パルセラス スアレス ホテル

「Very helpful staff ,they help get there with directions and very knowledgeable to help out 」

「プールなどの設備が充実したホテル」

「AC was great. There was an available parking lot close to the property (Free). The only amenity in the hotel, is a small swimming pool. The staff were good. The room was super clean. 」

「We loved the location and the coqui frogs at night! Beautiful property. Rooms are quite spacious and clean. Friendly check in host as well. I think his name was Jamie! He was so kind to us. 」

「I picked the Surfing Turtle based upon positive reviews but I definitely didn’t have a good experience. I guess someone has to draw the short straw. That was me - my room faced the very BUSY and LOUD road that was about 4 feet from the door. The loud music from nearby clubs went on late into the night. I have stayed in busy and noisy hotels all over and have never had to resort to the earplugs that were left in the nightstand. The Google Map link sent to me wouldn’t work which created...

「The property was amazing features and activites for all of my family members. The ony thing it lacked was a proper hot tub. Unfortunately, My son got very sick 2 days into the trip and had to be rushed to the emergency room but the staff was so helpful and got us an ambulance escort. Food was amazing for the most part, especially the Sushi! Will totally come back!」

「お部屋にケミカルを使用してる為 部屋に入った途端に喉がいたかった。 水もなく困った。 ジャグジーはよかったけど 部屋のフロアがあまり綺麗ではない。 シャンプーなどなかった。 」

「Tout parfait sauf odeur humidité dans la chambre. Hector est génial 」

「問い合わせをしてもなかなか返答がないのが残念。施設はキレイでスタッフの対応が良かったです。」

「A resort of this caliber should have a high level of service and sadly, it fell very short. Resort is beautiful, huge but beautiful. Service times took forever and even when there was finally service, everyone was just going through the motions. No one was pleasant. I’m all about first impressions and the front desk didn’t do so great. Not welcoming at all. We celebrated a birthday and they did not have a candle! I mean.. vacations usually include birthday celebrations, so the la k of candle for...

「Todo bien 」

「The property is clean and well maintained. Improving communication with guests upon arrival and offering greater flexibility for extended stays and late checkout would further enhance the customer experience.」

「Rooms clean some staff was nice one lady was real rude and cranky」

「The room was very clean. They don't have a parking in the facility, but the parking lot in front of the building is a safe one.」

「Stay was great! However, you can hear everything from the next person’s room. So screaming children will wake you up.」

「Staff was very friendly and helpful. Rooms are smaller than typical chain hotels, but clean. Great location and ambiance/vibe. 」

「The balcony suite that overlooks the park is terrible. It has doors instead of windows. They do not seal properly and the street noises are in your room. I may as well have, put a mattress on the sidewalk. I got no rest at all.」