4/10 (不満)
KENNETH
出張
2025 年 8 月 4 日
気になった点 : 設備とサービス、施設のコンディションと設備
I cannot recommend this property. While the Tempe location was convenient, what appears to be a commercial-to-residential conversion was poorly executed.
My stay began with confusion due to outdated and misleading signage from its days as a commercial space. The provided Wi-Fi instructions were also outdated and incorrect. I requested a direct phone call from the host via email, but with my Canadian phone on a local AT&T network, email access was unreliable. I eventually received an email reply, but by that time, I had already noticed several issues:
An exposed wire protruding from the wall
A “shared” stairwell light controlled by upstairs neighbours who frequently smoked weed on their balcony. The noise resonance from them walking in a weed stupor was also horrible.
Poor shower drainage
A ceiling fan that only operated when the ceiling pot lights were on, making it impossible to have air circulation at night in 100°F+ weather
I emailed multiple times asking the host to call me to discuss possible solutions to the fan and lighting issues. The host refused, instead suggesting I “try other networks” with the same incorrect Wi-Fi password.
As a visiting REALTOR® from Canada attending a conference, I was shocked by the dismissive and unhelpful responses. This property’s renovation was substandard, and the host’s customer service was unacceptable. Frankly, they should consider another line of work.
KENNETH
2025 年 7 月に 8 泊滞在