Air conditioning not satisfactory, room not serviced and had to ask for servicing.
Staff are very nice.
The pool is dirty and needs upgrading as does the entire hotel, very run down. I’m sure it was classy when first built but those days are in the distant past.
Central location.
Television not working properly.
No SMART TV.
Bidet broken and non existent, toilet seat broken.
2026 年 3 月に 2 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Marcus
2024 年 5 月 16 日
気になった点 : 施設のコンディションと設備
Air con not great at all
2024 年 5 月に 1 泊滞在
宿泊者限定の口コミ
4/10 (不満)
christine
2023 年 6 月 21 日
気になった点 : 清潔度、施設のコンディショ ンと設備
Staff was nice but not many of them. Hotel was worn down, not maintained. Aircon didn’t work well. Nothing in the room. Overpriced for what you get. I won’t go again. There was also a cockroach in the bathroom- I realize this can’t be totally controlled but with everything else it didn’t help. Food was ok from kitchen. Overall disappointed for the price I paid. Rooftop pool was nice. But no service there- no towels…etc. kind of abandoned. Worth about 60-70/night
2023 年 6 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Yoriko
2019 年 9 月 12 日
気になった点 : 清潔度
歯ブラシが使用済みの物が置いてあった。
2019 年 9 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
John
2026 年 8 月 9 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Hotel was dirty and in need
Of serious up grades . Food was horrible as well .
2026 年 8 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
yanka
2021 年 4 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good, clean option.
My two friends and I stayed here for one night twice on our way to and from our boat trip. The hotel was great! Clean room and comfy bed. The rooftop pool was beautiful.
2021 年 4 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2019 年 6 月 24 日
MORE INFORMATION FROM FRONT DESK WHEN GUEST ASKING NICE PLACE AT PADANG
2019 年 6 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
potjut umy ka
2019 年 5 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Padang was amazing. With lots of interesting places to visit. I would definitely recommend axana hotel. The staffs were very helpful and apologetic sometimes.
2019 年 5 月に 2 泊滞在
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2019 年 4 月 10 日
良かった点 : 清潔度、スタッフとサービス
Beautiful roof top pool. There was too much smoking and smoke in the hotel.
2019 年 4 月に 4 泊滞在
宿泊者限定の口コミ
6/10 (普通)
KU MOHD HAZIZAM
2019 年 3 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Executive room
Executive Room on pic show bathtub. But don't have bathtub. So far overall this hotel ok. Nearest from food area
2019 年 3 月に 2 泊滞在
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2019 年 2 月 22 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Room 321
Poor aircon in room; switch didnt function well.
Safety latch at entrance broken.
Dripping tap near toilet bowl. Bath towels worn out.
Good service by Puteri at reception. However on arrival at 3.00pm 19th Feb, check-in, needed to wait for nearly 90 minutes for all rooms to be ready.
2019 年 2 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2019 年 1 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff were excellent, especially Refika and Putri at reception. The staff in general very friendly and helpful
2019 年 1 月に 3 泊滞在
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2019 年 1 月 29 日
良かった点 : スタッフとサービス
The location and the free airport shuttle makes this place worthwhile else it tired and run down
2019 年 1 月に 3 泊滞在
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2018 年 12 月 26 日
Took 3 hours to get to the room. We were told most rooms are in the midst of cleaning. Eventually, got 1 room first after 2 hours of waiting. About to go to the room elevator broke down & had to wait for another hour. Quite a bad experience & may not want to consider to come to this hotel if we are here again.
2018 年 12 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Maren
2018 年 10 月 19 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Gewöhnungsbedürftig
Das Hotel ist schon etwas älter und wird zzt (10.2018) teilweise renoviert, dadurch kommt es zu einigen Einschränkungen der Annehmlichkeiten . Während unseres Aufenthaltes war das Hotel (angeblich) ausgebucht, da während dieser Zeit ein Kongress im Hause stattfand. Außerdem ist die Luftfeuchtigkeit während der Regenzeit sehr hoch und kann in den Zimmern nicht reduziert werden, da die AC nur bei Einstecken der Hotelcard funktioniert. Auf den Fluren keine Klimatisierung . Internet auf den Zimmern fast unmöglich
2018 年 10 月に 4 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Ben
2018 年 9 月 28 日
良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 清潔度
Basic rooms, overpriced, could be cleaner
Impressive lobby, nice roof-top pool with view and gym but actual rooms not really very good. I stayed in a "standard" room on the fifth floor. The hallway was grotty and in need of renovation. The room was also grotty with grime on the marble in the bathroom and writing desk. The AC didn't work very well so that setting it to 16C very slowly got it down to about 22C. Taped electrical wiring was showing beside the lighted mirror. Tthe shower recess did not drain towards the floor drain. This meant that there was always a pool of water which slowly seeped into the room and had ruined (warped and stained) the floating timber floor. Not a big deal, but an indication of need for renovation. Overall, good facilities, good breakfast, friendly staff, good location, but actual rooms (certainly the 'standard' ones) are in need of a very substantial renovation and upgrade and greater attention to detail by the exclusively young male cleaning staff. This left me feeling the room was relatively overpriced.
2018 年 9 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Geir
2018 年 5 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Norway travler
Isi fast,god service,clean,oki, god hotel.
宿泊者限定の口コミ
8/10 (良い)
DH
2018 年 1 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel close to museum & beach
Stayed for 2 nights from 12-14/1 to attend my Niece wedding a bit disappointed while check in couldn’t find my booking but managed to get my room which I booked from SGP. The family suits is big n spaces with king size bed n one single bed. The hotel provided 4 stars hotel amenities, good gym facilities n there’s spa n Swimming pool at the roof TOP. Their staffs very good n attentive. Requested my room to be clean but I didn’t know why the housekeeper didn’t come n clean it so ended up I have to request new towels n toilet rolls. Breakfast was good too, everything is pleasant.