フーミのアパートスタイルホテル

「I am writing to formally raise a complaint regarding a misleading listing on Expedia. The property was advertised as a 3-bedroom apartment. However, upon arrival, it became clear that the unit was originally a 2-bedroom layout, with the master bedroom divided into two smaller rooms. One of these rooms has no window and no air conditioning, making it unsuitable as a proper bedroom. This critical detail was not disclosed in the listing. This constitutes a material misrepresentation of the...

「チェックインがフロントではできずに、カードを持参した人物がホテルの外から現れた。ホテルのサービスからも外され、掲載内容に差異があった。」

「This property is a scam. Stay away. The reality is completely different from the photos they advertise. The room is old and poorly maintained. Parts of the walls are deteriorated, the curtains are dirty, and the covers on the rocking chair are stained and filthy. I did not feel comfortable using any of the furniture. The building is low class, with poor-quality furniture throughout. What they call a "furnished balcony" is actually a balcony full of drying bedsheets, a few old chairs pushed into...

「Was ok for the money we paid. Fairly central, spacious. However it does need a touch-up, taps, sinks and showers esprcially.」

「Room is not clean, the washing machine is dirty, I have to clean it before using. The check-in girl on the phone was fine but the girls that took our family to the room were so rude. The management is not professional. They didn't guide us how to use the pool, gym room, people there did not let us use it but they were listed on booking. The elevator is terrible. The biggest disappointment was they did not give us the room we booked. I had booked one week before our vacation for the whole family...

「The building and surrounding grounds were very dirty and grimy. There were no amenities whatsoever. My room was fairly clean, but old and run-down. However, the upside was that it was very close to the beach, which was nice.」