「Spectacular views, excellent location within minutes of 6 beaches (directly in front of one) and restaurant row, outstanding spa amenities and pool, fantastic buffet breakfast and dinner. Helpful, friendly staff superbly clean and well maintained.」
「Good Location, but not 5 stars
Room: booked a week-long stay, but the experience was marred by various issues. Initial corner suite smelled strongly of damp, faced the staff cleaning buggy parking and had issues with cockroaches.
While staff facilitated a room change, management offered zero compensation/upgrades: base service recovery for a serious issue.
Even our second room had ants, a blocked shower drain, and no bins outside the toilet - unsure how the cleaning staff knew what to...
「We paid nearly C$500 per night, and while the room itself was attractive and well laid out for a family, the overall experience didn't reflect that price. During our two-night stay we dealt with intermittent electrical issues, cold water in both showers, a poorly sealed entrance door that banged in the wind, and housekeeping arriving at 4:20 p.m. Because we spent our days out exploring, the evenings were our only time to relax, and having to deal with maintenance during that time was...