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マクドナルド カードローナ ホテル、ゴルフ & スパの口コミ

4 out of 5
マクドナルド カードローナ ホテル、ゴルフ & スパ
Cardrona, Peebles near Edinburgh, Peebles, Scotland

口コミ

7.8

良い

評価 10 - 707 件の口コミ中 230 件が非常に良い" "
評価 8 - 707 件の口コミ中 237 件が良い" "
評価 6 - 707 件の口コミ中 141 件が普通" "
評価 4 - 707 件の口コミ中 73 件が不満" "
評価 2 - 707 件の口コミ中 26 件が非常に不満" "

8.2/10

清潔度

7.8/10

スタッフとサービス

7.8/10

設備とサービス

7.6/10

施設のコンディションと設備

7.4/10

環境への配慮

口コミ

6/10 (普通)

Norman

カップルで旅行
良かった点 : 設備とサービス
Pay as you go system was unsatisfactory
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Philip

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the location. Very spacious room with comfortable bed. Enjoyed the swimming pool.
2024 年 5 月に 1 泊滞在

8/10 (良い)

I

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Prima verblijf gehad. Heerlijke bedden!
2024 年 4 月に 1 泊滞在

8/10 (良い)

Alexander

2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Alison

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Weekend break
Had a lovely couple of nights away, really enjoyed the pool with our 6 year old. Staff were all lovely, couldn't rate them more. Wine is extortionate though! It's dog friendly so first time we've taken our two with us to a hotel, everyone loved them.
2024 年 2 月に 1 泊滞在

2/10 (非常に不満)

Lisa

気になった点 : 清潔度
Terrible experience I got into bed after a long day to find a dirty sock in the bedding the sheets were not fresh at all when I let staff no checking out all they said was sorry Awful experience
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic stay with this hotel for our anniversary. Staff were friendly and attentive. Rooms are clean and well serviced.
2024 年 1 月に 1 泊滞在
Reception Officeからの返信 (投稿日 : 2024 年 2 月 2 日)
Good eveningThank you for your lovely review and we are so pleased that you enjoyed your stay with us. We look forward to welcoming you back soon.

6/10 (普通)

Andrew

出張
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
One bad apple
Room are nice, spacious, clean but dated and also in need of a little maintenance. The bed is extremely comfortable which is also a bonus. The front of house team are very helpful and the cleaning team do a fantastic job. My only negative experience was the poor attitude of the leisure manager who seems to think its acceptable to apply double standards within the gym/spa facilities. Disappointing.
2024 年 1 月に 3 泊滞在

10/10 (非常に良い)

Richard

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Rachel

2023 年 11 月に 2 泊滞在

8/10 (良い)

Joanne

2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Shona

2023 年 10 月に 1 泊滞在

8/10 (良い)

Lilian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 3 泊滞在

10/10 (非常に良い)

Ross

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
MTB trip
hotel was clean staff very good and restaurant the food very good
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Sandra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The Best Time
Fantastic honeymoon trip. Food was excellent and golf was fabulous. Overall a very memorable trip and it couldn’t have been any better. Nice touch giving us a glass of Prosecco with our first meal as we were just married!
2023 年 8 月に 2 泊滞在

6/10 (普通)

Peter

出張
良かった点 : 客室の快適度
Maybe the golf is really good?
This is the most expensive hotel (yes really) I have every stayed in anywhere in the world and it is no better than a Travelodge. The service at breakfast and in the restaurant is poor and like a comedy sketch, the building and rooms are tired and the bathroom mouldy around the shower.
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

David

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
brilliant!
2023 年 8 月に 2 泊滞在

6/10 (普通)

John

2023 年 7 月に 2 泊滞在

2/10 (非常に不満)

Brenda

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Horrid stay
Dispicable stay never a 4 star hotel….don’t let hotel.coms photos deceive you
2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

John

2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Shaun

2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

Anne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 1 泊滞在

10/10 (非常に良い)

George

2023 年 4 月に 2 泊滞在

8/10 (良い)

Mary Jo

2023 年 4 月に 2 泊滞在

6/10 (普通)

Sarah

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The staff were really friendly and really good at their job however, the hotel itself was lacklustre. Our room was long overdue a lick of paint and the pool desperately needed retiling in places with bare patches of concrete exposed.
Mikeからの返信 (投稿日 : 2023 年 4 月 11 日)
Dear Sarah,Thank you for taking the time to leave us a review, we can only apologies about the issues you have pointed out with the hotel rest assured we are doing our utmost improve the standards, unfortunately this does take time, we do hope that you will come and see us again in the future.

10/10 (非常に良い)

Scott

2023 年 1 月に 1 泊滞在

10/10 (非常に良い)

Vikki

2023 年 1 月に 1 泊滞在

6/10 (普通)

Colin

家族旅行
良かった点 : 清潔度
Leisure stay
Check in was smooth. Rooms were ok, bathroom was abit tired looking. Pillows and matress were bit uncomfortable Service at dinner was poor. Wrong orders, 10mins between 1st main and last main. 1 main wasnt that hot. Long wait for deserts.
2022 年 12 月に 1 泊滞在

2/10 (非常に不満)

Bianca

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The images are deceiving. The property is extremely dated, dirty and smells terrible. Our bedding literally smelt like putrid sweat. The property is not in a remote setting, it is in fact on a busy main road. When we arrived, we were placed in what felt like the basement with windows that were feet away from the busy road, certainly not worth what we paid, which was exorbitant! After complaining, we were put on the golf side of the building, and on the first floor, where our bedding and hallways smelt awful. There was mould growing in the bathroom on the walls and ceiling, some sort of cream or gel from the previous occupants had not even been wiped off the walls, nor their hair vacuumed or wiped off the sink. This is the worst misrepresentation of a hotel I have ever seen in my numerous years of using Expedia and travelling to numerous countries. To see images, find my Google review.
2022 年 12 月に 1 泊滞在

10/10 (非常に良い)

Maree

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備

10/10 (非常に良い)

Elaine

2022 年 11 月に 1 泊滞在
Siann Reid, General Managerからの返信 (投稿日 : 2022 年 12 月 24 日)
Hi Elaine,Thank you for staying and for sharing your review. I am pleased you had a great stay, and look forward to welcoming you again in the future.

8/10 (良い)

Lynn

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Great staff but hotel showing it’s age.
Excellence service and staff very helpful. Hotel is defo starting to show its age. Needs a good bit work done.Rooms comfortable but old fashioned and the bathrooms a bit grubby. The spa was a nice to chill for a few hrs in the pool and sauna. Breakfast was good with plenty of choice. Drinks in the bar are quite expensive, around £7.50 for a pint. Not much around the hotel. You will need a car to get about. We did walk along the river to Peebles but it took around an hr and was about 3.5 miles. The hotel has lots of refugees living there. We won’t return but we don’t usually do the same hotel twice anyway.
2022 年 11 月に 2 泊滞在
Siann Reid, General Managerからの返信 (投稿日 : 2022 年 12 月 24 日)
Hi Lynn,Thank you for staying with us and for sharing your feedback. I am pleased that overall, you had a pleasant stay and found the service to be excellent. I am sorry that you found our drink prices to be expensive. I hope we can welcome you back again in the future.

10/10 (非常に良い)

Janet

2022 年 11 月に 1 泊滞在
Siann Reid, General Managerからの返信 (投稿日 : 2022 年 12 月 24 日)
Hi Janet,Thank you for sharing your feedback. I am pleased that you had an enjoyable stay and I hope I can welcome you again in the very near future.

10/10 (非常に良い)

Emma

2022 年 11 月に 2 泊滞在
Siann Reid, General Managerからの返信 (投稿日 : 2022 年 12 月 24 日)
Hi Emma,Thank you for visiting and for haring your positive feedback. I am really pleased you had an enjoyable visit and I look forward to welcoming you back in the future.

8/10 (良い)

Ian

良かった点 : 清潔度、スタッフとサービス
Nice hotel in good location
Stopped over for 1 night to meet friends in Peebles. We have been coming here for many years. Nice hotel, staff also very nice. Only one complaint was that my room was pretty cold and the room heater is not adequate as the rooms are quite big. Will definitely be back though.
2022 年 11 月に 1 泊滞在
Siann Reid, General Managerからの返信 (投稿日 : 2022 年 12 月 24 日)
Hi Ian,Thank you for staying with us and for providing your feedback. I am pleased you had a good stay, but very sorry if there was a problem with the heating in your room. I will have our maintenance team investigate this. I hope we can welcome you again in the future.

8/10 (良い)

Stuart

出張
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Fair price at this time of year
Hotel is a bit dated but service is good and at this time of year the cost of a room is very good.
2022 年 11 月に 2 泊滞在
Siann Reid, General Managerからの返信 (投稿日 : 2022 年 12 月 24 日)
Hi Stuart,Thank you for staying and sharing your review. I am pleased that you found your stay to offer value for money, and that you received good service from our team. We hope to see you again soon.

10/10 (非常に良い)

Linda

2022 年 11 月に 1 泊滞在
Siann Reid, General Managerからの返信 (投稿日 : 2022 年 12 月 24 日)
Hi Linda,Thank you for staying and for sharing your positive review. We hope to welcome you again for another enjoyable visit.

6/10 (普通)

宿泊されたお客様

出張
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Good locations but needs renovating
Ok stay for business, nice quiet location next to the river tweed. Hotel was dated but fairly clean. Needs some money spending on it. Drink prices are far too high. WiFi is average Radiator in room is old and didn’t work very well.
2022 年 11 月に 3 泊滞在
Siann Reid, General Managerからの返信 (投稿日 : 2022 年 11 月 13 日)
Hi,Thanks for staying and for sharing your feedback. Please be assured your comments will be taken on board and necessary actions for improvement will be implemented.I hope to welcome you again soon.

10/10 (非常に良い)

Antony

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 11 月に 2 泊滞在
Siann Reid, General Managerからの返信 (投稿日 : 2022 年 11 月 13 日)
Thanks for visiting and sharing your 10/10 review. I am delighted you had a great stay and hope to see you again in the future.

4/10 (不満)

Diane

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Food was expensive, I was actually sick after breakfast and left the table early. Had the Vegan breakfast and usually have the constitution of a bull.
2022 年 11 月に 1 泊滞在
Siann Reid, General Managerからの返信 (投稿日 : 2022 年 11 月 13 日)
Hi Diane,Thanks for visiting. I am sorry to hear you did not enjoy our vegan breakfast. I hope to see you again in the near future.

8/10 (良い)

Rob

2022 年 10 月に 1 泊滞在
Siann Reid, General Managerからの返信 (投稿日 : 2022 年 11 月 13 日)
Hi Rob, Thanks for visiting and sharing your feedback. I am pleased it was a positive experience and hope to see you again soon.

8/10 (良い)

Mel

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel
2022 年 10 月に 1 泊滞在
Siann Reid, General Managerからの返信 (投稿日 : 2022 年 11 月 13 日)
Hi Mel,Thank you for sharing your feedback, I am pleased that you enjoyed your stay with us and hope to see you again soon!

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel will benefit from a little update
Front of house staff was great there has been confusion with my booking and they sorted it out very politely. The room shows ittle signs of wear - dented walls, damp ceiling in the bathroom. We were in the room for family of 4, the added beds are very saggy but ok for kids. We love the water fountain with both sparkling and normal spring water.
2022 年 10 月に 1 泊滞在
Siann Reid, General Managerからの返信 (投稿日 : 2022 年 11 月 13 日)
Thanks for sharing your feedback! I hope to welcome you again in the future.

6/10 (普通)

Colin

良かった点 : 清潔度、客室の快適度
気になった点 : 施設のコンディションと設備
Mixed experience
Hotel was a bit tired. Some holes in walls, bits missing from the shower controls( which didn't seem to reduce temperature). Didn't seem to use enough local produce and their didn't seem to be enough staff at any time with staff having to double up from reception to serving breakfast. Spa staff and spa were excellent and gym / pool were good. However, the hotel just needs a bit tlc and some more staff. Breakfast was average which made us decide to have dinner in Peebles ( Crown Hotel food was excellent). Overall a mixed experience and we might try elsewhere next time.
2022 年 10 月に 2 泊滞在
Siann Reid, General Managerからの返信 (投稿日 : 2022 年 11 月 13 日)
Hi Colin,Thank you for staying and sharing your experience. I am pleased that there were many positives from your visit, although I must apologise if staffing issues caused any disappointment to your stay. I hope to welcome you again soon.

4/10 (不満)

James

気になった点 : スタッフとサービス、客室の快適度
Won’t be back!
Very disappointed in our stay. The bedroom was very ‘tired’ with dirty marks on the walls and ink stains in the arm of the sofa! Dinner on the first night was very nice and served promptly however things went quickly downhill from there. After ordering the full cooked breakfast (which the waiter said was an easy option) we then waited 35 minutes to be served and it was only after I questioned a member if staff that it was actually served. Dinner service on the 2nd night was a complete fiasco. We sat down at our table at 7.45 and ordered food and wine! At 8.35 I had to go to the desk and ask where our food was. The reason for the delay was given as….well you didn’t order a starter!! Finally got our food at 8.45 and the bottle of wine we had ordered was then complimentary! Then to crown it all the bar had ran out of our favourite liqueurs!! Breakfast on the last morning was very nice and served promptly by the lovely Housekeeper/Server Carol who was so pleasant and helpful…she is a great asset to the hotel!
2022 年 10 月に 2 泊滞在
Siann Reid, General Managerからの返信 (投稿日 : 2022 年 11 月 13 日)
Hi,Thank you for sharing your review. I am pleased we have also had the opportunity to discuss this directly and I look forward to seeing you again in the near future.

10/10 (非常に良い)

PoLing

2022 年 10 月に 1 泊滞在
Siann Reid, General Managerからの返信 (投稿日 : 2022 年 11 月 13 日)
Hi PoLing,Thank you for visiting and sharing your feedback. I am delighted it was a pleasant stay and I look forward to seeing you again soon.

4/10 (不満)

Jess

2022 年 9 月に 1 泊滞在
Siann Reid, General Managerからの返信 (投稿日 : 2022 年 11 月 13 日)
Thanke for sharing your feedback. I hope to welcome you back in the near future

10/10 (非常に良い)

Lisa

2022 年 9 月に 1 泊滞在

8/10 (良い)

norman

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2022 年 9 月に 3 泊滞在

10/10 (非常に良い)

Mairi

2022 年 9 月に 1 泊滞在