Dear Guest,Thank you for your kind review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We hope to welcome you back to Pentahotel Paris Charles De Gaulle Airport in the future. Best regards.The Penta Team / L’équipe Penta

Hello akiko, Many thanks for sharing your experience with us. We appreciate the time you took for this. Great to hear that you have enjoyed your stay and great to hear that this was your 3rd time with. We hope to see you back again soon. All the best, Wim De Preter General Manager

Chère Irie, Nous vous remercions pour le temps que vous avez passé pour nous laisser cette évaluation. Néanmoins, nous comptons 2 étoiles jaunes sur les 5 au total… Pourriez-vous revenir vers nous pour nous en dire d’avantage ? Nous vous souhaitons de belles fêtes de fin d’année à vous et votre famille. Merci beaucoup et à bientôt, Morgane

Dear Traveler, Thank you for sending us your comments. Feedback will help us to understand better our customers and will give us a chance adapt our services where needed. I wish all the best for the end of the year holidays and we hope to see you back soon. Kind regards, Wim De Preter General Manager

Dear Michael,Thank you for such a great review.We are delighted to learn that our dedication to maintaining impeccable cleanliness and condition throughout the hotel has resonated with you. It is gratifying to see our service and room amenities meet your expectations, reflecting our commitment to providing a comfortable and enjoyable experience.Your appreciation for the efforts of our team is sincerely valued, and rest assured, we will continue to uphold these standards that have earned your high regard.We look forward to seeing you again soon.Best regards,The Penta Team / L’équipe Penta

Dear Beverly, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that you found our hotel and staff to be very nice, and that the cleanliness and condition of our hotel, as well as the service and room amenities, met your expectations.However, we regret to hear that our location posed some difficulties for you, particularly in relation to the airport shuttle service. We strive to offer convenient transportation options and, while our shuttle service does run during limited hours for a nominal fee, we understand that this may not align with all of our guests' schedules. We take note of these concerns and continuously seek to improve our guests' experience.Positive experiences like the one you had with our team and facilities are what we aim to provide consistently, and we are heartened to know that we succeeded in these areas during your stay.The entire team really hope we can welcome you back on a future occasion. Kindest regards,The Penta Team / L’équipe Penta

Sehr geehrter Harald,vielen Dank für Ihre Bewertung!Wir freuen uns sehr, dass die Nähe zum Flughafen und unsere Anbindung an den Flughafen Paris für Sie von Vorteil waren. Es ist unser Ziel, Reisenden eine komfortable Basis zu bieten.Wir nehmen zur Kenntnis, dass die Einkaufsmöglichkeiten nicht Ihren Erwartungen entsprachen. Für zukünftige Aufenthalte möchten wir darauf hinweisen, dass das Einkaufszentrum Aeroville nur 15 Gehminuten entfernt ist und eine Vielzahl von Geschäften bietet.Es erfüllt uns mit Stolz, dass Sie die Sauberkeit Ihres Zimmers, den Zustand unseres Hotels, den Service und die Zimmerausstattung mit höchster Zufriedenheit bewertet haben. Unser Team legt großen Wert darauf, dass sich unsere Gäste wohl fühlen und einen angenehmen Aufenthalt genießen.Wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen!The Penta Team / L’équipe Penta

Dear Alisson,Thank you for your feedback,We are surprised to learn of the stains mentioned, as our team is dedicated to maintaining a clean and welcoming environment for all our guests. Your sense of safety is paramount to us, and we strive to provide a secure atmosphere throughout our hotel. While we have robust security measures in place, we are always open to suggestions that could enhance our guests' comfort and peace of mind.We wish to reassure you that we hold our hotel to high standards of maintenance and guest satisfaction. The experience you described does not reflect the level of quality we aim to uphold.We hope to welcome you again in the future. Best wishes,The Penta Team / L’équipe Penta

Dear Megan,Thank you for your feedback,Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope to welcome you again in the future. Best wishes,The Penta Team / L’équipe Penta

Dear Jamee, Thank you for this great review.It's great to know you appreciated our convenient location and free shuttle service which is ideal for those travelling to and from the airport.We look forward to welcoming you back soon. Kind regards,The Penta Team / L’équipe Penta

Dear Leslie, Thank you very much for your kind review.It is heartening to learn that our early check-in option added value to your stay, ensuring your comfort from the moment you arrived. Our team takes great pride in maintaining the highest standards of cleanliness and service, so your commendations are truly appreciated.We are thrilled that Pentahotel Paris Charles De Gaulle Airport met all of your travel needs, and we hope to remain your hotel of choice whenever your journeys bring you back to Paris.It would be a pleasure to welcome you back. Best wishes,The Penta Team / L’équipe Penta

Dear Guiomar,Thank you very much for sharing your positive review.It's heartwarming to hear that our team's friendliness contributed to your awesome stay. Our spacious rooms are indeed designed to provide the utmost comfort, and we're thrilled that you noticed and appreciated this aspect. Your recommendation is the highest praise we could receive, and we are truly grateful for it.We look forward to welcoming you again. Best regards,The Penta Team / L’équipe Penta

Dear Luis,Thank you for sharing this review of your time at our hotel.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back. Best wishes,The Penta Team / L’équipe Penta

Dear Carly,It was a pleasure to receive this great review.We are thrilled to hear that you enjoyed your stay with us and found our team, room, cleanliness, and location to your satisfaction. We look forward to welcoming you back on a future occasion. Best wishes,The Penta Team / L’équipe Penta

Dear Sherif,Thank you very much for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to welcome you back.Best wishes,The Penta Team / L’équipe Penta

Dear Mark,Thank you for taking the time to review your stay.We're thrilled to hear that our unique atmosphere and free video on demand services enhanced your stay. It's also great to know that our team's hospitality contributed positively to your time at our hotel. Regarding the shuttle service, we'd like to clarify that although we do not offer an all-day shuttle to the airport, our shuttle service is available at scheduled times with a small fee for the convenience of our guests. Additionally, we apologize for any confusion about the pinball machine; we are continuously updating our lobby games to provide fresh entertainment for our guests.We are looking forward to welcoming you again.Best wishes,The Penta Team / L’équipe Penta

Cher Jean-Louis,Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Au plaisir de vous revoir très prochainement,The Penta Team / L’équipe Penta

Cher Christophe,Merci d’avoir rédigé cet avis positif suite à votre séjour chez nous.Nous sommes ravis d'apprendre que notre rapport qualité-prix vous a semblé inégalable et que le modernisme de notre hôtel ainsi que la gamme de services proposés ont répondu à vos attentes. Merci également de souligner la propreté de nos chambres et l'excellente condition de notre hôtel, des aspects que nous considérons essentiels pour un séjour agréable. Bien que vous ayez noté le service à 80%, nous restons attentifs à nos clients et cherchons constamment à améliorer l'expérience que nous offrons.Nous espérons vous revoir chez nous.Bien à vous,The Penta Team / L’équipe Penta

Dear Gia, Thank you for taking the time to share your review with us.We're thrilled to hear that the cleanliness of your room met your expectations and that our proximity to the airport added convenience to your stay. Our team works diligently to ensure our rooms are impeccably maintained, so it's rewarding to see those efforts reflected in your feedback. We also take pride in our commitment to service excellence, so it's wonderful to know you were satisfied with the service provided during your visit.We hope to see you again soon.Kind regards,The Penta Team / L’équipe Penta

Cher hôte,Merci de nous faire part de votre retour d’expérience.Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Ce serait un plaisir de vous recevoir à nouveau. Bien cordialement,The Penta Team / L’équipe Penta

Dear Dennis,Thank you for sharing feedback about your recent stay.We’re delighted to hear that our proximity to the airport was convenient for your travels and that you found solace in the absence of air traffic noise. It’s also wonderful to know you enjoyed the meals provided at our hotel. However, we regret to hear that certain aspects of your stay did not meet your expectations. Regarding your concerns about the room and hallway cleanliness, we maintain a strict daily housekeeping protocol to ensure a comfortable and hygienic environment for our guests. We appreciate your feedback and will look into the matter promptly. As for the taxi fare discrepancy, the airport shuttle service we offer aims to provide a cost-effective and convenient option for our guests, and we apologize if this was not made clear during your stay.We hope we will have the opportunity to see you again in the future. Best regards,The Penta Team / L’équipe Penta

Cher Zyhrije,Merci d'avoir partagé votre expérience chez nous.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons avoir l'occasion de vous accueillir une fois de plus bientôt pour un séjour toujours aussi inoubliable. Cordialement,The Penta Team / L’équipe Penta

Chère Marie-Laure,Merci d'avoir partagé l'expérience positive de ce moment passé parmi nous.Nous sommes ravis que vous ayez passé un agréable moment parmi nous.Votre satisfaction est notre plus belle récompense.Nous serions ravis de vous revoir pour une expérience toujours de qualité.Bien à vous,The Penta Team / L’équipe Penta

Dear Craig,Thank you for this review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you again soon.Best wishes,The Penta Team / L’équipe Penta

Dear Paolo,Thank you for your review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to having you return. Best wishes,The Penta Team / L’équipe Penta

Dear Sheila, We appreciate receiving your opinion concerning your recent stay.We're delighted to hear that you found comfort during your stay and enjoyed the service and food at our Pentalounge. It's our mission to provide a convivial atmosphere and a memorable experience for our guests.We take note of your comment regarding the cleanliness of the carpet. While our rooms feature fixed carpeting which is part of our trendy hotel style, we strive to maintain the highest standards of cleanliness and will address this feedback with our housekeeping team to ensure our accommodations meet our guests' expectations.It's gratifying to know that the overall condition of our hotel, the room comfort, and the service provided by our team met your satisfaction.We hope to welcome you back. Best wishes,The Penta Team / L’équipe Penta

Chère Jacquelin,Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous.Nous transmettons votre compliment à notre équipe.Au plaisir de vous accueillir à nouveau,The Penta Team / L’équipe Penta

Chère Nirina,Nous vous remercions d'avoir pris le temps de rédiger ce commentaire.Nous sommes ravis de lire que vous avez trouvé notre personnel poli. Cela reflète notre engagement à offrir un service de qualité à nos clients.Nous regrettons toutefois que vous ayez ressenti un manque de cohérence dans le service au bar. Nous tenons à préciser que notre équipe s'efforce de fournir un service équitable et convivial à tous nos clients, et nous allons revisiter nos procédures pour nous assurer que nos standards élevés sont maintenus de manière constante.Nous vous remercions également pour vos commentaires sur la propreté de la chambre et l'état de l'hôtel, qui sont des aspects essentiels de l'expérience Pentahotel.Nous espérons avoir l'occasion de vous recevoir une nouvelle fois pour un séjour 100% réussi.Bien cordialement,The Penta Team / L’équipe Penta

Dear Craig,Thank you for such a positive review.The satisfaction of our guests during their stay among us is very rewarding. Thank you for your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We hope to welcome you back for another enjoyable visit.Best wishes,The Penta Team / L’équipe Penta

Cher Vincent,Merci de nous faire part de votre retour d’expérience.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous accueillir à nouveau,The Penta Team / L’équipe Penta

Dear Yasmine,Thank you for your positive feedback.We're thrilled to hear you appreciated our convenient location and the amenities like our fitness center. It's also great to know that our shuttle service contributed positively to your experience. Our team is dedicated to providing a comfortable and enjoyable stay, right from the moment you arrive to when you depart for CDG Airport.We look forward to welcoming you back to our hotel in the future. Kind regards,The Penta Team / L’équipe Penta

Dear Alexeis,Thank you for your kind feedback.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to seeing you on your next visit to our hotel. Best wishes,The Penta Team / L’équipe Penta

Dear Cedric,Thank you for this great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.Thank you again; we look forward to welcoming you back in the future.Kind regards,The Penta Team / L’équipe Penta

Dear Jimi,Thank you for this kind review.We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.We look forward to welcoming you back on a future occasion. Best wishes,The Penta Team / L’équipe Penta

Dear Piero,Our sincerest thanks for this positive review of your stay at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We would love to welcome you back in the future. Very best wishes,The Penta Team / L’équipe Penta

Dear Sean,Thank you for taking the time to share your review.We're sorry to hear that our prices weren't exactly what you had been expecting. We do try to keep our prices as competitive as possible but special events, occupancy and even the time of the year may cause them to fluctuate.Moreover, we apologize for any inconvenience you may have experienced. We have noted your comments and regret that you did not tell us a bit more regarding what about our shuttle service was not to your liking.We hope to welcome you back. Best wishes,The Penta Team / L’équipe Penta

Cher Sylvain,Merci d'avoir partagé votre expérience chez nous.Nous regrettons que votre séjour n’ait pas répondu à vos attentes et nous en sommes désolés.Nous invitons nos hôtes à signaler tout désagrément à la réception, notamment l’état de votre chambre lors de l’arrivée et en particulier ce qui concerne la propreté.Nous précisons que nous réalisons régulièrement des rénovations de nos établissements.Sachez que nous prenons bonne note de vos observations et nous les transmettrons au service concerné pour continuer à faire progresser la qualité de nos prestations.Au plaisir de vous revoir parmi nous,The Penta Team / L’équipe Penta

Cher Cedric,Merci pour cet aimable commentaire sur notre établissement.Nous sommes ravis de lire que vous avez apprécié la spacieuse et le confort de votre chambre ainsi que la petite attention qui vous a été offerte. Il est toujours gratifiant de savoir que notre équipe a réussi à rendre votre séjour au top. Votre satisfaction reflète l'engagement de notre personnel à offrir une expérience mémorable à nos hôtes.Nous espérons avoir l'opportunité de vous accueillir à nouveau pour vous faire profiter de notre terrasse et de l'ambiance conviviale de notre Pentalounge, sans oublier notre offre de jeux dans le lobby qui contribue à l'expérience unique de notre établissement.Bien Cordialement,The Penta Team / L’équipe Penta

Cher Pierre,Nous sommes très heureux d'apprendre que vous avez passé un bon et confortable séjour parmi nous.Ce serait un plaisir de vous recevoir à nouveau. Sincères salutations,The Penta Team / L’équipe Penta

Dear Jimi, Thank you for the time you have taken to review your recent stay,We're delighted to hear that you found our service to be excellent, as our team strives to provide a welcoming and efficient experience for all our guests. Regarding the room temperature, we apologize for any discomfort you experienced. Our rooms are indeed equipped with air conditioning with a comfortable range of 20 – 24 degrees, and while we don't offer extra fans, we are always ready to assist with adjusting the settings or providing additional solutions upon request to ensure your comfort.We hope that we may be able to see you on a future occasion. My best regards,The Penta Team / L’équipe Penta

Dear Guest,Thank you for your kind review.We're thrilled to hear that you enjoyed the unique vibe and the service provided by our team at the bar. It's wonderful to know that our efforts to create a cool and welcoming atmosphere are appreciated by our guests. Regarding the pillows, we do offer the option to request extra pillows at reception, with various options available to suit different preferences. We regret to hear that this was not perfectly communicated to you, and we'll make sure to remind our team to inform our guests about this amenity.We look forward to welcoming you back. Best regards,The Penta Team / L’équipe Penta

Dear Connor,Thank you for this positive review.We're delighted to hear that you found our hotel to be a nice place to stay and appreciated the impeccable cleanliness, the condition of our facilities, and the service provided by our team. It's wonderful to know that our efforts to ensure the comfort and satisfaction of our guests are noticed. However, I notice your room amenities rating was slightly lower, and while the review doesn't specify the issue, please rest assured we are dedicated to providing a complete and enjoyable experience for all our guests.We look forward to seeing you again soon, Kind regards,The Penta Team / L’équipe Penta

Chère Dominique,Merci d'avoir pris le temps de partager vos impressions avec nous.Nous sommes ravis d'apprendre que vous avez trouvé notre chambre spacieuse et agréable, et que notre table a répondu à vos attentes. Notre équipe s'efforce de fournir un hébergement confortable et une expérience culinaire mémorable, en s'inspirant de l'ambiance conviviale et design de notre hôtel, comme souligné dans notre concept de Pentalounge.Nous espérons vous revoir prochainement pour une nouvelle expérience positivement différente.Nous espérons vous revoir très bientôt pour un séjour tout aussi réussi,The Penta Team / L’équipe Penta

Dear Brototy,Thank you for taking the time to share your positive feedback.We're thrilled to hear that you had a good night's sleep and enjoyed our restaurant's offerings. It's wonderful that you found our rooms to be clean and our staff friendly - we strive to create a welcoming atmosphere for all our guests. Your positive feedback on our room amenities reaffirms our commitment to providing comfortable and well-appointed accommodations.We look forward to welcoming you back. Best wishes,The Penta Team / L’équipe Penta

Chère Alexandra,Merci pour cette excellente appréciation.Nous sommes ravis que vous ayez passé un agréable moment parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous accueillir à nouveau,The Penta Team / L’équipe Penta

Cher Mourad,Nous sommes ravis que vous ayez passé un agréable moment parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons avoir le plaisir de vous revoir bientôt.Bien cordialement,The Penta Team / L’équipe Penta

Dear Cynthia,Thank you for your positive feedback.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.We are glad you found our rooms quiet and the hotel well located for easy access to public transport.It would be our pleasure to have you return on another occasion. Very best wishes,The Penta Team / L’équipe Penta