Aparthotel

The Waterfront Suites - Heritage Collection

Property class: 5 and above

Choose dates to view prices

You can look forward to a garden, dry cleaning/laundry services, and conference space at The Waterfront Suites - Heritage Collection. Stay connected with free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

Suite, 2 Bedrooms, Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Deluxe Suite, 1 Bedroom

Room

Deluxe Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms

Living area

Premium Suite, 2 Bedrooms

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Penthouse, 3 Bedrooms

Room

Penthouse, 3 Bedrooms

  • Ocean view
  • 1 bedroom
  • Sleeps 7
  • 5 Twin Beds OR 3 King Beds
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About the neighborhood

Located in Paihia, The Waterfront Suites - Heritage Collection is in the city center and on the beach. Bay of Islands Kayaking and Paihia Wharf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bay of Islands and Tapeka Point Historic Reserve. Action World and Bay Of Islands Vintage Railway are also worth visiting. Visit our Paihia travel guide
Map
0210, Paihia, 100 Marsden Road

What's nearby

  • A wooden pier with a sign reading "Kororareka" overlooking a calm harbor with several boats.
    Bay of Islands
    1 min walk - 0.1 km
  • A waterfront pier with buildings and a boat docked.
    Paihia Wharf
    3 min walk - 0.3 km
  • A calm beach with pebbles, a small island, and a boat in the distance.
    Paihia Beach
    5 min walk - 0.5 km
  • Bay of Islands Kayaking
    1 min walk - 0.0 km
  • St Paul’s Church
    7 min walk - 0.6 km

Getting around

  • Kerikeri (KKE-Bay of Islands)
    18 min drive

Restaurants

  • Seaside
    26 min drive
  • Bad Habits
    2 min walk
  • Charlotte's Kitchen
    3 min walk
  • El Cafe
    9 min walk
  • Breeze Cafe
    8 min walk

About this property

The Waterfront Suites - Heritage Collection

  • Luxury aparthotel near Bay of Islands
  • At The Waterfront Suites - Heritage Collection, you can look forward to a garden, dry cleaning/laundry services, and conference space. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
    • Barbecue grills, luggage storage, and tour/ticket assistance
    • 1 meeting room, a front-desk safe, and smoke-free premises
  • Room features
  • All guestrooms at The Waterfront Suites - Heritage Collection feature comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
  • More amenities include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Free toiletries and hair dryers
    • LCD TVs with digital channels and DVD players
    • Kitchens, full-sized refrigerators/freezers, and dishwashers

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  • Kitchen
  • Washer
  • Dryer
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Frequently asked questions

Does The Waterfront Suites - Heritage Collection have a pool?

Yes, this property has an outdoor pool.

Is The Waterfront Suites - Heritage Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for a fee.

What time is check-in at The Waterfront Suites - Heritage Collection?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at The Waterfront Suites - Heritage Collection?

Check-out is at 10 AM.

Does The Waterfront Suites - Heritage Collection provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Waterfront Suites - Heritage Collection located?

Located in Paihia, this beachfront aparthotel is in the city center, just steps from Bay of Islands and Paihia Wharf. Paihia Beach and Te Ti Bay are also within 5 minutes.

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Reviews

The Waterfront Suites - Heritage Collection Reviews

9.6

Exceptional

9.6

Cleanliness

9.6

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 518 out of 648 reviews
Rating 8 - Good. 102 out of 648 reviews
Rating 6 - Okay. 13 out of 648 reviews
Rating 4 - Poor. 10 out of 648 reviews
Rating 2 - Terrible. 5 out of 648 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great clean property with friendly staff in a convenient location
Stayed 9 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Great place to stay nice and handy to restaurants and shops. Nicely presented and very clean, highly recommend to stay
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quality Accomodation close to dining and wharf options.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved our stay. 1st time in NZ. Great place to stay and drive around the area or get ferry to explore Russel Island too
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful place to stay in Paihia - two bedroom apartment was ideal for the whole family and gorgeous views!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a beautiful property. Very accessible to lots of dining options.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very helpful with organising day trips
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, good coffee next-door and Terra restaurant very close. Loved being so close to everything and the beach. Comfortable clean room. The pool was great for some morning exercise. We were very happy with our short stay here.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent - lovely apartment with everything we needed. Really nice staff- friendly and really helpful. Thankyou
Stayed 7 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Fabulous

We had a lovely comfortable, spacious suite close to shops and restaurants, on the waterfront and easy parking.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Exceptional

This is our second time staying here & it doesn't disappoint ,fabulous, spacious suites, Great location on the bay, close to all restaurants , the grounds are beautifully landscaped, secure underground parking, extremely friendly staff, would highly recommend
Stayed 3 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Air con wasn’t working but otherwise a fabulous property and location
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Lovely place - pity about the Wi-Fi

My wife and I stayed at the Waterfront Suites for three nights in October 2023. Our room was very nice and well-appointed, and the location was perfect. I would have rated it as five stars except for the very poor internet connection through the Wi-Fi. When I brought it up at reception, I was told to call an outside number (I have to say that the personnel were lovely – this is a management decision). As I didn't have a NZ phone, I had to call from reception. Of course, no one answered, and we had to put up with very slow, or non-existent internet access for our entire stay (I couldn’t even upload a single image). A good internet connection is essential these days, almost as important as electricity. Making the guest call a third-party service provider is akin to having to call the local electric company when the power is out. Waterfront management should improve the connection and take control of support.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic accommodation and location!
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Great place we will be back.
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect spot across the water, a really pleasant stay
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved our stay and we were even able to extend our stay without any issues! We loved it here!
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The grounds are beautifully landscaped. It is super close to all of the main areas of Paihia The suite itself was so well appointed.
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly clean great FOH
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Loved the property 😊
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Its amazing love the look of the whole room and suites. Everything complinets the rooms well.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
The receptionist was lovely. Very helpful
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We have stayed here a few times and have always found it great ,very convenient to all amenities ,exept for the man at reception who when i asked if the restaurant over the water was open asked which restaurant,the one directly opposite i replied,he acted like i was an idiot,i thought he was
Stayed 2 nights in Sep 2022
Verified review

6/10 Okay

Liked: Amenities, communication
Pretty good. Disappointed in condition and smell coming from the carpet in bedroom. Mouldy or damp
Stayed 1 night in Nov 2022
Verified review

4/10 Poor

Disliked: Communication
Rude aggressive receptionist. No view.
Stayed 5 nights in Mar 2024