Joshua

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect
2024 年 5 月に 3 泊滞在
Assistant General Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you Joshua for taking the time to complete the review on your recent stay with us. We all are so happy we exceeded your expectations. We look forward to seeing you on your next visit with us.

10/10 (非常に良い)

Scott

家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Room and staff were great. The only thing I had problems with was someone was smoking outside and the air conditioner sucked it into our room
2024 年 5 月に 1 泊滞在
Assistant General Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you Scott for taking the time to complete the review on your recent stay with us. We do apologize for the smoke coming in your ac. We are happy we could meet your expectations. We look forward to your next stay with us.

10/10 (非常に良い)

Rica

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything
2024 年 5 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for taking the time to complete the survey on your recent visit with us. We all are so happy we exceeded your expectations. We look forward to seeing you again on your next visit with us.

10/10 (非常に良い)

Matthew

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This was the perfect spot for our weekend at Dollywood! Everything was so clean and all the employees we came in contact with were so nice! We are first time season pass holders this year to Dollywood and I think this may be our go to hotel!
2024 年 5 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 13 日)
Matthew, thank you for taking the time to complete the review on your recent stay with us. We all are so excited to have exceeded your expectations. We look forward to seeing you on your next visit.

8/10 (良い)

Lyamie

家族旅行
good
2024 年 5 月に 3 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for taking the time to complete the review on your recent stay with us. We look forward to seeing you again.

10/10 (非常に良い)

Jessica

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
Nice, clean hotel. The only issue was the pool was not working the entire time we were staying. Other than that I would stay again.
2024 年 5 月に 3 泊滞在
Managementからの返信 (投稿日 : 2024 年 5 月 5 日)
Thank you, Jessica, for taking the time to complete the review on your recent stay with us. We apologize for the pool being down for maintenance during your stay. We look forward to seeing you again

10/10 (非常に良い)

George

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff and the overall quality of the hotel is great.
2024 年 4 月に 4 泊滞在
Assistant General Managerからの返信 (投稿日 : 2024 年 4 月 27 日)
Thank you George for taking the time to complete the review on your recent stay with us. We all are so happy we exceeded your expectations. We look forward to seeing you again.

10/10 (非常に良い)

Susan

2024 年 4 月に 3 泊滞在
Assistant General Managerからの返信 (投稿日 : 2024 年 5 月 12 日)
Susan, thank you for taking the time to complete the review on your recent stay with us. We all are so excited to have exceeded your expectations. We look forward to seeing you on your next visit.

6/10 (普通)

Charles

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Weird lighting room.
2024 年 4 月に 3 泊滞在
Assistant General Managerからの返信 (投稿日 : 2024 年 4 月 21 日)
Charles thank you for taking the time to complete the review on your recent stay with us. We apologize for not meeting your expectations.

10/10 (非常に良い)

James

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Able to walk to many attractions.
2024 年 4 月に 3 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 20 日)
Thank you, James, for taking the time to complete the review on your recent stay with us. We are so happy we exceeded your expectations. We look forward to seeing you again.

10/10 (非常に良い)

Jamal

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is stay was excellent. We will be staying here again
2024 年 4 月に 3 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 19 日)
Thank you, Jamal, for taking the time to complete the review on your recent stay with us. We are so happy we exceeded your expectations. We look forward to seeing you again

10/10 (非常に良い)

Lidia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
La propiedad muy bonita muy limpio y el personal súper amable súper recomendado
2024 年 4 月に 3 泊滞在
Assistant General Managerからの返信 (投稿日 : 2024 年 4 月 18 日)
Thank you Lidia for taking the time to complete the review on your recent stay with us. We are so happy we exceeded your expectations. We look forward to seeing you again.

10/10 (非常に良い)

Tonya

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Will stay here again. Loved the loft style rooms with kids.
2024 年 3 月に 3 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for your review! We are glad to hear that you enjoyed your stay with us and hope to see you again soon!

8/10 (良い)

Tracy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Stacey Dからの返信 (投稿日 : 2024 年 4 月 15 日)
Tracy, thank you for completing the review on your recent stay with us. We are so happy to have met your expectations. We look forward to seeing you again.

10/10 (非常に良い)

Brenda

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I really liked this place! Very cleaned! Great location! Great breakfast!
2024 年 4 月に 1 泊滞在
Management からの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you for your review! We are glad to hear that you enjoyed your stay with us and hope to see you again soon!

10/10 (非常に良い)

Gloria

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Check in staff was friendly. Room was very clean. I was a little surprised that when housekeeping cleaned our room they did not make the bed. I did not expect them to change sheets but did think they would make the bed. Breakfast was great. Overall it was a very pleasant stay. View from room was nothing to brag about. It overlooked a run down house. Would stay here again and recommend.
2024 年 4 月に 3 泊滞在
Assistant General Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Thank you for your review! We are glad to hear that you enjoyed your stay with us and hope to see you again soon!

6/10 (普通)

Gemielyn

気になった点 : スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Assistant General Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Thank you for your review! May I ask for more information regarding your 3 out of 5 review?

10/10 (非常に良い)

Melissa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property was amazing! Staff was super friendly and helpful. Right off the road, and close to so many options.
2024 年 4 月に 2 泊滞在
Assistant General Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Thank you Melissa for taking the time to complete the review on your stay with us. We all are so happy we exceeded your expectations. We look forward to seeing you on your next visit.

10/10 (非常に良い)

Trisha Pauline

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was so perfect
2024 年 4 月に 1 泊滞在
Assistant General Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Thank you Trisha Pauline for taking the time to complete the survey on your recent stay with us. We all are so happy we exceeded your expectations. We look forward to your next visit with us.

8/10 (良い)

Arvin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice little lodge in the main thoroughfare of Pigeon Forge. Convenience location and close to many attractions (Titanic museum, upside down house, etc) and great restaurants (i.e. Local Goat). Staff is friendly and breakfast is decent. However, the room can be a little bit more clean. We noticed a candy wrapper on the carpet and one of pillow cases has stains when we checked in.
2024 年 3 月に 2 泊滞在
Assistant General Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Arvin thank you for taking the time to complete the survey on your recent stay with us. We apologize for the candy wrapper and stained pillowcase. This was brought to the attention of our Executive Housekeeper to ensure this does not happen again. We hope you will give us another chance to exceed your expectations.

10/10 (非常に良い)

Nakita

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Assistant General Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Thank you Nakita for taking the time to complete the survey on you recent stay with us. We are all so glad we could exceed your expectations. We look forward to your next visit with us.

10/10 (非常に良い)

Alexus

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location was absolutely perfect, front desk customer service was top notch and the room were great! Definitely staying here next time I return!
2024 年 3 月に 3 泊滞在
Assistant General Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Thank you Alexus for taking the time to complete the survey on your recent visit with us. We all are so happy we exceeded your expectations. We look forward to seeing you again.

10/10 (非常に良い)

Greg

2024 年 4 月に 2 泊滞在
Stacey Dからの返信 (投稿日 : 2024 年 4 月 26 日)
Thank you Greg for taking the time to complete the review on your recent stay. We all are so happy we exceeded your expectations. We look forward to seeing you again on your next visit.

10/10 (非常に良い)

alaina

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really nice.Neat..And Affordable not to high or too low... Beautiful...
2024 年 3 月に 2 泊滞在
Assistant General Managerからの返信 (投稿日 : 2024 年 4 月 5 日)
Alaina thank you for taking the time to complete the survey on your recent visit with us. On behalf of the entire staff, we are so glad we could exceed your expectations. We look forward to seeing you again.

4/10 (不満)

Clive

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The hotel was close to everything. Wish the room was a little bigger.
2024 年 3 月に 3 泊滞在
Assistant General Managerからの返信 (投稿日 : 2024 年 4 月 3 日)
Clive thank you for taking time to complete the survey on your recent stay. We apologize for not meeting your expectations. Any feedback on your stay would help ensure the issues are taken care of. Please advise of what warranted a two for review. Room size is standard hotel size.

10/10 (非常に良い)

Susan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very helpful and friendly staff, clean hotel, comfortable, delicious breakfast, and convenient to major attractions in Pigeon Forge. We’ll be back! Thanks.
2024 年 3 月に 2 泊滞在
Assistant General Managerからの返信 (投稿日 : 2024 年 4 月 2 日)
Thank you Susan for taking the time to complete the survey on your recent stay with us. We all are so happy we could exceed your expectations. We look forward to seeing you on your next visit with us.

8/10 (良い)

SALLY、Philadelphia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We liked the place. Did not expect the whole town is the vacation spot. Very busy and crowded!!
2024 年 3 月に 4 泊滞在
Assistant General Managerからの返信 (投稿日 : 2024 年 4 月 2 日)
Sally, thank you for taking the time to complete the survey on your recent stay with us. We are so happy we could meet your expectations. We look forward to your next stay with us.

10/10 (非常に良い)

Barbara

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Way happy about our stay close to everything friendly staff. Room was very nice .
2024 年 3 月に 2 泊滞在
Assistant General Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Thank you, Barbara, for taking the time to complete the survey on your recent stay with us. We all are so happy we met/exceeded your expectations. We look forward to your next visit with us.

2/10 (非常に不満)

Quinatta

小さなお子様連れの家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
This was the worst stay I have ever had In Pigeon forge and we come all the time but decided to not stay in a cabin instead we chose this property not only did they have the air restricted we stayed in a loft where heat rises and we were hot the entire trip my daughters nose bleed the whole time we were there because it was got an stuffy very difficult to sleep when I called the front desk they informed me that they restrict air during the winter it is not winter it’s spring and was 70 degrees that weekend but we only had heat when I called the front desk they said they could offer me a fan to plug up I said I spent over 600 to have to use a fan it’s hot but I noticed the hotel itself was cool air blowing in lobby and halls . the whole weekend was miserable and the worst stay ever I would not recommend this hotel to anyone unless you check to see if the air is being offered to the guest
2024 年 3 月に 2 泊滞在
Assistant General Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Quinatta, thank you for taking the time to complete the review on your recent stay with us. We do apologize for not meeting your expectations. A/C in the top loft areas are turned back on the first part of April. When the manager on duty reached out, the lower level area had the heat on full blast and heat was rising to the loft area. There was also use of strong profanity directed at the manager on duty and staff.

10/10 (非常に良い)

Katie

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 3 月 31 日)
Katie, thank you for taking the time to complete the survey on your recent stay with us. We all are so happy we met/exceeded your expectations. We look forward to your next visit with us.

10/10 (非常に良い)

Sarah

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient location minutes from the Island and hiking. Room was clean and spacious with usb charging ports. The breakfast was great, my only complaint would be that there was only 1 waffle maker, but my daughter liked the different waffle flavors each day.
2024 年 3 月に 3 泊滞在
Assistant General Managerからの返信 (投稿日 : 2024 年 3 月 27 日)
Thank you Sarah for taking the time to complete the survey on your recent stay with us. We all are so glad we were able to meet your expectations. We have now upgraded to 2 waffle makers. We look forward to your next visit with us.

10/10 (非常に良い)

Jessica

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Was hesitant about staying at a Best Western, but this place was super nice! Will definitely stay here again!!!
Assistant General Managerからの返信 (投稿日 : 2024 年 3 月 28 日)
Jessica, thank you for taking the time to complete the survey on your recent stay with us. We all are so happy we met/exceeded your expectations. We look forward to your next visit with us.

10/10 (非常に良い)

Tracy

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Updated, clean and nice
2024 年 3 月に 2 泊滞在
Assistant General Managerからの返信 (投稿日 : 2024 年 3 月 24 日)
Thank you Tracy for taking the time to complete the survey on your recent visit with us. The entire staff is very happy we could meet your expectations. We look forward to seeing you on your next stay.

10/10 (非常に良い)

Krupa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2024 年 3 月に 2 泊滞在
Assistant General Managerからの返信 (投稿日 : 2024 年 3 月 24 日)
Thank you, Krupa, for taking the time to complete the survey on your recent stay with us. We all are so happy we met/exceeded your expectations. We look forward to your next visit with us.

10/10 (非常に良い)

Heather

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Jennifer at the front desk is fantastic!! Helped me when I double booked. The room was a great surprise. Large spacious, and loved the hot tub (used almost every night). I can't complain. A noisy neighbor @2am, 1 night but it wasn't the hotels fault. Area is super tourist but felt safer in this hotel's location than others right by the Island. You think BW and you're like it's going to be hit or miss right? .. well this one is a hit!! Will def return!?
2024 年 3 月に 4 泊滞在
Stacey Dからの返信 (投稿日 : 2024 年 3 月 20 日)
Heather, thank you so much for taking the time to complete the survey on your recent visit with us. Our entire staff is so happy we met your expectations. I definitely will pass on the kudos to Jennifer. We are looking forward to your next visit with us.

10/10 (非常に良い)

Johnny

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is very clean and modern. The staff is super friendly and helpful. We stayed 3 nights and had no problems. We will definitely stay there again.
2024 年 3 月に 3 泊滞在
Stacey Dからの返信 (投稿日 : 2024 年 3 月 19 日)
Johnny, thank you for taking the time to complete the survey on your recent stay with us. We all are so happy we met/exceeded your expectations. We look forward to seeing you again on your next visit.

10/10 (非常に良い)

Barbara

2024 年 3 月に 2 泊滞在
Assistant General Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you Barbara for taking the time to complete the survey on your recent visit with us. We all are so happy we exceeded your expectations. We look forward to your next visit with us.

10/10 (非常に良い)

Michael

カップルで旅行
Very nice!
2024 年 3 月に 4 泊滞在
Stacey Dからの返信 (投稿日 : 2024 年 3 月 17 日)
Thank you Michael for taking the time to complete the survey on your recent stay with us. We are happy we could meet/exceed your expectations. We look forward to your next visit with us.

10/10 (非常に良い)

Glenda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 4 泊滞在
Stacey Dからの返信 (投稿日 : 2024 年 3 月 18 日)
Glenda, thank you for taking the time to complete the survey on your recent visit with us. We are so glad we could meet your expectations. We look forward to your next visit with us.

10/10 (非常に良い)

Edgar

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great Location and Beautiful Place
2024 年 3 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 16 日)
Thank you for your review! We greatly appreciate it and hope to see you again soon!

10/10 (非常に良い)

Erik

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice and customer service friendly
2024 年 3 月に 1 泊滞在
Stacey Dからの返信 (投稿日 : 2024 年 3 月 13 日)
Erik, thank you for taking the time to complete the survey on your recent stay with us. On behalf of the entire staff, we are so glad we could meet/exceed your expectations. We look forward to your next stay with us.

8/10 (良い)

Crystal

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
.
2024 年 3 月に 3 泊滞在
Stacey Dからの返信 (投稿日 : 2024 年 3 月 13 日)
Thank you Crystal for taking the time to complete the survey on your recent stay with us. We are so glad we met/exceeded your expectations. We look forward to your next visit with us.

10/10 (非常に良い)

Alicia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was spectacular, super clean and nice!
2024 年 1 月に 1 泊滞在
Stacey Dからの返信 (投稿日 : 2024 年 3 月 12 日)
Alicia, Thank you for taking the time to complete the survey regarding your recent stay with us. On behalf of the entire time we are so glad we met/exceeded your expectations. We look forward to your next visit.

8/10 (良い)

Adam

2024 年 3 月に 3 泊滞在
Front Desk からの返信 (投稿日 : 2024 年 3 月 31 日)
Adam, thank you for taking the time to complete the survey on your recent stay with us. We all are so happy we met/exceeded your expectations. We look forward to your next visit with us.

8/10 (良い)

shaun

カップルで旅行
Been here many times and is a great hotel
2024 年 3 月に 2 泊滞在
Stacey Dからの返信 (投稿日 : 2024 年 3 月 10 日)
Thank you Shaun for taking the time to complete the survey on your recent stay with us. We are so glad that we met your expectations. We look forward to your next stay with us.

2/10 (非常に不満)

David

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
I had no issues with the property. I did however have issues with Expedia. You didn’t get my reservation to them, I waited an hour and a half for the situation to get fixed by Expedia. Then set me up in a room I didn’t want. I asked for a room with a King bed and got 2 twins. This is absolutely a ruined experience, and it was because of Expedia. I want a full refund.
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 15 日)
We are sorry for your inconvenience.

10/10 (非常に良い)

Lorraine

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved the loft room!
2024 年 2 月に 1 泊滞在
Stacey Dからの返信 (投稿日 : 2024 年 2 月 26 日)
Lorraine, thank you for completing the survey regarding your recent visit with us. We are so glad you love the loft room. We look forward to your next visit with us.

10/10 (非常に良い)

Tracy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We have stayed at this hotel twice. It's in a great location and very clean. Excellent breakfast and staff. The only draw back is the doors slam shut which makes for a lot of noise. It's is hard to sleep pass 7 or 8 once the hotel staff and other hotel guests start getting up. Other than that this is a very nice hotel.
2024 年 2 月に 2 泊滞在
Stacey Dからの返信 (投稿日 : 2024 年 2 月 26 日)
Tracy thank you for taking the time to complete the survey on you recent visit with us. We apologize about the doors slamming and the noise. We hope you will visit again so we may exceed your expectations.

10/10 (非常に良い)

Glen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was great called to make sure our room was in proper order. The hotel was clean. The water could have been a little hotter but it wasn’t at all an issue. We would stay again
2024 年 2 月に 4 泊滞在
Stacey Dからの返信 (投稿日 : 2024 年 2 月 26 日)
Glen thank you so much for completing the survey on your recent stay with us. I will have maintenance check on the hot water in that particular room. We look forward to your next visit.

10/10 (非常に良い)

Melissa

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk was super amazing and comforting after my horrible experience beforehand (checked into a hotel and put with in 10 mins because it was so disgusting). Room is so spacious and clean, balcony is really nice size, quiet and very safe feeling.
2024 年 2 月に 1 泊滞在
Stacey Dからの返信 (投稿日 : 2024 年 2 月 19 日)
Thank you Melissa for taking time to complete the survey on your recent stay with us. We are so happy we could turn your bad experience into a much better experience. We are looking forward to your next visit to the area.