Penn Vacations from ￥194,374

SCAMMED we felt totally scammed. If your thinking of Booking this place Please read all the poor reviews in relation to this property, they are all accurate. Its NOT A HOTEL, Its a house in what looks like council estate. Its a 4 bedroom house that this man let's out with a several Booking platforms with a listing that is totally inaccurate. Like many have said, pool and gym pictures do not exist at the property, they are in a leisure centre down the road. We booked a family room that was advertised as 1 king bed 1 double bed 1 single bed private bathroom for 4 nights in a Non smoking "hotel" ,booked over a month ago. Got message day before arrival saying we needed to pay extra to make it private bathroom with 3 rooms. Told we need to book 2 more rooms, we stayed 1 night. Smoke in 2 rooms unbearable if you have asthma, banging constantly through night from neighbours, it was an extremely hot few days so windows had to be left open. 1 fan available, was useless, curfew in rules not told about had to be back in house by 11pm , cant shower or make noise between 11 and 6am. If we had of know all this in the online booking we would not have booked at all. We had to go to 2 family events that would have both have been after 2am arrival back. Totally ridiculous, we left after 1 night , didn't feel safe or secure and walking on eggshells as a previous guest has said in reviews. So we booked elsewhere, this listing needs to be taken down by Hotels com. Totally misleading

Very conveniently located opposite the underground station. Parking available across the road. The best part of our stay was the air conditioning! Rooms were a decent size as well. We had a clean comfortable stay.

Excellent location near Gloucester station, museums, Tesco convenience store, and the church I attended daily. Walk a bit longer and hit Knightsbridge area with Harrods and other places to shop and eat at. The rooms were cleaned daily and well, the staff were friendly and accommodating, but there are not many amenities to speak of as it is a small boutique hotel. The reception room was spacious enough to meet in and to snack and have a drink in. Breakfast room is in the basement, but we did not have breakfast there as we got meal deals at Tesco for breakfast and ate in the reception room. Downside: carpets are old and need to be changed. Note: we were told hotel is under new ownership & management. Overall, a wonderful stay, but not if you want something new, modern, fresh in a boutqiue hotel. Decor is traditional, stuff is old but decent.