4 bars/lounges, sports bar, cocktail bar, cocktail bar
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Reviews of Leisure Inn

3 out of 5
Leisure Inn
Cnr Chalgrove Ave & Read St, Rockingham, WA

Reviews

7.0

Good

Rating 10 - Excellent. 38 out of 206 reviews" "
Rating 8 - Good. 72 out of 206 reviews" "
Rating 6 - Okay. 53 out of 206 reviews" "
Rating 4 - Poor. 28 out of 206 reviews" "
Rating 2 - Terrible. 15 out of 206 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Susan

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The leisure inn didnt meet our expectations.
Stayed 1 night in Apr 2024
Response from Manager on Apr 22, 2024
Thank you for your review

10/10 Excellent

Steven

Liked: Staff & service
Close to everything. Old but good
Stayed 1 night in Jan 2024
Response from Manager on Feb 3, 2024
Thank you for the great review Steven, we're so glad you enjoyed your stay! We hope to see you again soon.

4/10 Poor

Karen

The shower pressure was awesome, sorry but that’s it, old outdated not clean but in a very good location so you need to weigh up the odds, the pub is great as is the staff, the room did its job fo what I needed so should not be too harsh I guess
Stayed 1 night in Jan 2024
Response from Manager on Jan 22, 2024
Thank you for the feedback Karen, we have passed this onto our accomodation team to ensure the cleaning is of a high standard.

8/10 Good

Andy

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
In the town center, many dinning options nearby. However, it is a bit hard to find the correct path to the room if you are driving
Stayed 1 night in Jan 2024
Response from Manager on Jan 22, 2024
Hi Andy, thank you for your feedback. We apologise for the construction works going that make navigation around the venue a bit difficult, we hope you otherwise enjoyed your stay with us.

8/10 Good

Guodong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Stayed 1 night in Dec 2023
Response from Manager on Jan 22, 2024
Thank you for the great rating, hope to see you again soon.

6/10 Okay

Cleopatra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Jan 22, 2024
Thank you for your rating Cleopatra, if you would like to share any additional feedback, please reach out to us at lesiureinn@alhgroup.com.au

10/10 Excellent

Claudia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy and vibrating early Saturday morning.
Stayed 1 night in Nov 2023
Response from Manager on Nov 17, 2023
Hi Claudia, thank for for the review, we apologise for any disruptions caused by the nearby construction, we hope you enjoyed your stay otherwise.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Manager on Nov 17, 2023
Thank for the greating rating Wayne, hope to see you again soon

6/10 Okay

Ebonee

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

Michael, Victoria

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
One of the worst nights ever. Difficult to acces because of construction and locked reception required waiting. Dirty room. Uncomfortable bed. God awful noise outside from somebody screaming at 11:30z
Stayed 1 night in Aug 2023
Response from Kyle on Aug 25, 2023
Hi Michael, thank you for taking the time to give us a review. We have passed your feedback onto our accomodation team and will do our best to rectify these issues.

8/10 Good

Jade

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and clean good sized room. Bit of a confusing check in process but very friendly staff.
Stayed 1 night in Aug 2023
Response from Kyle on Aug 11, 2023
Thanks for the great review jade we appreciate the feedback.

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 2 nights in Aug 2023
Response from Kyle on Aug 11, 2023
Thanks for the great review Gavin we appreciate the feedback.

4/10 Poor

Kent

Stayed 9 nights in Jun 2023

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Kyle on Aug 11, 2023
Thanks for the great review Cameron we appreciate the feedback.

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Kaitlyn and staff were amazing.food was fabulous and shops across road. 3stars but 5stars for atmosphere, all basics provided in room, great people all willing to make sure a nice stay.
Stayed 1 night in Jun 2023

10/10 Excellent

Chris Ainley Loraine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and had everything i needed for my stay.
Stayed 4 nights in May 2023

10/10 Excellent

Delicia

Liked: Cleanliness, staff & service, amenities
I like the property as a whole, my only qualm, is the lighting within the accommodation only had the one sensor light and it was difficult to place the key in the lock to open it from the courtyard.
Stayed 1 night in Apr 2023
Response from Kyle on May 5, 2023
Hi Delicia Thanks for the great review and feedback, i will look into getting some improved lighting for our courtyard.

6/10 Okay

Shona

Traveled with family
Liked: Cleanliness
The bed was really comfortable which was great. Neighbours in adjoining room were socialising/partying loudly at 4am onward. Not just in room but in the shared garden as well. Not cool!
Stayed 2 nights in Apr 2023
Response from kyle on Apr 25, 2023
Hi Shona, apologies about the noise you experienced and the negative impact it had on your stay. Thank you for still giving us 3 stars, we are glad the bed was comfortable.

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Value for money, bar an restaurant are very convenient, room was clean.
Stayed 1 night in Apr 2023
Response from Kyle on Apr 25, 2023
Thanks for the great review Michael, we are glad you enjoyed your stay.

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent 👍 💯
Stayed 9 nights in Mar 2023
Response from Kyle on Apr 25, 2023
Thanks for the 5 stars Neil, we are glad you enjoyed your stay!

6/10 Okay

Taleshah

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023
Response from Kyle on Apr 25, 2023
Thanks for the review Taleshah!

4/10 Poor

Julia

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were very friendly and bistro/pub attached had good food and live music however the room was old. I got attacked by mosquitos in the middle of the night, i noticed they had a can of mortine in the room so assume they know they have bug problems. Loud at night and paper thin walls. wouldn't stay here again.
Stayed 2 nights in Mar 2023
Response from Kyle on Apr 25, 2023
Hi Julia, Thank you for taking the time to write us a review. I will look into these issues raised and have them fixed.

2/10 Terrible

nicholas

Stayed 3 nights in Mar 2023

6/10 Okay

Jennifer

Traveled with group
Was old and carpets were dirty no fan in bath room.
Stayed 4 nights in Feb 2023

6/10 Okay

Leslea

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Nothing like photos, needs attention run down unfortunately.
Stayed 3 nights in Feb 2023

4/10 Poor

Judith

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Long passed its use by date
Response from Manager on Jan 11, 2023
Hi Judith, thank you for your review. We have passed this on to our accommodation team and apologise if the room was not to your liking.

8/10 Good

Alan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Convenient location
Response from Manager on Jan 11, 2023
Thank you for the kind review Alan, we hope you enjoyed your stay and look forward to seeing you again

2/10 Terrible

Peter

8/10 Good

Alan

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2022

6/10 Okay

Linda

Business traveler
Liked: Staff & service, amenities
We were unlucky to get room with broken fridge.. i just did not like the fact that there was no microwave to heat food and absolutely no cloth, sponge or anything to wipe spillage or just anything.. beds etc very comfortable very clean bathroom and amenities otherwise.
Response from Manager on Dec 4, 2022
Hi Linda, thank you for taking the time to give us a reivew. We have passed this onto our accommodation team to get the fridge issue rectifed and to also ensure all rooms have adequate cleaning materials. Thanks again for your review

8/10 Good

Elyse, Wagin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
adequate
Stayed 1 night in Nov 2022
Response from Manager on Dec 4, 2022
Thank you for your review Elyse, hope to see you again soon.

2/10 Terrible

Tracy

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Smelled of cigarettes. Room was very tired. Just very run diwn
Stayed 1 night in Nov 2022
Response from Manager on Nov 13, 2022
Thank you for taking the time to give us a review Tracey, we will follow up on the cigarette smell in your room as that goes against the terms and conditions of our hotel, and we will pass on this review to our accommodtion team. Thanks again

10/10 Excellent

Ata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from not having a light in the bathroom/shower room, my meal and my stay at the property i enjoyed.
Stayed 1 night in Oct 2022
Response from Manager on Oct 24, 2022
Thank you for your kind review Ata, we're glad you enjoyed your stay. Apolgies for the lighting issue

4/10 Poor

Vashti

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Chantelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy but it had what we needed and the bed was clean and comfortable
Stayed 1 night in Oct 2022
Response from Manager on Oct 24, 2022
Thanks for the great review Chantelle, hope to see you again

10/10 Excellent

Danielle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful, spacious room, parking right in front of room.
Stayed 1 night in Oct 2022
Response from Manager on Oct 10, 2022
Thank you for the fantastic review Danielle, we're so glad you enjoyed your stay. Hope to see you again soon.

8/10 Good

Jodie

Stayed 1 night in Sep 2022
Response from Kyle on Oct 4, 2022
Hi Jodie, thank you for the kind review. We look forward to seeing you again.

10/10 Excellent

Renae

Stayed 1 night in Sep 2022

4/10 Poor

Pete

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Toilet did not appearto have been cleaned properly, left over food item in freezer.
Stayed 1 night in Sep 2022
Response from Manager on Sep 13, 2022
Hi Pete, thank you for taking the time to give us a review. We have passed this on to our accomodation team so it can be rectified moving forward. We hoped you otherwise enjoyed your stay with us.

2/10 Terrible

Joeann

Disliked: Cleanliness, amenities, property conditions & facilities
I checked in and 30 mins later i checked out, as receptionist had no better rooms and told me that i will receive a refund you last minute.com as she contacted you to inform you about the refund.
Stayed 3 nights in Apr 2022

2/10 Terrible

Brenda

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I dident like the confusion over the room i booked it was the wronge room .The room was dirty .The bedding was dirty .No body seemed available to help with anything .All in all very disappointing
Stayed 1 night in May 2022
Response from Kyle on Jun 10, 2022
Hi Brenda, thank you for taking the time to give us a review. We have passed your feedback onto our accomodation team and will do our best to rectify these issues.

2/10 Terrible

Bruce

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would I stay there again: NO
Stayed 2 nights in May 2022

8/10 Good

Wesley

Stayed 1 night in Mar 2022

8/10 Good

Simone wade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Manager on Feb 19, 2022
Hi Simone, Thank you for kind rating. We hope to see you again soon

8/10 Good

CAROLINE

Traveled with partner
Liked: Staff & service
Friendly staff, good and clean linen and towels. Room cleanliness could improve as cobwebs were present, stains on carpet. Bathroom was clean and smelled fresh. Excellent supplies of amenities such body wash, shampoos and conditioners, coffees, teas and sugar. Could have used water bottles. Overall, good quick getaway
Stayed 1 night in Jan 2022
Response from Manager on Feb 19, 2022
Thank you for review and providing us with valuable feedback. We hope you enojyed your stay

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021

8/10 Good

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff were accommodating, casual and pleasant, food and beverage were quality and reasonably priced. The grounds need some work, looking on the shabby side. I’m not sure l agree with two service dogs in training sitting in the inside dining room is a good look while lm having dinner with my wife when there is a perfectly good outside area. For the price and what was on offer l would stay there again, there is no pretentiousness which suits my wife and l, we have stayed at many establishments High End and Middle of the road, this was comfortable.
Stayed 2 nights in Nov 2021

8/10 Good

Julian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and peaceful, service was great, definitely would stay again,
Stayed 1 night in Oct 2021

6/10 Okay

Lesley

Traveled with partner
Liked: Amenities, property conditions & facilities
Room was good sized. Clean on arrival. Did not get serviced. Only enough teabags for one day and we were there two nights. Wet towels had to use again. At $145 per night at least expected bed made and towels, tea and milk replaced.
Stayed 2 nights in Sep 2021

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
There was no tea,coffe or sugar in the room the shower door was sticking the staff was excellent the room was average
Stayed 1 night in Sep 2021