Wow just wow! Very nice staff from the minute you walk in. Rooms were very nice and clean. It’s a great location to everything nothing at all to complain about. Breakfast was great. Will definitely be staying there again for sure.
Wade
2024 年 5 月に 2 泊滞在
4/10 (不満)
Belinda
家族旅行
2024 年 5 月 6 日
良かった点 : スタッフとサービス
We stayed in a suite with two queen beds and a sofa bed. The beds are in a separate room with a door that closes which is nice if some people want to go to sleep early while others stay up watching TV.
The positive: Very roomy! Felt like a small apartment. Full kitchen (including small dish soap). All the appliances worked well. The refrigerator was a nice size. There was an electric stove and lots of cupboards and a table with chairs around it. The mattresses on the beds were comfortable. Looks like they’re putting a nice new flooring throughout the hotel. There is an outdoor pool as well. The people were friendly and eager to help. It is very close to Dollywood.
The negative:
The couch and beds smelled like a mixture of sweat and some kind of chemical. The top coverlet and blanket had some stains. The hotel is run down from the outside including the landscaping which is overgrown. (Did NOT look like the picture) The sofa bed was really old and the sofa mattress was so thin that you could literally feel every spring and bar. We closed the sofa bed and I slept on the couch. The bathroom had some kind of strange smell. The whole hotel just feels run down. If you have a large family like we do it is a good price for the size of room, but don’t expect it to be like the pictures. I wouldn’t have wanted to stay more than one night there. I would not stay again. We’ll probably try and save up a little more money so we can stay somewhere cleaner next time.
Belinda
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Esperanza
家族旅行
2024 年 5 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We have stayed twice here, we really like it. Really good price!
Esperanza
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Kim
グループ旅行
2024 年 4 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We love staying here!!
Kim
2024 年 4 月に 2 泊滞在
4/10 (不満)
Jeremiah
家族旅行
2024 年 4 月 29 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I just finished a three night stay and I really disliked this property, it was in poor condition. The sidewalk was falling apart, the siding was coming off the building, and there was trash all over the parking lot and rolled up carpets were thrown in the bushes. It was just very run down in general. Also the complimentary breakfast was subpar. The pastries were stale every day. Also there was no fruit and there was no real coffee. I will not stay here again.
Jeremiah
2024 年 4 月に 3 泊滞在
8/10 (良い)
Thomas
家族旅行
2024 年 4 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
was close to entrance to smokey mountains and far enough away from car show which I did not know was going on so a win win for us and clean place with nice staff
Thomas
2024 年 4 月に 1 泊滞在
8/10 (良い)
Doris
カップルで旅行
2024 年 4 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The suite was large and clean Housekeeping was excellent. Front desk did check us in early but we did have to wait @15 minutes for him to get off the cell phone. Parking is behind the building. Sidewalk leaving the lobby to the parkling lot nds major repair up front. Sofa sleeper in room needs replacement - as you sit on it and it keeps going downdown.in ro fi
Doris
2024 年 4 月に 7 泊滞在
8/10 (良い)
Lynn
家族旅行
2024 年 4 月 20 日
Loved the room setup.
Lynn
2024 年 4 月に 3 泊滞在
8/10 (良い)
Michael
カップルで旅行
2024 年 4 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Spider in the tub and large dead bug by tv stand. Other than that, great! Location is great and staff is great!