Is Hotel Santika Palu pet-friendly?

No, pets are not allowed at this property.

Does Hotel Santika Palu provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Santika Palu located?

Situated near the airport this hotel is in the city center.

Hotel Santika Palu Reviews, Deals & Photos 2025

8/10 Good

Kevin

Jul 29, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good centrally based hotel

A good centrally based hotel. Helpful and welcoming staff and good food/breakfast. Ample facilities for a hotel when on business.

Stayed 7 nights in Jun 2018

6/10 Okay

doreen, Kuala Lumpur

Jun 12, 2018

Liked: Cleanliness, staff & service

the hotel staff are friendly and the room are clean and decent. Overall very good for a night or two in this town.

Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

May 16, 2018

Liked: Cleanliness, property conditions & facilities

Clean, take cash for services

Hotel is very clean and staff are helpful, but with limited English. No restaurant, but room service available for dinner. However, only cash accepted for room service, or laundry. Breakfast buffet had a good selection. Exercise facility could use a little attention. Very small and no AC running unless you turn it on yourself. Wifi rarely worked in the room

Stayed 4 nights in May 2018

8/10 Good

Kicho

Apr 23, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but wifi must be improved

Santika is good. One thing must be improved. Wifi. Very slow compared with other hotels there

8/10 Good

Verified traveler

Sep 15, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2017

4/10 Poor

Helen, Brisbane Australia

Jun 7, 2017

Liked: Property conditions & facilities, room comfort

Disliked: Cleanliness, staff & service

Worst hotel experience I have ever had.

Checked in around 4 pm. Had booked 2 rooms but they were not near each other. Was advised that if I wanted them side by side we would have to wait 20 mins. We chose to wait, after more than 1 hour waiting was told it would take another 15 mins because housekeeping hadn't been advised to clean the room that wasn't clean. When we finally got our rooms they were not side by side. Had dinner at the hotel that evening and our waiter couldn't speak or understand any English .Very little on the menu was available. The Next morning I was advised by one of the male reception workers that I had to pay my hotel bill as Expedia doesn't pay them. I said I would pay when I checked out. That same afternoon my Indonesian son was told to remind me that I had to pay my account. The 3rd night received a phone call from reception at 9:15 pm reminding me again about paying the account. The 2nd night my Australian son order a burger and fries from room service. It was delivered by the same waiter from the restaurant and it was dead cold and not covered. Reception rang and asked if I wanted to cancel the order, I told them no I wanted the food hot and to please do not reheat in a microwave. Was told the order would be remade. It arrived about 5 minutes later and had been reheated in a microwave. Not nice eating burger and chips heated in a microwave. Our saving grace was we spent very little time at the hotel. Dirty cups and glasses were left unwashed by housekeeping each day.

Stayed 3 nights in May 2017

4/10 Poor

Davi Firdaus, Surabaya

Sep 10, 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

kecoa di hotel santika

terdapat kecoa di dalam kamar 609, foto dan video sudah saya tunjukkan kepada receptionist. Petugas receptionis kurang orang sehingga pelayanan lama

6/10 Okay

yuny, surabaya

Sep 8, 2016

Liked: Cleanliness, room comfort

Nice.

Kamar bersih dan luas

8/10 Good

ayundria, surabaya

Sep 5, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotels

lokasi hotel terletak ditengah kot sehingga sangat strategis

8/10 Good

Yahya, Bontang Kalimantan timur

May 11, 2016

Disliked: Room comfort

harga sesuai kondisi hotel

Unit AC Outdoor berisik terdengan di kamar tidur

6/10 Okay

KAORU, 東京

Jan 12, 2016

Liked: Cleanliness

地方の並クラス

シャワーの水量に難。部屋は照度不足。レストランのビールは冷やしていない。

8/10 Good

Kicho

Aug 17, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for business people

It locates in the center of Palu, so easy to contact with all in Palu.

8/10 Good

yuling

Jul 20, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Jun 27, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice to stay in Palu

I was nice to have experience to stay in this hotel for the hotel is not to far from the downtown of the city. A delicious breakfast was always available every morning in this hotel. The hotel in general has a nice atmosphere.

10/10 Excellent

Verified traveler

Apr 23, 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pelayanan memuaskan

Saya merasa nyaman menginap di hotel santika palu lokasinya yg strategis Dan pelayanan staf yg ramah Dan sopan

10/10 Excellent

Marion, France

Apr 9, 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hôtel

Très bonne impression, l'hôtel est impeccable, les chambres très confortables et propres, le petit déjeuner très complet et varié, le personnel extrêmement accueillant et courtois. Seul bémol, le wifi ne marchait pas.

8/10 Good

andre

Oct 27, 2013

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Jan 29, 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It is good!

Not doubt that Santika is the best when you have business in Palu. Comparing with the first class hotel in Jakarta, you won't have nothing to compalin aobut. Only thing is that people will have many kinds of foods at late night. Except that, I am satisfied with the hotel.

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