2 outdoor pools, pool umbrellas, sun loungers

Reviews of The Gems Mining Pool Villas Pattaya

5 out of 5
The Gems Mining Pool Villas Pattaya
888/1 Moo 1, Nong Prue, Banglamung, Pattaya, Chonburi

Reviews

9.4

Exceptional

Rating 10 - Excellent. 54 out of 72 reviews" "
Rating 8 - Good. 14 out of 72 reviews" "
Rating 6 - Okay. 2 out of 72 reviews" "
Rating 4 - Poor. 0 out of 72 reviews" "
Rating 2 - Terrible. 2 out of 72 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Derminder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and secluded, amazing place to stay and very much recommended!!
Stayed 1 night in Feb 2024
Response from Boombim on Mar 12, 2024
Dear Derminder,Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you found our property to be beautiful and that you had an amazing stay with us.It's wonderful to know that you felt our place was worthy of recommendation. Providing a serene and memorable experience for our guests is always our goal, and we're delighted that we succeeded during your visit.We appreciate your support and look forward to welcoming you back for another fantastic stay in the future. Warm regards,Phatthaporn Chaiprasit (Boom)Front Office Manager

10/10 Excellent

Alicia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so much better than what I was expecting! The entire property was designed beautifully and the hospitality of the staff was incredible. All of the best meals I had on my trip, were from this hotels restaurant! I hope I end up there again.
Stayed 3 nights in Feb 2024
Response from Boombim on Feb 14, 2024
Dear Alicia,Thank you for your fantastic review and for choosing to stay with us. We're thrilled to hear that we exceeded your expectations and that you had such a wonderful experience during your stay.It's fantastic to know that you found our property beautifully designed and that you enjoyed the hospitality of our staff. Providing exceptional service and creating a welcoming atmosphere for our guests are top priorities for us, and we're delighted that we succeeded in making your stay memorable.We're also thrilled to hear that you enjoyed the meals at our restaurant and that they were among the best you had on your trip. Our culinary team works hard to create delicious and memorable dining experiences, and we're delighted that you found them to your liking.Once again, thank you for your kind words and for choosing The Gems Mining Pool Villas Pattaya. We can't wait to host you again soon.Warm regards,Phatthaporn Chaiprasit (Boom)Front Office Manager

10/10 Excellent

Mark

Stayed 6 nights in Dec 2023
Response from Boombim on Jan 31, 2024
Dear Mark,Thank you for taking the time to share your feedback with us. We are thrilled to hear that the overall ambiance met your expectations and that you had a pleasant stay with us. Your satisfaction is our top priority, and we are committed to providing you with excellent service on your next visit.Our team is always ready to go the extra mile to ensure that your experience with us is exceptional, and we look forward to welcoming you back soon. Stay Sparkling,Phatthaporn Chaiprasit (Boom)Front Office Manager

8/10 Good

May Chu Sabrina

Stayed 2 nights in Oct 2023
Response from Boom on Nov 30, 2023
Dear May Chu Sabrina,Thank you for taking the time to share your feedback with us. We are thrilled to hear that the overall ambiance met your expectations and that you had a pleasant stay with us. Your satisfaction is our top priority, and we are committed to providing you with excellent service on your next visit.Our team is always ready to go the extra mile to ensure that your experience with us is exceptional, and we look forward to welcoming you back soon. Stay Sparkling,Phatthaporn Chaiprasit (Boom)Front Office Manager

10/10 Excellent

Dwayne

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff everyone was very nice.
Stayed 3 nights in Sep 2023
Response from Piera on Sep 29, 2023
Dear Dwayne,Thank you for taking the time to share your feedback with us. We are delighted to hear that our staff impressed you with their exceptional service during your stay. We are proud of the commitment It brings us great joy to hear that their efforts created a wonderful experience for you.Our team is always ready to go the extra mile to ensure that your experience with us is exceptional, and we look forward to welcoming you back soon. Stay Sparkling,Chireerat Charoenporn (Piera)Front Office Manager

10/10 Excellent

alfie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I recommend this place for anybody who wants peace and quiet
Stayed 1 night in Sep 2023
Response from Piera on Sep 27, 2023
Dear alfie,Thank you for taking the time to share your review with us. We are delighted to have had the opportunity to welcome you to our resort.It warms our hearts to learn that you had a tranquil and unwinding moment during your stay with us. Providing a serene and relaxing atmosphere is one of our aims, and we are delighted to hear that we succeeded in creating a peaceful haven for you to enjoy.Once again, thank you for choosing us, we hope to have the pleasure of hosting you again in the near future.Best Regards,Chireerat Charoenporn (Piera)Front Office Manager

10/10 Excellent

Soodkhet

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
very nice resort with great services
Stayed 3 nights in Sep 2023
Response from Piera on Sep 23, 2023
Dear Soodkhet,Thank you for taking the time to share your feedback with us. We are thrilled to hear that the overall ambiance met your expectations and that you had a pleasant stay with us. Your satisfaction is our top priority, and we are committed to providing you with excellent service on your next visit.Our team is always ready to go the extra mile to ensure that your experience with us is exceptional, and we look forward to welcoming you back soon. Stay Sparkling,Chireerat Charoenporn (Piera)Front office Manager

6/10 Okay

Hei Fung Maggie

Stayed 3 nights in Jul 2023
Response from Chireerat Charoenporn (Piera) on Jul 26, 2023
Dear Hei Fung Maggie,Thank you for taking the time to leave a review with us. We are glad to have a chance to welcome you to the resort. Our aim is to create a seamless and enjoyable stay for our guests, and we apologize for any shortcomings you may have encountered during your visit.Thank you again for choosing us and we look forward to welcoming you back in the future for a better experience with us.Stay Sparkling,Chireerat Charoenporn (Piera)Front Office Manager

10/10 Excellent

Ka Yan

Stayed 1 night in Jul 2023
Response from Chireerat Charoenporn (Piera) on Jul 26, 2023
Dear Ka Yan,We greatly appreciate you taking the time to leave a review with us. We are delighted to hear that you enjoyed your time. We strive to provide the best experience for our guests, and it's rewarding to know that we were able to make your stay a pleasant one.Thank you again for choosing us and we look forward to welcoming you back in the future.Stay Sparkling,Chireerat Charoenporn (Piera)Front Office Manager

10/10 Excellent

Natcha, Samutprakarn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is great design and all staffs are nice and good service minded
Stayed 1 night in Jul 2023
Response from Chireerat Charoenporn (Piera) on Jul 9, 2023
Dear Khun Natcha,Thank you for taking the time to share your review with us. We are delighted to hear that you had a pleasant stay with us and that our accommodation met your expectations.It brings us great joy to know that our staff delivered fantastic service and displayed impeccable manners during your stay. Your complimentary is truly appreciated and will be shared with our staff members. It motivates us to continue delivering outstanding serviceOnce again, thank you for choosing to stay with us and we hope you will consider us again on your next trip for another wonderful stay.Stay Sparkling,Chireerat Chaoenporn (Piera)Front Office Manager

8/10 Good

Ching Nga Rowena

Stayed 2 nights in Jun 2023
Response from Chireerat Charoenporn (Piera) on Jul 1, 2023
Dear Ching Ng,Thank you for taking the time to share your feedback with us. We are thrilled to hear that the overall ambiance met your expectations and that you had a pleasant stay with us. Your satisfaction is our top priority, and we are committed to providing you with excellent service on your next visit.Our team is always ready to go the extra mile to ensure that your experience with us is exceptional, and we look forward to welcoming you back soon. Stay Sparkling,Chireerat Charoenporn (Piera)Front Office Manager

10/10 Excellent

Chun Mo

Stayed 1 night in Jun 2023
Response from Chireerat Charoenporn (Piera) on Jul 26, 2023
Dear Chu Mo,We greatly appreciate you taking the time to leave a review with us. We are delighted to hear that you enjoyed your time. We strive to provide the best experience for our guests, and it's rewarding to know that we were able to make your stay a pleasant one.Thank you again for choosing us and we look forward to welcoming you back in the future.Stay Sparkling,Chireerat Charoenporn (Piera)Front Office Manager

10/10 Excellent

Garry

Stayed 10 nights in May 2023
Response from Chireerat Charoenporn (Piera) on Jun 8, 2023
Dear Garry,We greatly appreciate you taking the time to leave a review and for choosing to stay with us. We are delighted to hear that you enjoyed your time with us. We strive to provide the best experience for our guests, and it's rewarding to know that we were able to make your stay a pleasant one.Thank you again for choosing us and we look forward to welcoming you back in the future.Stay Sparkling,Chireerat Charoenporn (Piera)Front Office Manager

10/10 Excellent

Wilaiwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love landscape and room design also common pool. Quiet at the same time alot of activity to joy. Recommend Gold One-Bedroom Pool Access.
Stayed 1 night in Apr 2023
Response from Chireerat Charoenporn (Piera) on May 28, 2023
Dear Khun Wilaiwan,Dear,Thank you for sharing your feedback with us. We are delighted to hear that our overall ambiance, particularly the tranquil atmosphere, exceeded your expectations. Creating a serene environment is a key aspect of our commitment to providing a memorable experience for our guests.Furthermore, we are pleased to know that you enjoyed the facilities and activities we provide. We aim to have everything you need to have a truly enjoyable and fulfilling stay with us.Once again, thank you for staying with us and we hope you will consider us again on your next trip to Pattaya.Stay Sparkling,Chireerat Charoenporn (Piera)Front Office Managerities.

10/10 Excellent

Ronald

Liked: Property conditions & facilities, room comfort
Best Hotel Yet
This was by far the best hotel I've ever stayed in and I've been around the world.
Stayed 5 nights in Apr 2023
Response from Chireerat Charoenporn (Piera) on Jun 8, 2023
Dear Ronald,Thank you for taking the time to share your feedback with us. We are thrilled to hear that the overall ambiance met your expectations and that you had a pleasant stay with us. Your satisfaction is our top priority, and we are committed to providing you with excellent service on your next visit.Our team is always ready to go the extra mile to ensure that your experience with us is exceptional, and we look forward to welcoming you back soon. Stay Sparkling,Chireerat Charoenporn (Piera)Front Office Manager

10/10 Excellent

Carlos

Stayed 3 nights in Apr 2023
Response from Chireerat Charoenporn (Piera) on Jun 8, 2023
Dear Carlos,Dear Garry,We greatly appreciate you taking the time to leave a review and for choosing to stay with us. We are delighted to hear that you enjoyed your time with us. We strive to provide the best experience for our guests, and it's rewarding to know that we were able to make your stay a pleasant one.Thank you again for choosing us and we look forward to welcoming you back in the future.Stay Sparkling,Chireerat Charoenporn (Piera)Front Office Manager

10/10 Excellent

JONATHAN

Stayed 2 nights in Apr 2023
Response from Chireerat Charoenporn (Piera) on Jun 8, 2023
Dear JONATHAN,We greatly appreciate you taking the time to leave a review and for choosing to stay with us. We are delighted to hear that you enjoyed your time with us. We strive to provide the best experience for our guests, and it's rewarding to know that we were able to make your stay a pleasant one.Thank you again for choosing us and we look forward to welcoming you back in the future.Stay Sparkling,Chireerat Charoenporn (Piera)Front Office Manager

10/10 Excellent

JIYOON

Stayed 3 nights in Apr 2023
Response from Chireerat Charoenporn (Piera) on Jun 8, 2023
Dear JIYOON,Thank you for taking the time to share your feedback with us. We are thrilled to hear that the overall ambiance met your expectations and that you had a pleasant stay with us. Your satisfaction is our top priority, and we are committed to providing you with excellent service on your next visit.Our team is always ready to go the extra mile to ensure that your experience with us is exceptional, and we look forward to welcoming you back soon. Stay Sparkling,Chireerast Chroenporn (Piera)Front Office Manager

10/10 Excellent

kuanhenn

Stayed 5 nights in Mar 2023
Response from Chireerat Charoenporn (Piera) on Jun 8, 2023
Dear kuanhenn,Thank you for taking the time to share your feedback with us. We are thrilled to hear that the overall ambiance met your expectations and that you had a pleasant stay with us. Your satisfaction is our top priority, and we are committed to providing you with excellent service on your next visit.Our team is always ready to go the extra mile to ensure that your experience with us is exceptional, and we look forward to welcoming you back soon. Stay Sparkling,Chireerast Chroenporn (Piera)Front Office Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful resort style hotel
This hotel was amazingly better than I expected. The facilities were very clean and modern. The staff was super friendly and accommodating. This was as close to a 5 star hotel that I would compare it to. It is not walking distance to any outside food or places to hang out at. So if you want a secluded resort style hotel with great amenities, this is the place.
Stayed 2 nights in Feb 2023

10/10 Excellent

Yada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with the biggest jacuzzi tub! There are activities within the premise such as eletric bike, fitness and games (I played bingo during my stay) with prize. Staffs are friendly and helpful especially those who stanby near the pool. Cheesecake was amazing. Would definitely want to return!

10/10 Excellent

Wannarin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect
Stayed 1 night in Mar 2023

10/10 Excellent

Timothy

Stayed 2 nights in Mar 2023

2/10 Terrible

JESSICA

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Do not stay here! I cannot stress enough. My friend & I booked to stay here & had to leave early with no help from the staff or even acknowledgement with a refund etc. We left 3x days early at a huge expense to just not be here. It looks lovely & the room is nice if you don't mind a stink of damp that makes you cough. Very misleading, there is NOT a tour concierge as stated, there is a folder with pictures in for inspiration to book independently.. The staff struggle with english, check in was painful. You will NOT get free waterpark tickets and a welcome gift as stated, I would say defiantly understaffed. The shuttle booking system is flawed & they forgot to pick us up one day, I put it down to being told "ok ok" by reception & a member of staff when we were checking if the return shuttle was booked for us. We had to contact a member of their staff on facebook to get picked up because we were told NOT to get taxis as it wasn't safe. We tried to go out one day booking a woman driver on their version of UBER & she said it's NOT safe for you to be going out around here. We were stranded in the hotel with nothing to do as they has cancelled the activities & poolside massages, basically all the activities they were advertising & still advertising while we were there were not on. There is only one restaurant, they closed this for 2x days but only told us it was for 1x day & only told us at 2pm on the day, so we couldn't even try & organise something else. Awful experience

8/10 Good

S

Stayed 1 night in Jan 2023

8/10 Good

sin yi

Stayed 2 nights in Jan 2023

10/10 Excellent

Derek Fong Wing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff greets us with welcome drinks while checking in. The bell boys are very friendly and introduce us the amenities of the resort. The room is specious and with jacuzzi or pool.
Stayed 1 night in Nov 2022
Response from Chreerat Charoenporn on Jan 4, 2023
Dear Derek Fong Wing,Thank you for taking your time to share your feedback with us. We are glad that you had a good time with us and our overall ambiance suits your need, especially the exceptional service from our bellboy. Please be rest assured that I will share feedback with the team.My team and I expect to have a chance to welcome you back again in the near future.Stay Sparkling,Chireerat CharoenpornFront Office Manager

10/10 Excellent

Umesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

8/10 Good

Patamavadee

Stayed 1 night in Aug 2022

8/10 Good

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property. It's just so far from everything.
Stayed 3 nights in Jul 2022

2/10 Terrible

aikeem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible experience
worst hotel i ever stayed in the Information desk was rude on arrival and the customer service was horrible .. Big water bugs in the room and dirty sheets i won’t recommend for anyone
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Natt on Jan 10, 2022
Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Yours sincerely, Thawintorn Kanungkid General Manager

10/10 Excellent

Pattarat

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ดี ดีมาก สวย สะดวกสบายสุดๆ คุ้มกับที่เสียไป
Stayed 1 night in Oct 2021
Response from Natt on Oct 23, 2021
เรียน คุณ Pattarat, โรงแรม The Gems Mining Pool Villa Pattaya ขอขอบคุณสำหรับรีวิวดีๆผ่านช่องทางของ expedia. คณะผู้บริหารตลอดจนพนักงานทุกท่านดีใจที่ได้เป้นส่วนหนึ่งที่สร้างความประทับใจให้แก่ท่าน เราหวังว่าท่านจะได้รับประสบการณ์อันน่าประทับใจกลับไป และมีโอกาสที่จะต้อนรับท่านอีกครั้ง! ขอแสดงความนับถือ คณะผู้บริหารโรงแรมThe Gems Mining Pool Villa Pattaya

8/10 Good

Prachya, Bangkok

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
อาหารเช้าไม่หลากหลาย บ้านpool villa เวลาฝนตกพื่นด้านนอกลื่นมาก น้ำจากสระกระเด็นมาบนพื้นเยอะมาก พนักงงานบริการดีมาก ออกแบบสวย น้ำไหลแรงดีมาก
Stayed 2 nights in Sep 2021
Response from Natt on Oct 23, 2021
เรียน คุณ Prachya, โรงแรม The Gems Mining Pool Villa Pattaya ขอขอบคุณสำหรับรีวิวดีๆผ่านช่องทางของ Expedia. คณะผู้บริหารขอขอบคุณในคำติชม ในทุกๆเรื่อง ทางเราขอน้อมรับไปปรับปรุงและพัฒนาต่อไปให้ดียิ่งขึ้น เราหวังว่าทางเราจะมีโอกาสที่จะต้อนรับท่านอีกครั้งในประสบการณืที่ดีกว่าเดิม! ขอแสดงความนับถือ คณะผู้บริหารโรงแรมThe Gems Mining Pool Villa Pattaya

10/10 Excellent

kiattisak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SERVICE & ROOM
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
เป็นสถานที่ๆดีมากๆเหมาะแก่การพักผ่อน ห้องพักกว้าง พนักงานบริการเยี่ยมมาก เป็นกันเอง ทริปหน้าจะมาเข้าพักอีก และ จะแนะนำเพื่อนๆและคนในครอบครัวมาพัก ประทับใจมากๆครับ
Stayed 2 nights in Jun 2021

10/10 Excellent

Ka Wai

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間很大,有spa浴池,夫婦,情侶必選,員工服務態度親切,值得推薦,值5星,好,好,好。
Stayed 2 nights in Feb 2024
Response from Boombim on Feb 14, 2024
亲爱的 Ka Wai、非常感谢您的精彩点评,感谢您选择入住芭堤雅宝石矿池别墅。听到您在我们这里度过了一段美妙的时光,我们感到非常激动。很高兴知道您认为我们的客房宽敞舒适,是寻求浪漫度假的情侣们的完美选择。为客人提供轻松愉悦的环境是我们的首要任务,我们很高兴能为您提供一次难忘的入住体验。同时,我们也很高兴地听到,我们的员工为您提供了友好周到的服务。提供卓越的服务是我们引以为豪的事情,我们很高兴我们的团队超出了您的期望。再次感谢您的赞誉,感谢您选择芭堤雅宝石矿池别墅。我们迫不及待地想再次接待您。致以亲切的问候、Phatthaporn Chaiprasit (Boom)Front Office Manager

10/10 Excellent

jinghui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Boombim on Mar 21, 2024
Dear Jinghui,We greatly appreciate you taking the time to leave a review and for choosing to stay with us. We are delighted to hear that you enjoyed your time with us. We strive to provide the best experience for our guests, and it's rewarding to know that we were able to make your stay a pleasant one.Thank you again for choosing us and we look forward to welcoming you back in the future.Warm regards,Phatthaporn Chaiprasit (Boom)Front Office Manager

8/10 Good

Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Forventet bedre
Fikk først et rom det luktet mugg. Ble flyttet til et nytt rom hvor regndusj ikke virket og aircon bråket. De fikset dusjen og prøvde og fikse aircon, men viser seg at denne bråker like mye på alle rom som ligger i 2.etg. Aldri bodd på et rom hvor aircon bråker så mye, så den måtte skrues av på natten. Upåklagelig service fra personalet under hele oppholdet, og kanskje det største og fineste rommet vi noen gang har hatt (sikkert 5 meter takhøyde). Serveres kun middag fra Pool restauranten. Står på nettsiden at de serverer middag i samme resturant som frokostbuffeten, men det stemmer ikke lenger. Tilbyr shuttle til Pattaya, men siste bil tilbake til hotellet går kl 17.
Stayed 3 nights in Jan 2024
Response from Boombim on Jan 9, 2024
Kjære Therese,Takk for at du tok deg tid til å dele din detaljerte tilbakemelding om ditt nylige opphold hos oss.Vi beklager virkelig å høre om det første romproblemet og ulempene dette medførte. Din komfort er vår høyeste prioritet, og vi beklager eventuelle forstyrrelser i oppholdet ditt. Vi jobber aktivt med å løse dette problemet og setter pris på din forståelse. Vi beklager for eventuelle ulemper vi har skapt. Vi setter også stor pris på din kompliment om vår ansattes service. De er dedikert til å sikre at våre gjester har en praktisk.Vi beklager eventuell forvirring angående middagsstedet, og vi vil oppdatere nettsiden vår for å gjenspeile gjeldende oppsett nøyaktig. Når det gjelder skytteltjenesten til Pattaya, erkjenner vi ulempen med den begrensede tidsplanen.Takk for din forståelse, og vi vil gjerne ha muligheten til å ønske deg velkommen tilbake og gi deg en enda bedre opplevelse i fremtiden.Beste hilsner,Phatthaporn Chaiprasit (Boom)Front Office Manager

10/10 Excellent

Mamoru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Boombim on Jan 9, 2024
Dear Mamoru,Thank you for sharing your feedback with us. We are delighted to hear that you had a wonderful time during your recent visit. Once again, thank you for choosing to stay with us, and we sincerely appreciate your positive feedback. We look forward to welcoming you back in the future.Stay Sparkling,Phatthaporn Chaiprasit (Boom)Front Office Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Boombim on Dec 30, 2023
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are thrilled to hear that the overall ambiance met your expectations and that you had a pleasant stay with us. Your satisfaction is our top priority, and we are committed to providing you with excellent service on your next visit.Our team is always ready to go the extra mile to ensure that your experience with us is exceptional, and we look forward to welcoming you back soon. Stay Sparkling,Phatthaporn Chaiprasit (Boom)Front Office Manager

10/10 Excellent

HYUNGKU

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Boombim on Dec 20, 2023
Dear Hyungku,We would to express our sincerely thanks for sharing your feedback regarding your stay. We're glad that we were able to deliver exceptional service to you.Thank you once again for staying at The Gems Mining Pool Villas Pattaya. We do hope you will consider us again on your next stay.Have a sparkling day!Phatthaporn ChaiprasitFront Office Manager

10/10 Excellent

Tak Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
推薦
好新好舒服,不過三房外的紅色泳池有啲污糟⋯⋯ 但係早餐一流 整體都係非常之好,值得住
Stayed 2 nights in Oct 2023
Response from Piera on Oct 21, 2023
致 Tak Chun,感谢您抽出宝贵时间与我们分享您的反馈意见。我们非常高兴地听到,您认为整个住宿过程非常舒适,我们的早餐也符合您的期望。为客人提供难忘的体验是我们的一贯目标,您的积极评价对我们意义重大。另一方面,对于您在入住期间遇到的不便,我们深表遗憾。请注意,我们非常重视您的反馈意见,并致力于改进工作,以确保所有客人都能享受到完美、愉快的入住体验。清洁是我们工作的重中之重,我们将采取更多措施,确保我们的设施完好无损,以提升所有宾客的入住体验。再次感谢您的入住,希望下次有机会再次欢迎您的光临。此致敬礼Chireerat Charoenporn (Piera)前台经理

10/10 Excellent

King Ming James

Stayed 3 nights in Sep 2023
Response from Piera on Sep 23, 2023
Dear King Ming James,Thank you for taking the time to share your feedback with us. We are thrilled to hear that the overall ambiance met your expectations and that you had a pleasant stay with us. Your satisfaction is our top priority, and we are committed to providing you with excellent service on your next visit.Our team is always ready to go the extra mile to ensure that your experience with us is exceptional, and we look forward to welcoming you back soon. Stay Sparkling,Chireerat Charoenporn (Piera)Front Office Manager

10/10 Excellent

Wing Shiu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, excellent service.
Stayed 2 nights in Aug 2023
Response from Piera on Sep 4, 2023
Dear Wing Shiu,Thank you for taking the time to share your feedback with us. We are thrilled to hear that the overall ambiance met your expectations and that you had a pleasant stay with us. Your satisfaction is our top priority, and we are committed to providing excellent service on your next visit.Our team is always ready to go the extra mile to ensure that your experience with us is exceptional, and we look forward to welcoming you back soon. Stay Sparkling,Chireerat Charoenporn (Piera)Front Office Manager

10/10 Excellent

Kin Pui

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very good experience!
Stayed 1 night in Aug 2023
Response from Piera on Aug 29, 2023
Dear Kin Pui,Thank you for taking the time to share your feedback with us. We are thrilled to hear that the overall ambiance met your expectations and that you had a pleasant stay with us. Your satisfaction is our top priority, and we are committed to providing you with excellent service on your next visit.Our team is always ready to go the extra mile to ensure that your experience with us is exceptional, and we look forward to welcoming you back soon. Stay Sparkling,Chireerat Charoenporn (Piera)Front Office Manager

8/10 Good

Pui Keung

Liked: Cleanliness, staff & service, property conditions & facilities
兩房房間比想像中細,游泳池設備比較少,酒店周邊沒有餐廳和商舖,但環境清幽,讓人身心放鬆
Stayed 1 night in Aug 2023
Response from Chireerat Charoenporn (Piera) on Aug 21, 2023
致 Pui Keung,感谢您抽出宝贵时间与我们分享您的体验。我们很高兴听到您对我们宁静祥和的环境感到满意,并能在入住期间放松身心。我们的住宿设施包括蓝宝石双卧室、用餐区和私人泳池,面积达 140 平方米。这些设施的设计旨在为客人提供舒适豪华的住宿体验,尤其是家庭住宿。此外,我们还提供 Castaway 餐厅、咖啡厅和池畔酒吧,供应本地和国际美食,旨在为每一位宾客提供多样化的美食体验。再次感谢您选择我们作为您的下榻之所,我们希望今后能有幸再次欢迎您的光临,为您带来更好的体验。此致敬礼Chireerat Charoenporn (Piera)前台经理

8/10 Good

k

Stayed 3 nights in Jul 2023
Response from Chireerat Charoenporn (Piera) on Aug 21, 2023
Dear k,Thank you for taking the time to share your feedback with us. We are thrilled to hear that the overall ambiance met your expectations and that you had a pleasant stay with us. Your satisfaction is our top priority, and we are committed to providing you with excellent service on your next visit.Our team is always ready to go the extra mile to ensure that your experience with us is exceptional, and we look forward to welcoming you back soon. Stay Sparkling,Chireerat Charoenporn (Piera)Front Office Manager

10/10 Excellent

KWONG YAN

Stayed 3 nights in Jun 2023
Response from Chireerat Charoenporn (Piera) on Jul 26, 2023
Dear KWONG YAN,We greatly appreciate you taking the time to leave a review with us. We are delighted to hear that you enjoyed your time. We strive to provide the best experience for our guests, and it's rewarding to know that we were able to make your stay a pleasant one.Thank you again for choosing us and we look forward to welcoming you back in the future.Stay Sparkling,Chireerat Charoenporn (Piera)Front Office Manager

10/10 Excellent

Mei-Ling

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
酒店是渡假村,環境非常好,劃分幾個不同寶石區,每一個區域的房間都不一樣,我住的是Topaz,房間好大,還有按摩浴缸,還有我最喜歡的咖啡機,房間外有一個很大的露台,有沙發、桌子,好多個抱枕,真的可以令人很放鬆,這就是我要的渡假感覺,這次我純粹來渡假,沒有行程,沒有預定的遊戲,只是想休息、放鬆,曾經坐在陽台幾個鐘頭,一邊喝咖啡,一邊聽風聲鳥叫,舒服極了。還有他們他們的房間樓頂很高,連餐廳的樓頂都很高,讓人有很大的空間感,渡假村內Buggy car 24小時專人接送免費車,懶得走路按個電話就有人來接你,也可以租電動滑板車。唯一美中不足的就是距離夜市、海邊遠了一些,酒店在高速公路邊,出門一定要叫車 ,到夜市160泰銖,到海邊210泰銖。7-10公里左右車程,遇到塞車要30分鐘。難怪很多當地人自己開車過來,酒店停車免費。24小時有專人看車。服務真的很好。我對這家酒店非常的滿意,下次來芭堤雅還會優先選擇住這家酒店。
Stayed 4 nights in Jun 2023
Response from Chireerat Charoenporn (Piera) on Jul 1, 2023
Dear Mei-Ling,Thank you for taking your time to share your feedback with us. We are delighted to hear that you had a relaxing and comfortable stay. It brings us great joy to know that our environment, spacious accommodations, and provided amenities and facilities contributed to your overall satisfaction. We are also thrilled to hear that our staff delivered exceptional service during your stay.Being away from the hustle and bustle of Pattaya is indeed one of the unique aspects of us which provided a peaceful and relaxing experience.Thank you for staying with us and we would be honored to welcome you back and provide you with another wonderful stay.Stay Sparkling,Chireerat Charoenporn (Piera)Front Office Manager