Pho Yen Vacations from ￥83,585

The breakfast was very good with good variety of western and Asian options. The location of the hotel is excellent … very close to night market, restaurants and retail. My key objections: (1) I arrived around 11am. Even though the hotel had rooms available for my immediate checkin, the hotel staff insisted not to check us in unless we paid an extra fee. We left our luggage in the lobby and went out for lunch instead. Not the most accommodating staff and management. (2) most rooms in this hotel have no windows. They called them interior windows which basically open into a dead area. If you are not claustrophobic, then I guess it’s ok. Personally we prefer windows so we can get some fresh air.

Great service and beautiful hotel

The staff at the Shining Central Hotel & Spa are all extremely kind. They are very helpful and attentive. The hotel itself was extremely clean and well looked after. We used the spa service as well which was great. They make it feel like a home away from home!

This is the best hotel I’ve stayed in during my trip to Vietnam. The staff are very friendly and attentive. The rooms are nice. The breakfast is delicious. The rooftop pool is perfect after a hot day. For real, the staff welcome you with a cold drink and a cloth to wipe your hands. We left and came back a few times while we did excursions to Ha Long Bay and Ninh Binh and they welcomed us back each time. On our last day they lined up by the car and waved bye. It was such a wonderful experience.