Find hotels near Pangani Ferry Pier, Pangani from ￥9,081

"This was a very disappointing experience. I had arrived after a long day of travelling to discover that I had booked the wrong dates and was supposed to arrive the previous day. I always double, triple check the dates when I am booking, but I guess I made a mistake. Once this was realized, I was really hoping the staff would help me resolve this as painlessly as possible. I asked for any kind of break on staying another night, specifically said even $50 off (from $240) would be huge. They responded with a hard no. They made it clear that this was my fault and they had no intention of helping. "Go and check the apps if you want a better price" is what the manager told me. No attempt at all to be empathetic to my situation, with very much a "why should I help you" attitude. I would understand if the place was busy and it was costing them money to give me a break, but it was empty... based on the people I saw, I would estimate they were at 10-15% capacity, tops. In the next 20 minutes after this interaction, I had someone come into my room to "check on the water", then 5 minutes later someone came to "check my bed was made", and then 5 minutes later my wifi cut out! The wifi cut out about 5 times in the night I was there. The beach is also tiny and you will be swarmed with locals trying to sell you stuff. All that being said, other than the manager, the staff was very friendly."

"Lovely stay, nice staff, beautiful gardens "

"Awesome atmosphere. Property is well maintained"

"Non alkohol hotel"

"I booked this hotel, and then found out that I needed to stay in a different area 2 hours away. I tried to cancel with the hotel and also thru Hotels.com with 2+ weeks of when I was to stay there and they refused to refund me, and so did Hotels.com Thus making me lose money on a 2 night stay that I never did. Not a fan and won't book there again. "

"Clean room, good Wi-Fi really pretty "

"Pool s water dirty. No shower close to the pool."

"Great location and very wonderful staff. We had the deluxe room with the sea view and it was jus what we needed to relax after our safari! Would come back for sure !"

"Very bad rooms "