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Hotel Pousada Crystal Palace

3.0 star property
Inn with free breakfast, steps from Crystal Palace

Choose dates to view prices

Photo gallery for Hotel Pousada Crystal Palace

Iron/ironing board, free WiFi
30-inch TV with cable channels
Front of property
Free daily buffet breakfast
Front of property
Hotel Pousada Crystal Palace stands in the Historic Center, offering travelers a delicious breakfast buffet each morning and a peaceful garden retreat. The property provides free WiFi in all rooms and maintains a 24-hour front desk for guest assistance.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Air conditioning
The current price is ￥8,554
￥8,725 total
includes taxes & fees
Nov 10 - Nov 11

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Twin Room

Iron/ironing board, free WiFi

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Iron/ironing board
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Iron/ironing board, free WiFi

Standard Triple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Iron/ironing board
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

Iron/ironing board, free WiFi

Standard Quadruple Room

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Iron/ironing board
  • Sleeps 4
  • 1 Double Bed and 2 Large Twin Beds

View all photos for Standard Single Room, 1 Bedroom

Standard Single Room, 1 Bedroom | Iron/ironing board, free WiFi

Standard Single Room, 1 Bedroom

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Laptop workspace
Iron/ironing board
  • Sleeps 1
  • 1 Double Bed
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About the neighborhood

Map
25680030, RJ, Petrópolis, Av presidente kennedy, 109

What's nearby

  • Crystal Palace - 3 min walk - 0.3 km
  • Bohemia Brewery - 5 min walk - 0.5 km
  • Cathedral of Saint Peter of Alcantara - 8 min walk - 0.7 km
  • House of Princess Isabel - 10 min walk - 0.9 km
  • Imperial Museum - 15 min walk - 1.3 km

Getting around

  • Saracuruna Station - 34 min drive
  • Rio de Janeiro International Airport (GIG) - 68 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Bar Bohemia - ‬5 min walk
  • ‪Cantina Giulietta - ‬3 min walk
  • ‪Imperatriz Leopoldina - ‬10 min walk
  • ‪Duas Torres Taverna Medieval BrewPub - ‬3 min walk

About this property

Hotel Pousada Crystal Palace

Inn near Crystal Palace
At Hotel Pousada Crystal Palace, you can look forward to a free breakfast buffet, a garden, and a bar. The on-site restaurant, Bistrô Crystal Palace, features Brazilian cuisine. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • A 24-hour front desk
Room features
All guestrooms at Hotel Pousada Crystal Palace offer comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with showers and hair dryers
  • 30-inch TVs with cable channels
  • Daily housekeeping and phones

Similar properties

Property entrance

Kastel Petrópolis

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 337 reviews
The price is ￥9,290
￥9,475 total
includes taxes & fees
Nov 19 - Nov 20
Kastel Petrópolis

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (BRL 25 per stay)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistrô Crystal Palace

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch TV with cable channels

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 50 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Nearby parking fee: BRL 25.00 per stay(328 ft away; open 24 hours)
  • Pet fee: BRL 50 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Crystal Palace Petropolis
Hotel Pousada Crystal Palace Inn
Hotel Pousada Crystal Palace Petrópolis
Hotel Pousada Crystal Palace Inn Petrópolis

Frequently asked questions

Is Hotel Pousada Crystal Palace pet-friendly?

Yes, pets are allowed at this property. There's a fee of BRL 50 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Pousada Crystal Palace?

As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at Hotel Pousada Crystal Palace on Nov 10, 2025 start from ￥8,554, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Pousada Crystal Palace?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Pousada Crystal Palace?

Check-out is at noon. Late check-out is available for a fee.

Where is Hotel Pousada Crystal Palace located?

Located in Historic Center, this inn is steps from Vale do Paraíba and Crystal Palace. Piabanha River and Barao de Maua House are just steps away.

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Reviews

Hotel Pousada Crystal Palace Reviews

8.4

Very Good

8.6

Cleanliness

10

Amenities

9.2

Staff & service

8.4

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 19 out of 33 reviews
Rating 8 - Good. 6 out of 33 reviews
Rating 6 - Okay. 4 out of 33 reviews
Rating 4 - Poor. 2 out of 33 reviews
Rating 2 - Terrible. 2 out of 33 reviews

Reviews

6/10 Okay

WALLACE

Liked: Cleanliness, staff & service

Bom local mas custo benefício a se considerar

Um lugar razoável para se hospedar, café da manhã bom, atendimento bom, boa localização mas o quarto é bem distante da expectativa que as fotos geram. Custo benefício não é razoável em minha avaliação, mas reitero, depende de expectativa que o visitante tem em relação ao conforto do quarto.
Stayed 2 nights in Jul 2025

10/10 Excellent

João Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfeito.

Pousada tradicional, silenciosa, confortável, ótimo atendimento em todos os serviços, um café da manhã muito bom e excelente localização, é perto de tudo.
Stayed 1 night in Jul 2025

10/10 Excellent

Pascoal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização perfeita, cama confortável, chuveiro maravilhoso e o café da manhã variado e a simpatia dos funcionários excelente, estacionamento não precisa se preocupar, tem uma pessoa super simpática que você deixa a chave e ele manobra sem preocupação
Stayed 2 nights in Jul 2025

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nota 10

Ótima hospedagem e atendimento excelente, assim como o café da manhã!
Stayed 1 night in Jun 2025

8/10 Good

ANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Achei tudo limpo, boa estadia. Próximo do palácio de cristal. São atenciosos. Só achei o quarto um pouco pequeno e o teto, muito rebaixado pq meu marido é muito grande. Tudo limpo e sem umidade. Estadia ótima! Café da manhã de qualidade.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ana Cláudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa experiência em Petrópolis.

A estadia foi boa. Tudo muito limpo. Café da manhã com bastante variedade. Anda bastante para chegar ao centro, pois nas proximidades não tem opção de comércio ( dica para quem viaja com criança), eu gosto de caminhar.
Stayed 3 nights in May 2025

6/10 Okay

Rafaela

Liked: Staff & service
Disliked: Property conditions & facilities

Razoável

Razoável, o quarto que eu fiquei apresentava rachaduras na parede, as luzes do quarto poderiam ser amarelas para serem mais aconchegante, o estacionamento é pequeno e dependendo vc fica preso esperando o manobrista, o Wi-Fi é péssimo. A parte boa do hotel é o café da manhã, o ar gela bastante e os funcionários são super atenciosos e cordiais.
Stayed 4 nights in Feb 2025

10/10 Excellent

ALISON

Liked: Staff & service, amenities
Atendimento excelente e cordial pretendo retornar para mais hospedagens em Petropolis
Stayed 2 nights in Feb 2025

10/10 Excellent

Renata

Liked: Cleanliness, property conditions & facilities
Foi boa! A localização é perfeita, mas o quarto tinha cheiro de mofo.
Stayed 2 nights in Jan 2025

4/10 Poor

Marcio A

Disliked: Property conditions & facilities

Hotel pousada fraquíssima

Estadia pessima, quarto minúsculo, banheiro com vazamento que deixou apartamento enxarcado de água após o banho, sem interfone para se comunicar com recepção. Preço inadequado para a qualidade da pousada, você pagar uma média de diária de R$ 450,00, o máximo que valeria seria R$ 200,00 e olhe lá
Stayed 3 nights in Dec 2024

8/10 Good

Julyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa!

Gostamos muito. Funcionários simpáticos, quarto confortável, bom café. Comida do restaurante excelente, recomendo. Perto de tudo. Ponto negativo somente estacionamento.
Stayed 1 night in Dec 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cafe da manha muuto bom

Apenas uma noite, foi tranquilo, cama confortavel. Estacionamento reduzido. Cafe da manha muito bom.
Stayed 1 night in Dec 2024

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities

Problemas no banheiro

Achei a localização do hotel muito boa. Por fora, é uma gracinha e o atendimento foi bom de um modo geral, principalmente em relação à limpeza. Mas deixou a desejar no quesito conforto. Os quartos são viajamos acompanhados de outras pessoas que reservaram mais dois quartos. Todos saíram insatisfeitos com relação ao tamanho do quarto. O banheiro, apesar de muito limpo, teve infiltração no teto e começou a pingar água no vaso sanitário. O chuveiro elétrico só esquentou no primeiro banho. No segundo, o banho foi frio. Pode ter sido má sorte, mas acho que merece ser registrado. O chuveiro de outro quarto da nossa família também apresentou problemas.
Stayed 1 night in Dec 2024

10/10 Excellent

Márnio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima experiência para família com pets.
Stayed 1 night in Dec 2024

4/10 Poor

Adriana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nao recomendo

Valor cobrado absurdamente caro, mais de 900 reais a diária, para nos oferecer um quarto totalmente diferente das fotos, as camas apertadas uma colada na outra, o chuveiro quebrado, mas foi solucionado. Porem deveriam ter checado antes o funcionamento antes de alojar os clientes. Chao empoeirado. Cafe da manha simples, nada demais.
Stayed 1 night in Nov 2024

2/10 Terrible

Fabiola

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pior estadia

Péssimo atendimento, péssima estadia! Quarto sem ventilação com ar condicionado na lateral da cama, no mínimo insalubre! Tentamos solicitar a troca do quarto e não fomos atendidas! Precisamos de muita conversa para devolverem parte do nosso valor e ainda assim, devolveram o valor errado. Não volto e não recomendo. Café da manhã horrível!
Stayed 2 nights in Dec 2024

8/10 Good

Andreia

Liked: Staff & service
Foi uma boa estadia. Mas teve seus contratempos: primeiro o quarto não estava liberado as 14 hrs. Segundo o chuveiro estava queimado. E terceiro, o quarto ficou bem sujo devido ao conserto do chuveiro e limparam, mas não trocaram a toalha de chao suja. Mas a equipe foi atenciosa.
Stayed 2 nights in Nov 2024

6/10 Okay

Luiz

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Andresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

FERNANDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Flavio

Liked: Room comfort
Stayed 2 nights in Nov 2024