Palmer Park

Our room had bugs on the bed and in the shower. The toilet would barely flush, and housekeeping only made up beds did not clean room. The room kinda smelt like sewage. Raquel at the front desk was awesome when we checked in and accommodating. The other staff was nice as well, but when we got ready to checkout the front desk clerk didn’t ask us how. Our stay was. She asked for my email address to send me a copy of my receipt, and she wrote it on a piece of paper. I thought that was odd especially since she should already have it from my reservation. I think she is trying to scam, because when my cousin checked out she just took his key and didn’t ask him for anything. Or give him a printout. Therefore, if we do get scam using that email address which is different from my check in email. We will know where the breach came from. Other than that the hotel is in great location and everything was in walking distance and we really enjoyed that. We were literally right on the corner of bourbon Street, which is what we wanted. I really like staying at Hyatt hotels, and if it wasn’t for the stuff I mentioned it would have been great instead of just ok.

The property was in excellent condition, with all utilities of a high standard. All communication prior to and after arrival were first class. The check-in procedure was clear and simple and without any problems. The location was very good for us, reasonably close to the main attractions, with public transport nearby if required. There are also shops nearby for groceries etc if required. Overall, the apartment contributed greatly to a lovely stay in New Orleans

Location is great if you’re wanting to be in the quarter. Not having a real lobby was a downer. On Sunday morning, yesterday’s cold coffee was still in the coffee pot. Luckily it’s close by a lot of options for coffee and breakfast. Hotel didn’t charge 50% at booking like they were supposed to which caused confusion. However the lady who walked over from sister property was very helpful and got it sorted out!