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Pamukkale White Heaven Suite Hotel

Catch the airport shuttle to this peaceful retreat with spa treatments, local dining, and two inviting pools under Pamukkale's sunny skies.

Choose dates to view prices

Just steps from Pamukkale Natural Park, White Heaven Suite Hotel offers a tranquil escape with free continental breakfast, a spa, a terrace restaurant serving Turkish cuisine, and indoor/outdoor pools with sun loungers and umbrellas.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
The current price is ￥19,811
￥22,188 total
includes taxes & fees
Mar 12 - Mar 13

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Triple Room, 1 Bedroom, Non Smoking, Pool View

Deluxe Triple Room, 1 Bedroom, Non Smoking, Pool View | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Triple Room, 1 Bedroom, Non Smoking, Pool View

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Deluxe Twin Room, 1 Bedroom, Non Smoking, Lanai

Deluxe Twin Room, 1 Bedroom, Non Smoking, Lanai | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Twin Room, 1 Bedroom, Non Smoking, Lanai

9.4 out of 10
Exceptional
(28 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, 1 Bedroom, Non Smoking

Deluxe Double Room, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room, 1 Bedroom, Non Smoking

9.8 out of 10
Exceptional
(22 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, 1 Bedroom, Non Smoking

Deluxe Quadruple Room, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Quadruple Room, 1 Bedroom, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds OR 1 King Bed

View all photos for Deluxe Family Room

Deluxe Family Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Family Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds OR 1 Twin Bed
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About the neighborhood

Located in Pamukkale, a neighborhood in Denizli, Pamukkale White Heaven Suite Hotel is near a train station and near theme parks. Hierapolis and Hierapolis Theatre are notable landmarks, and some of the area's activities can be experienced at Pamukkale Travertine Terraces and Cleopatra Pools. Pamukkale Natural Park and Traverter Street are two other places to visit that come recommended. Relax and indulge in the area's winery tours and hot springs, or seek out an adventure with hiking/biking trails nearby. Visit our Denizli travel guide
Map
20160, Denizli, Denizli, Pamukkale mahallesi, Mehmet Akif Ersoy (pamuk) Bulvari no:27

What's nearby

  • Absolutely, amazing hot springs deposits...
    Pamukkale-Hierapolis
    2 min walk - 0.2 km
  • The Pamukkale (meaning Cotton Castle) pools in Turkey are made of travertine terraces formed by calcium carbonate deposits. Near the ancient city of Hierapolis, people have been bathing in the mineral-rich thermal pools for thousands of years. There are 17 pools of varying temperatures. No shoes allowed! #turkey #thermalpool
    Pamukkale Natural Park
    8 min walk - 0.7 km
  • Hierapolis featuring a ruin
    Hierapolis
    15 min walk - 1.3 km
  • Turkey featuring snow and a sunset
    Pamukkale Thermal Pools
    13 min drive - 7.5 km
  • Pamukkale Travertine Terraces
    10 min walk - 0.9 km

Getting around

  • Goncali Station
    14 min drive

Restaurants

  • Hiera Coffee & Tea House
    6 min walk
  • White Dragon Restaurant
    6 min walk
  • rose resturant pamukkale
    4 min walk
  • özbay restaurant
    4 min walk
  • ege çorba mantı
    9 min walk

About this property

Pamukkale White Heaven Suite Hotel

Luxury family-friendly hotel renovated in 2025 and located near Pamukkale Travertine Terraces
Located close to Traverter Street and Pamukkale Natural Park, Pamukkale White Heaven Suite Hotel provides an airport shuttle, a swim-up bar, and a poolside bar. Take some time to relax at the onsite spa. The on-site Turkish cuisine restaurant, teras, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a free grocery shopping service and a free daily manager's reception.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, along with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking, valet parking, and extended parking
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and express check-out
  • An elevator, concierge services, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and include comforts such as premium bedding and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Highchairs, children's slippers, and children's dinnerware
  • Bathrooms with heated floors and hydromassage showers
  • 47-inch LCD TVs with satellite channels and DVD players
  • Wardrobes/closets, balconies, and separate sitting areas

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￥9,338 total
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Mar 9 - Mar 10
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Free secured, uncovered extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • teras

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's dinnerware
  • Children's pool
  • Children's toys
  • DVD player
  • Grocery/convenience store
  • High chair
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2018
  • Communal living room
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Mosquito nets
  • Reception hall
  • Renovated entire property - March 2025

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 47-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 150 per vehicle (roundtrip, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 150
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • A kitchen/kitchenette is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 2021-20-0001

We should mention

Pool access available from 8:30 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
A car is required for transportation to and from this property

Property is also known as

White Heaven Hotel Denizli
White Heaven Hotel
White Heaven Denizli
White Heaven Hotel Pamukkale
White Heaven Pamukkale
White Heaven Hotel
Pamukkale White Heaven Suite
Pamukkale White Heaven Suit Hotel
Pamukkale White Heaven Suite Hotel Hotel
Pamukkale White Heaven Suite Hotel Denizli

Frequently asked questions

Does Pamukkale White Heaven Suite Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 8:30 AM–11:00 PM.

How much does it cost to stay at Pamukkale White Heaven Suite Hotel?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Pamukkale White Heaven Suite Hotel on Mar 12, 2026 start from ￥19,811, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pamukkale White Heaven Suite Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Pamukkale White Heaven Suite Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Pamukkale White Heaven Suite Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Does Pamukkale White Heaven Suite Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 150 per vehicle applies.

Where is Pamukkale White Heaven Suite Hotel located?

This family-friendly Denizli hotel is located in the historical district, within a 10-minute walk of Traverter Street, Pamukkale Travertine Terraces, and Pamukkale Natural Park. Hierapolis and Pamukkale Thermal Pools are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pamukkale White Heaven Suite Hotel Reviews

9.4

Exceptional

9.4

Cleanliness

8.4

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 476 out of 592 reviews
Rating 8 - Good. 72 out of 592 reviews
Rating 6 - Okay. 19 out of 592 reviews
Rating 4 - Poor. 12 out of 592 reviews
Rating 2 - Terrible. 13 out of 592 reviews

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel and would stay again. Helpful staff, excellent breakfast, wonderful views of balloons, easy location.
Stayed 1 night in Sep 2025

10/10 Excellent

Yew Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room , friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and very well managed. It was a very delightful stay! Thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness
Excellent service. Very attentive staff. Very clean.
Stayed 1 night in Nov 2025

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to sleep and move on. N restaurant other than breakfast, More a pension than an hotel. Comfortable beds and very well located.
Stayed 1 night in Oct 2025

10/10 Excellent

Nadeem

Liked: Cleanliness, amenities, property conditions & facilities
Friendly service, clean hotel, nice swimming pool, wonderful breakfast
Stayed 3 nights in May 2025

10/10 Excellent

Enrique J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

This is a wonderfully kept family hotel. The service was top notch and the rooms were in great shape, all within steps of Pamukkale and Hierapolis. Great pool and breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Mona Tindahl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly hotel, very good location.

Very friendly and serviceminded hotel. Big rooms with a beautiful balcony. Good breakfast, but we missed a more international breakfast. The hotel was close to both city and sightseeing, and we would choose it again, if we come back.
Stayed 3 nights in Sep 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had very large room with charming decor, lots of storage, and great bathroom with huge shower - plus a very pleasant terrace overlooking the fields, not the road. Beds were very comfortable. Wi-fi quality was a bit variable, but mostly worked. Staff was always available and made good recommendations for dining and visiting Hierapolis-Pamukkale, plus welcomed us with a glass of wine. Lots of parking and easy check-in; located within walking distance of the south entrance of Pamukkale and restaurants of town.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rosalinda

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are very clean snd tydy. It has everything you need, I loved my room. Staff is very kind. Buffet really excelent. A cup of wine was given to us . Ali. his brother and his son made our stay very happy. The hotel looks spectacular with all the lamps hanging everywhere
Stayed 1 night in Nov 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely breakfast, comfortable and spacious room, walkable to Hierapolis
Stayed 1 night in Mar 2025

10/10 Excellent

sven

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff was very friendly. We felt like at home.
Stayed 2 nights in Jul 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and rooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice!!!

The site of the hotel is beautiful , the room are spacious , super clean and equipped with all the commodities. The staff is friendly and courteous. The Turkish breakfast was exceptional, fresh and tasty. The hotel is well situated for the travertine pools and hieropolis close by. Would definitely recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful and courteous staff. Great location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. So convenient. Kind staff. Great pool.
Stayed 1 night in Jul 2025

10/10 Excellent

Mostafa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very welcoming and helpful with suggestions for sightseeing and dining.
Stayed 1 night in Oct 2024

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and a great Turkish breakfast included.
Stayed 1 night in Oct 2024

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Staff is outstanding, always alert to what you need.
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so hospitable! Great location to see the sites. Comfortable beds, big rooms. My only suggestion would be to turn on the AC in the rooms before guests arrive. It was so hot and stuffy. It took 30 minutes to cool room down.
Stayed 1 night in Sep 2025

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel

Fantastic. Lovely warm people. Treated us like family.
Stayed 1 night in May 2025

10/10 Excellent

Lale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Most welcoming hotel and staff. Clean, pleasantly decorated and spacious. Excellent location for visiting the travertines and the ancient city of Hierapolis. Highly recommended!
Stayed 1 night in May 2025

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is fantastically located , you can just walk in the morning to seeair balloons. It has all the necessary amenities and the pool is really nice and well kept. We stayed there for 2 nights and we felt very welcomed. The staff is very helpful : recommended us a great restaurant and helping us with taxis.
Stayed 2 nights in May 2025

10/10 Excellent

Pooya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you’re looking for is under one roof at this charming, family-owned hotel. Experience true Turkish hospitality, a warm and welcoming staff, and an excellent traditional Turkish breakfast. Highly recommended—my family and I had a wonderful time!
Stayed 1 night in Mar 2025

10/10 Excellent

john

Liked: Amenities
We had the best service of our whole trip in Turkey Th staff couldn’t do enough for us . Best service ever
Stayed 1 night in Jun 2025