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Reviews of Great Eastern Motor Lodge

3.5 out of 5
Great Eastern Motor Lodge
81 Great Eastern Highway, Rivervale, WA

Reviews

8.2

Very Good

Rating 10 - Excellent. 371 out of 1002 reviews" "
Rating 8 - Good. 429 out of 1002 reviews" "
Rating 6 - Okay. 131 out of 1002 reviews" "
Rating 4 - Poor. 48 out of 1002 reviews" "
Rating 2 - Terrible. 23 out of 1002 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sujit

Liked: Staff & service, amenities, property conditions & facilities
Nice and helpful staff.
Stayed 3 nights in May 2024

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Another excellent stay
Stayed 1 night in May 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Ross

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

Pik Yu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants around. Good place to stay and easy parking.
Stayed 1 night in May 2024

8/10 Good

ken

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room for price one of best in Perth.
Stayed 2 nights in May 2024
Response from GEML on May 18, 2024
Your comment is greatly appreciated Ken and we look forward to welcoming you again.

6/10 Okay

Nico

Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from GEML on May 13, 2024
Thank you for your rating

6/10 Okay

Kristy

Traveled with partner
The room was not as good i it says. The shower was very poor in water pressure as well as the hot tap going cold. The toilet would not flush properly had to do it twice each time we used it. Water damage on the wall next to the main bed. Hopefully if we decide to stay their again it gets better as this was the second time we have stayed their and the first time was not good either.
Stayed 3 nights in May 2024
Response from GEML on May 8, 2024
Your comments are appreciated and we regret to hear of your stay issues. Please note your reservation has been updated to a free upgrade if you stay with us again.

8/10 Good

allan

Liked: Cleanliness, staff & service, property conditions & facilities
Good for price
Stayed 3 nights in May 2024
Response from GEML on May 5, 2024
Thank you for your comment.

4/10 Poor

John

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from GEML on May 3, 2024
Thank you for your rating.

10/10 Excellent

Debbie

Business traveler
It was fantastic to arrive late at the airport and be collected in a clean modern mini bus and not have to go through the drama of cancelled ride share companies- easy check in and late checkout offered as I arrived sooo late - bed was comfortable and room was clean - great service- thanks
Stayed 1 night in Apr 2024
Response from GEML on May 2, 2024
It is great to hear of your enjoyable stay with us and hope to welcome you again.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing clean and nice room quiet and only 2 blocks to get some dinner. And realised after I booked they had a free airport shuttle which was perfect as I was flying out the next morning. Will be staying again
Stayed 1 night in Apr 2024
Response from GEML on Apr 28, 2024
Thank you for your feedback Samuel and we do look forward to welcoming you again.

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Was a qreat place to stay being close to airport. Having the shuttle was convenient and easy. Staff were very friendly and accommodating. Unit was good size, clean. Will definitely stay again
Stayed 1 night in Apr 2024
Response from GEML on Apr 28, 2024
Thank you for your comments Julie and we do look forward to welcoming you again.

8/10 Good

Adrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evening reception was very accommodating to all needs at such short notice and transport to the airport was fantastic
Stayed 1 night in Mar 2024
Response from GEML on Apr 25, 2024
Your feedback is much appreciated. Thank you.

10/10 Excellent

Paul

Stayed 1 night in Apr 2024
Response from GEML on May 13, 2024
Thank you for your rating.

8/10 Good

Tim

Stayed 2 nights in Apr 2024
Response from GEML on May 13, 2024
Thank you for your rating.

8/10 Good

Sandra

Traveled with family
Carpet near kitchen was soaking wet. Kept slipping on kitchen tiles because of this. Curtains had chocolate stains. Airconditioner remote missing so could not adjust temperature.
Stayed 1 night in Apr 2024
Response from GEML on Apr 25, 2024
Your feedback is appreciated and has been given to relevant departments

6/10 Okay

Kristy

Traveled with partner
Liked: Cleanliness, staff & service
I didn’t like that the room that I was in was right next door to the laundry room and people banging and using at 2-3 in the morning couldn’t sleep because of it. The exhaust fan in our bathroom sounded like a plane taking off every time you turned the light on. As to the room supposedly sound proof that was just a joke as the 2 nights that stayed their all we could here most of the night where babies/ kids crying and adults screaming at them. As when we did get some sleep we were awoken by adults been abusive, slamming doors that’s just a few things. While stepping out of my room to have a smoke I even witnessed a mother belting her kid across the head all the way back to their room. I have stayed their before and it was very pleasant that why I thought I would go back but after this weekend I had really don’t think I will be going back their again.
Stayed 2 nights in Apr 2024
Response from GEML on Apr 11, 2024
We regret to hear your stay was not enjoyable. Please note the reception is open 24 hours for any issues during your stay.

4/10 Poor

tatiana

Stayed 2 nights in Apr 2024
Response from GEML on Apr 25, 2024
Thank you for your rating.

10/10 Excellent

Ulrich, Salmon Arm

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our flight was delayed for one hour,s we arrived at 11 pm. There were no shuttle available anymore. I had to get an Uber to get to the hotel. That's understandable, no problem.
Stayed 1 night in Apr 2024
Response from GEML on Apr 4, 2024
Your comment is appreciated.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GEML on Apr 4, 2024
Thank you for your rating.

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from GEML on Mar 29, 2024
Thank you for your rating

6/10 Okay

Jerzy

Stayed 4 nights in Mar 2024
Response from GEML on Apr 15, 2024
Your rating is appreciated

10/10 Excellent

Leah

Stayed 1 night in Mar 2024
Response from GEML on Apr 7, 2024
Thank you for your rating.

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GEML on Mar 7, 2024
Your rating is appreciated.

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 1 night in Feb 2024
Response from GEML on Mar 7, 2024
Your rating is appreciated.

6/10 Okay

Lucia Magallanes

The pillow smelly and no complimentary bottle water you have to purchase from the reception.
Stayed 3 nights in Feb 2024
Response from GEML on Mar 2, 2024
Your comment has been noted.

8/10 Good

Karl

Business traveler
Liked: Cleanliness, staff & service, room comfort
Was a pleasant place to stay I had to ask for milk No biscuits in the room Nice enough though
Stayed 1 night in Feb 2024
Response from GEML on Mar 2, 2024
Your comment is appreciated. Thank you.

10/10 Excellent

Darryl

Stayed 1 night in Feb 2024
Response from GEML on Mar 22, 2024
Thank you for your rating

6/10 Okay

Eric

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Property conditions & facilities
Looks great but a closer look is advised. Aircon had front broken out looked trashy, it did work. Wi Fi was 1.5 d/load & 0 upload. 2 teenagers very critical. Like critical mass. ANNOYING. Shower drain, no grate,blocked by small bottle. Removed it, stank & hairy. Twin b/room taps loose & leaking water into cabinets. Not my problem but will be one soon. Rotten cabinets. Beds like concrete. Little sleep.
Stayed 1 night in Feb 2024
Response from GEML on Feb 24, 2024
Your feedback has been given to management for review.

8/10 Good

MURRAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from GEML on Feb 24, 2024
Thankyou for your comment.

8/10 Good

Cara

Stayed 1 night in Feb 2024
Response from GEML on Feb 24, 2024
Thank you for your rating!

10/10 Excellent

Sheree

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place easy to find and great service
Stayed 1 night in Feb 2024
Response from GEML on Feb 22, 2024
Your feedback is appreciated.

10/10 Excellent

Rhona

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff Lovely gardens
Stayed 1 night in Feb 2024
Response from GEML on Feb 22, 2024
Your feedback is appreciated.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and great room as usual.
Stayed 1 night in Feb 2024
Response from GEML on Feb 22, 2024
Your feedback is appreciated.

6/10 Okay

Lexie

Liked: Staff & service, amenities, property conditions & facilities
It was very noisy
Stayed 4 nights in Feb 2024
Response from GEML on Feb 22, 2024
Your feedback is appreciated.

10/10 Excellent

Sonja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GEML on Feb 18, 2024
Thanks for your rating

4/10 Poor

Leanne

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were cockroaches and ants in the toaster
Stayed 1 night in Feb 2024
Response from GEML on Feb 17, 2024
Your comments have been forwarded to management.

6/10 Okay

Ryan

Business traveler
Liked: Cleanliness
My stay at the GEML was overall good. The room was clean, but outdated. The bed was average, but not uncomfortable. The bathroom was small but functional. It's perfectly fine for a motor lodge and I would stay here again if I was looking for a cheap, quick and easy place to stay.
Stayed 3 nights in Feb 2024
Response from GEML on Feb 17, 2024
Your feedback is appreciated, Thank you.

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay. Staff are super welcoming and helpful. I was taken aback however with the new $200 deposit. This wouldn’t be a problem if cash was accepted as it takes upto 10 days for some banks for the deposit money to return into our account.
Stayed 1 night in Feb 2024
Response from GEML on Feb 17, 2024
Your feedback is appreciated. Thank you.

8/10 Good

Stewart

.
Stayed 2 nights in Feb 2024
Response from GEML on Feb 17, 2024
Thank you for your rating.

6/10 Okay

Christopher

Liked: Room comfort
Stayed 1 night in Feb 2024
Response from geml on Feb 17, 2024
Thank you for your rating.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No ceiling fans in rooms, it was a hot night, a bit stuffy, if fans were installed would of been better
Stayed 1 night in Feb 2024
Response from GEML on Feb 17, 2024
Your comments have been forwarded to management.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to airport and comfortable
Very comfortable, convenient to airport and well equipped. Eateries reasonably close with only breakfast available on site. Airport shuttle available.
Stayed 1 night in Feb 2024
Response from GEML on Feb 17, 2024
Your feedback is amuch appreciated.

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy location to get to where we needed. Very spacious rooms, quiet to the outside noise being on a busy main road. Happy with the price and ease to get to it.
Stayed 1 night in Feb 2024
Response from GEML on Feb 17, 2024
Thanks for your comment

10/10 Excellent

Stacey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from GEML on Feb 8, 2024
Thank you for your rating.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Feb 2024
Response from GEML on Feb 8, 2024
Thank you for your rating.

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy staying there rooms are allways clean and enjoy sitting out on the balcony relaxing , I just wouldn't stay in the room right across from the road as it was really hard to sleep from traffic and noise
Stayed 1 night in Feb 2024
Response from GEML on Feb 8, 2024
Your feedback is much appreciated. Thank you.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GEML on Feb 8, 2024
Thank you for your rating.

10/10 Excellent

Karri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service, large rooms, clean, comfy.
Stayed 1 night in Feb 2024
Response from GEML on Feb 8, 2024
Your feedback is appreciated. thank you.