フェーズ 5 ホテル

「Comfortable hotel great service from the staff will come back again value for money 」

「Great customer service」

「Tucked away on a quiet side street. Staff very helpful. Breakfast was only on outside rooftop cafe. A bit dirty up there, and hot in May. But the food was good!」

「Terrible experience at Regenta. I called beforehand to confirm my check-in time and was told 12 PM. When I arrived, they suddenly said it was 2 PM. I also specifically asked if I needed to bring anything for check-in and was told no, but when I got there they demanded my passport and visa, which was never mentioned. The room itself was disgusting. It smelled bad, the AC wasn’t working, and the “white” bedsheet was dirty. The decorative cloth on the bed was extremely filthy and black. The room...

「Good and clean room 」

「Hotel is terribly dirty. Got to my room to find out a nasty toilet. Pictures were probably taken years ago, but it does not represent real condition of hotel. If possible, avoid it.」