Does Essence Hotel - Phnom Penh have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Essence Hotel - Phnom Penh pet-friendly?

No, pets are not allowed at this property.

How much is parking at Essence Hotel - Phnom Penh?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Essence Hotel - Phnom Penh?

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM.

What time is check-out at Essence Hotel - Phnom Penh?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Essence Hotel - Phnom Penh provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Essence Hotel - Phnom Penh located?

Located in Phnom Penh City Centre, this luxury hotel is within a 15-minute walk of Central Market, Royal Palace, and Riverside. Sorya Shopping Center and Sosoro Museum are also within 10 minutes. Phnom Penh Railway Station is 13 minutes by foot.

Essence Hotel - Phnom Penh Reviews, Deals & Photos 2025

About the neighborhood

Located in Phnom Penh City Centre, a neighborhood in Phnom Penh, Essence Hotel - Phnom Penh is near the airport. Royal Palace and Wat Phnom are local landmarks, and travelers looking to shop may want to visit Central Market and Exchange Square. Phnom Penh Fantasy World and Water Garden are also worth visiting.

Visit our Phnom Penh travel guide

8/10 Good

Steven

Jul 24, 2020

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel but some issues

It is a nice well maintained modern hotel. Some staff issues - on checkin they could not trace my booking. After 10 minutes I was given a key but the room had not been made up. I waited a further 10 minutes and got another room. Took a shower went out but noticed air con not working when I returned. Engineer was useless. I moved room again and this time no problems. Nice room, breakfast is good. They may have lost regular / trained staff due to COVID!

Stayed 2 nights in Jul 2020

4/10 Poor

NONAME

Apr 4, 2020

Disliked: Cleanliness, amenities, property conditions & facilities

虫は出るし、掃除は適当

Stayed 7 nights in Mar 2020

6/10 Okay

Verified traveler

Mar 29, 2020

Stayed 18 nights in Mar 2020

8/10 Good

SHIGEFUMI

Mar 22, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

6/10 Okay

SHIGEFUMI

Mar 17, 2020

まあまあ

値段の割にはまあまあかなと思いました。安かったので良しとします。朝食付きでしたが、これもまあ普通に食べられますわ。フォーがあったのは良かった。水がフリーで付いてないので、そこは×。

Stayed 1 night in Mar 2020

10/10 Excellent

Thomas

Feb 13, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Feb 6, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint hotell, ligger bra till men man måste ta tuc tuc överallt o kan ej gå som vid hotellen nere vid floden. Poolen såg inte riktigt ut som på bilderna men funkade ändå. Hjälpsam och trevlig personal.

Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Feb 3, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan 2020

10/10 Excellent

Francois

Jan 31, 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Emplacement magnifique seulement un peu loin de l’attrait touristique, le Mékong et le Palais Pour s’y rendre les rues sont encombrées

Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveler

Jan 29, 2020

Disliked: Cleanliness, amenities

Stayed 9 nights in Jan 2020

2/10 Terrible

HyunSeok

Jan 25, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very notorious for overbooking

We booked three rooms for family trip. However, when I arrived there, "No room is available". It means they made overbooking. I booked the rooms 10 days before with whole payment. So terrible! This hotel is very notorious for overbooking. Finally we had to move other hotel. if you want to avoid sleeping on the street, you shouldn't book this hotel.

Stayed 1 night in Jan 2020

6/10 Okay

MOHAMMED

Jan 19, 2020

Disliked: Property conditions & facilities

It was good to stay over there

Stayed 1 night in Jan 2020

6/10 Okay

Jongho

Jan 15, 2020

Stayed 1 night in Dec 2019

10/10 Excellent

Luc

Jan 11, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Satisfied

Stayed 2 nights in Jan 2020

8/10 Good

Daniel

Jan 4, 2020

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Dec 30, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Dec 2019

8/10 Good

Zainai

Dec 27, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable hotel

A centrally located Hotel. The features in the hotel, such as a proper hook to air towel etc.

Stayed 2 nights in Dec 2019

8/10 Good

Kok Phiev

Dec 22, 2019

Liked: Staff & service, room comfort

Stayed 2 nights in Dec 2019

2/10 Terrible

Dong hwa

Dec 22, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

숙박을 하지도 않았는데 환불이 불과하니 잘보고 결제하세요 지금까지 50만을 날렸습니다 절대로 한번 결제하면 환불안됩니다 제가 경험인데 싼게 비지떡입니다 실제로가면 냄새나고 그래서 결제를하고 잠을 못잔다하던라도 절대로 환불안됩니다 잘보고 결제하세요 벌써2번이나실수로 한번도 못자고 50만원 날렸습니다 호텔 컴 에서는 책임 안해줍니다 참고하세요

Stayed 1 night in Dec 2019

8/10 Good

Kok Phiev

Dec 20, 2019

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Dec 2019

8/10 Good

Joseph

Dec 20, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019

4/10 Poor

Andrea

Dec 19, 2019

Liked: Cleanliness, property conditions & facilities, room comfort

hotel ok, Hotels.com app never ever!

Due to my frequent travels, I usually use apps that allow me to earn points on my frequent flyer airline cards. This time I chose to use hotels.com because it was cheaper than on other websites. Online booking went smooth and all was ok. The third and last day we decided to stay one more night and extended and paid (50$) trough the app the stay. Yet once back in the hotel, after dinner, we have been told there is no availability and there is no room for us. There was also no possibility to cancel the booking as in the meanwhile midnight passed. Being late in the night, in Cambodia, we accepted to be upgraded to the hotel in front of us. Once packed and arrived, the “upgrade” room had nothing to do with what we have booked, the guesthouse hadn’t facilities we paid for, curtains were broken, the fridge empty, no swimming pool etc. all this isn’t of course terrible, it was even an ok place, but not for 50$. I checked their rates online and those rooms were sold for 20$! I got in touch via chat with hotels.com assistant who sweared these things never happen and wrote me to wait online while he would call the hotel. He did so, but in those 20mim the connection went lost and we had to start from the very beginning: another assistant, the same procedure, details, names, codes, he calls again the hotel, he the hotel calls the manager, the assistant calls the hotel back, the receptionist calls the manager back ... after another 45 minutes in which we have be

Stayed 2 nights in Dec 2019

8/10 Good

Susanne

Dec 19, 2019

Liked: Staff & service

Disliked: Cleanliness

Mycket trevlig personal som var mycket tillmötesgående men talar och förstår engelska sådär. Rummen är stora och rymliga men sängkläder och handdukar var söndriga och inte helt rena. Frukostbuffén gör alla nöjda! Takterrassen med pool är förträfflig med utsikt åt alla fyra väderstreck.

Stayed 3 nights in Dec 2019

8/10 Good

Kok Phiev

Dec 18, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019

8/10 Good

Kok Phiev

Dec 18, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019

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Essence Hotel - Phnom Penh Reviews

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